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Admin notice: We’ve fixed the issue with the over-sensitive ‘reply’ on mobile

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One on the most frustrating issues you told us about with the new-look HfP (except for lack of dark mode …. which we’re working on) was the over-sensitivity of the ‘Reply’ button in the comments.

This wasn’t a problem on desktop, obviously, but was an issue for mobile users. The comment box would open up when you were simply trying to scroll down.

To be frank, we have no idea if the sensitivity was worse than it was on the old site. Technically, it shouldn’t have been. It might be that the larger ‘Reply’ button made a difference. I don’t think it was anything to do with placement.

Anyway, Neil @ Enbecom has written a fix for us. I have tested it side by side, flicking between the live site and a ‘dummy’ staging site, and it does seem to work.

On mobile, you now need to give the ‘Reply’ button a decent prod for the box to open. Simply swiping up or down shouldn’t do it.

Let’s see how it goes. If this was an issue for you, hopefully things are now a bit easier.

Comments (39)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • sayling says:

    Much appreciated fix, thank you – also, thank you for the (unannounced?) fix of the massive second avatar pictures!

    Personally, I don’t get/understand the demand for dark mode

    • Rob says:

      The 2nd Avatar issue was never a ‘thing’ – it was simply your device not clearing cache. You could have stopped it any point by doing that.

    • mr_jetlag says:

      Dark mode means I’m not shining a flashlight (my mobile screen) into the room at 11pm reading HFP when my partner is sleeping.

  • AndyGWP says:

    Superb! Thank you!

  • AndyGWP says:

    Does anyone else have the Google Chrome issue, where you click on the comments (on the left hand side at the top of the article), and the page just scrolls “half a screen” down), rather than taking you down to the comments?

    Or is that just me? :/

    • AndyGWP says:

      (I’m referring to this happening on a desktop – not on mobile)

    • mr_jetlag says:

      Andy, for me on the latest Chrome it pauses halfway down, then “finds” the comments section and scrolls the rest of the way. This is likely because the comments haven’t finished loading. Try to wait a little. If it doesn’t resume, you may be zoomed in/out on the page (some browsers have trouble with that).

      • AndyGWP says:

        Cheers – the page has definitely finished loaded (and is @ 100% size)

        I’ve found out if I click the link 3 times, it eventually gets there

        (ie. click once, it scrolls a little bit… click it again, it’ll scroll a bit more, and then click it one final time and it eventually reaches the comments) – bizarre!

  • Nick says:

    Thanks Rob and Rhys, the fix actually works!
    Now if you could share the logic with BBC News I’d be very grateful… the latest version of their app does exactly the same with images, I’m constantly opening them when all I’m trying to do is scroll down the story!

  • InfrastructureDebt says:

    This is exactly why I turn off ad blocks for this website..

    Thank you Rob, things like this really go a long way. I do try click all the ads too to show my support 😂

    • Rob says:

      There’s no point doing that. Google limits the number of clicks per user that are paid, to avoid abuse. I doubt it is more than one every few months.

    • mr_jetlag says:

      I have three websites on which uBlock and adblock are disabled – HFP is one of them. Clicking the ads though is a step too far for me – that’s when the bots get you! 😀

  • derreisende says:

    Thank you!

  • Peter K says:

    Having had a chance to read through some comments at lunch and now, it really has worked. Thank you very much!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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