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Key worker? Get a 25% discount at Hilton hotels

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Hilton has extended its ‘Frontline Thanks’ offer until the end of 2021.

‘Frontline Thanks’ allows workers in various sectors to get a 25% discount on Hilton bookings. The discount is good for hotels globally, unlike the old UK ‘Public Sector’ discount which was only valid here.

It has to be said that the list of ‘key workers’ who quality is very long and probably covers half the population …..

You can book here.

Which groups are eligible for Hilton’s ‘Frontline Thanks’?

These are the groups that qualify for booking ‘Frontline Thanks’:

“Frontline Thanks rate is valid only for medical professionals with medical identification, for guests with valid military ID including active duty, reserve, and retired service members and their spouses and families and in EMEA, for professionals within Health and Social care, Education and Childcare, Key Public Services, Local and National Government, Military, Food and other necessary goods, Public safety and National security, Transport, Utilities, Communication and Financial Services. You must be a Hilton Honors member to book this rate.”

What this means is that you can only use this rate outside Europe, the Middle East and Africa if you work in the health sector or the military. For hotels in EMEA, a far broader range of professions are accepted.

How much do I save?

The discount is fixed at 25% off Best Flexible Rate.

If a hotel has Advanced Purchase rooms for sale at a discount to Best Flexible Rate, your saving will be lower but should still beat any other rate on

You must be a member of Hilton Honors to book this rate.

Hilton Frontline Thanks key worker discount rate

Are there any other benefits?

These rates also qualify for early check-in and late check-out ‘if possible’. To be fair, Hilton does not guarantee late check-out to elite members either.

What are the key dates?

You need to book by 30th June.

You need to stay by 31st December.

How do I book?

There is a special ‘Frontline Thanks’ website which you need to use. You can find it here.

PS. Don’t forget to register (click) for Hilton’s new ‘More Points More Nights’ promotion. Running from yesterday until 6th September, it offers 2x or 3x base points per stay. Read more about Hilton’s last bonus points offer in this HfP article.

How to earn Hilton Honors points and status from UK credit cards

How to earn Hilton Honors points and status from UK credit cards (June 2024)

There are various ways of earning Hilton Honors points from UK credit cards.  Many cards also have generous sign-up bonuses.

Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Premium and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Did you know that the Virgin Atlantic credit cards are a great way of earning Hilton Honors points? Two Virgin Points can be converted into three Hilton Honors points. The Virgin Atlantic cards are the only Visa or Mastercard products in the UK which can indirectly earn Hilton Honors points and they come with generous sign-up bonuses. You can apply here.

You can also earn Hilton Honors points indirectly with:

and for small business owners:

The conversion rate from American Express to Hilton points is 1:2.

Click here to read our detailed summary of all UK credit cards which can be used to earn Hilton Honors points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (64)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Aston100 says:

    Rate not available on the school holiday dates I looked at.

  • Mark says:

    Why does it only include “Medical Professionals” and not the support staff, of which some are still working on the front line, as well?

    • Bonglim says:

      I would interpret medical professionals widely. I.e. all medical and healthcare workers.

  • Sandra says:

    You can usually access similar Hilton discount rates with the Blue Light Card/Defence Discount cards but IME they are generally not much, if any, cheaper than HH rates or other discounted/offer rates and sometimes room choices and dates are restricted.

  • Peter Taysum says:

    HH offers “govt” employees discount “if travelling on official business” (and code PR11PN which I think I got originally from HfP). The small print (I think) didn’t used to be “on official business”.

  • Tony says:

    I just tried to find a rate for December but price same as if I try and book directly?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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