Maximise your Avios, air miles and hotel points

Key worker? Get a 25% discount at Hilton hotels

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

Hilton has extended its ‘Frontline Thanks’ offer until the end of 2021.

‘Frontline Thanks’ allows workers in various sectors to get a 25% discount on Hilton bookings. The discount is good for hotels globally, unlike the old UK ‘Public Sector’ discount which was only valid here.

It has to be said that the list of ‘key workers’ who quality is very long and probably covers half the population …..

You can book here.

Hilton Frontline Thanks discount key workers

Which groups are eligible for Hilton’s ‘Frontline Thanks’?

These are the groups that qualify for booking ‘Frontline Thanks’:

“Frontline Thanks rate is valid only for medical professionals with medical identification, for guests with valid military ID including active duty, reserve, and retired service members and their spouses and families and in EMEA, for professionals within Health and Social care, Education and Childcare, Key Public Services, Local and National Government, Military, Food and other necessary goods, Public safety and National security, Transport, Utilities, Communication and Financial Services. You must be a Hilton Honors member to book this rate.”

What this means is that you can only use this rate outside Europe, the Middle East and Africa if you work in the health sector or the military. For hotels in EMEA, a far broader range of professions are accepted.

How much do I save?

The discount is fixed at 25% off Best Flexible Rate.

If a hotel has Advanced Purchase rooms for sale at a discount to Best Flexible Rate, your saving will be lower but should still beat any other rate on

You must be a member of Hilton Honors to book this rate.

Hilton Frontline Thanks key worker discount rate

Are there any other benefits?

These rates also qualify for early check-in and late check-out ‘if possible’. To be fair, Hilton does not guarantee late check-out to elite members either.

What are the key dates?

You need to book by 30th June.

You need to stay by 31st December.

How do I book?

There is a special ‘Frontline Thanks’ website which you need to use. You can find it here.

PS. Don’t forget to register (click) for Hilton’s new ‘More Points More Nights’ promotion. Running from yesterday until 6th September, it offers 2x or 3x base points per stay. Read more about Hilton’s last bonus points offer in this HfP article.

Comments (63)

  • Aston100 says:

    Rate not available on the school holiday dates I looked at.

  • Mark says:

    Why does it only include “Medical Professionals” and not the support staff, of which some are still working on the front line, as well?

    • Bonglim says:

      I would interpret medical professionals widely. I.e. all medical and healthcare workers.

  • Sandra says:

    You can usually access similar Hilton discount rates with the Blue Light Card/Defence Discount cards but IME they are generally not much, if any, cheaper than HH rates or other discounted/offer rates and sometimes room choices and dates are restricted.

  • Peter Taysum says:

    HH offers “govt” employees discount “if travelling on official business” (and code PR11PN which I think I got originally from HfP). The small print (I think) didn’t used to be “on official business”.

Leave a comment

Your email address will not be published. Required fields are marked *

Please click here to read our data protection policy before submitting your comment

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.