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Review: We try Hilton WorkSpaces at Hilton London Bankside

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This is our review of Hilton London Bankside – in particular, its Hilton WorkSpaces product.

We were due to check out Hilton Bankside last year, when Hilton Honors launched its new ‘WorkSpaces’ offer. Unfortunately covid got in the way and we were thrust into another national lockdown ….

Things have now returned to a semblance of normality and we thought we would return to Hilton Bankside to try out the innovate connected bedroom and meeting room facility they offer.

Hilton WorkSpaces at Hilton London Bankside review

What is WorkSpaces?

WorkSpaces is Hilton’s day use room offer. Under the scheme you can book rooms with desks from 9am until 6pm to use in lieu of an office.

WorkSpaces bookings come with the following benefits:

  • Quiet guest room with private bathroom
  • Comfortable desk & chair
  • Complimentary in room tea, coffee and bottled water
  • Complimentary wifi
  • Printing & photocopying upon request
  • In room dining available
  • F&B discount of 15% in restaurant
  • Access to gym and pool
  • Reservations qualify for Hilton Honors points

You can find out more about WorkSpaces on the Hilton website here.

Hilton Bankside has taken this a step further

Most Hilton properties offering day rooms are simply selling standard rooms which have decent sized desks. Rob reviewed such a day room at Hilton Hyde Park last year, and he did a number of such days across Hilton Olympia and Hilton Hyde Park. He paid as little as £30 per day and locked in his Diamond status until 2023 in the process!

Bankside has taken it a step further.

The hotel has taken groups of two interconnecting rooms and removed the bed from the 2nd bedroom. It has been replaced with a table and chairs.

You have a two-part set-up, with a bedroom / desk and a separate connected room which you can use to host a small meeting.

Hilton London Bankside location

The hotel is just round the corner from Tate Modern in what is otherwise a residential area of the south bank:

Hilton WorkSpaces at Hilton London Bankside review

The Hilton Bankside website is here.

Not your average Hilton…

If you are expecting a slightly worn, boring business Hilton then you are in for a surprise. Hilton London Bankside is a surprisingly trendy new Hilton that opened in 2015.

The exterior doesn’t give much away:

Hilton WorkSpaces at Hilton London Bankside review

…. but walk in and the first giveaway that this isn’t your average Hilton is the purple neon installation:

Hilton London Bankside lobby art

The lobby itself is fairly dark, but they’ve gone for a sort of industrial chic with lots of metalwork and lighting:

Hilton London Bankside lobby

Rooms at Hilton London Bankside

I had a first floor king room with connecting meeting room, which is a special WorkSpaces offer at Hilton London Bankside.

As I explained above, this consists of two interconnecting rooms, one of which has had the bed and other sleeping parts removed and replaced with a table and chairs.

This is what you see when you walk in:

Hilton London Bankside interconnecting rooms

Immediately to the left is the first bathroom, which has been set up for multiple guests rather than an overnight stay although you can still use it to shower as normal:

Hilton London Bankside shower room

Lovely thick paper towels are provided, rather than hand towels, as are pump-action Crabtree & Evelyn hand soap and hand cream dispensers:

Hilton London Bankside shower room sink

The next room is the meeting room:

Hilton London Bankside meeting room

The bed and side tables have been removed, to be replaced by a large round table. It was set up for four, but you could probably fit six if necessary. Each place has a writing pad with Hilton-branded paper, a pen, a glass and still and sparkling water.

Hilton London Bankside meeting room table

The sideboard has not been removed, and features extra glasses, multiple mugs and an increased number of tea and coffee sachets versus what you would get in a normal room.

Hilton London Bankside coffee machine

The coffee machine is Miko branded, which is unfamiliar to me. It is a bit of an odd brand choice, to be honest. A kettle is provided in the sideboard drawers, together with the usual bits you would get in a standard room:

Hilton London Bankside amenities

The meeting room is very large, although one thing I will mention is that it could do with a bit more light. Because it is a converted bedroom and the hotel doesn’t seem to have overhead lights you are reliant on the lamps in the room, which provide a great atmosphere for relaxing but aren’t particularly good for when you want to work and need something brighter.

From the meeting room side you then cross over into the sleeping side – technically a separate hotel room but open via the internal doors:

Hilton London Bankside workspaces

Here you’ll find another bathroom, this time with shower-over-bathtub combo. This bathroom is set up for personal use, with single use toiletries and the full complement of towels:

Hilton London Bankside bath

In the bedroom, you get a King-size bed, plus all the other bits you would expect. There is also a large wardrobe with safe, ironing board etc to the side.

Hilton London Bankside king room

It too has the sideboard, and another minibar:

Hilton London Bankside mini bar

Plus a discreet little row of sockets:

Hilton London Bankside sideboard sockets

…. but there is more. What I didn’t realise is that this room – and this is a unique feature of this room and the bedrooms above it – is that there is another little adjoining room, which has been set up with a desk:

Hilton London Bankside study room

You get a surprising amount of floorspace in total.

My room on the first floor had a rubbish view of the housing block opposite, but you can’t have everything!

Lunch at Hilton London Bankside

When you book a WorkSpaces rate you save 15% on food and drinks in the hotel. This includes room service.

Whilst Hilton London Bankside does have a full restaurant called OXBO, it is currently serving a reduced menu in its Distillery bar.

Hilton London Bankside Distillery bar

As it was a nice sunny day I thought I would sit outside for lunch. You get some tasty nibbles whilst you order:

Hilton London Bankside snack

I went for the beef carpaccio to start:

Hilton London Bankside beef carpaccio

Followed by the sea bass:

Hilton London Bankside sea bass

…. and finishing with the Valrhona chocolate delice:

Hilton London Bankside chocolate delice

Pool & Gym at Hilton London Bankside

Anyone staying on a WorkSpaces rate also gets use of the leisure facilities, in this case the pool and gym in the basement.

Due to covid the gym and changing rooms are still closed, and you must pre-book your slot and get changed in your room.

Hilton Bankside gym

Here is the pool, which is a decent size for a central London hotel:

Hilton bankside pool

Conclusion

The Hilton London Bankside is quite unlike other Hiltons thanks to its design-led style. If it weren’t for the Hilton branding you might think you were at a different hotel entirely.

The king room with connecting meeting room starts at £157 for a day use booking. A standard day use room booking starts from £74. You can also book for longer stays. Check-in/out times remain the same regardless – so you get 9am check-in and 6pm check-out whether you stay one day or three.

If you need the space I would seriously consider booking here, particularly as it is far more trendy than your average business hotel and will give a good impression to any meeting guests. The location is also great if you want to combine work and play, with Tate Modern, St Pauls and the South Bank on your doorstep.

You can find out more, and book, on the Hilton London Bankside website here. To book a day rate, you simply select the same date for check-in and check-out on the booking page.

Thanks to Hilton for arranging my visit.


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Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Gold and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

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Did you know that the Virgin Atlantic credit cards are a great way of earning Hilton Honors points? Two Virgin Points can be converted into three Hilton Honors points. The Virgin Atlantic cards are the only Visa or Mastercard products in the UK which can indirectly earn Hilton Honors points. You can apply here.

You can also earn Hilton Honors points indirectly via American Express Gold, the American Express Rewards Credit Card and – for small business owners – American Express Business Gold and Business Platinum.

Click here to read our detailed summary of all UK credit cards which can be used to earn Hilton Honors points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (34)

  • dragonfly says:

    Am dreaming of this and wished it could be (sigh). Currently in prison hotel quarantine at Novo(hell) and will be paying £2,200 for 14 days.

  • TimM says:

    I like the concept. I would like to see a purpose-deigned and built version. It is sort of working at home but without the clutter and responsibilities.

    However, as any follower of IBM’s productivity studies would know (they wrote the book – ‘The Mythical Man-Month’), what is needed is a cluster of around 6-8 day rooms around one shared informal break/coffee area and no formal meeting area. Formal meetings are the least productive use of time while chance/informal meetings are the most productive. Take away that shared coffee machine and productivity drops around 30%.

    • Bob says:

      What is IBM?

      Probably a leading company in its sector…

      :-)))

    • old codger says:

      I think that was written before the digital web age. The enforced use of Teams et al has found ways to replace the coffee machine, and the office entirely. My company’s productivity has increased in the 15 months we’ve been WFH so much, management is concerned about burnout. Nobody want’s to give up the ability to WFH, but people have got to learn to disconnect and not check emails after hours.

      • Rob says:

        Not necessarily. It is more about the leeway you give during the day. If you are happy for staff to take half a day off midweek to go shopping, because they spend four hours over the weekend dealing with work emails, then that’s fine. It is only a problem when you start insisting that staff sit behind their desk 9-5 and then have to do stuff for you at other times.

        Whilst banking gets a bad rap, in my banking days it was perfectly acceptable to disappear during the day to use the office swimming pool, or do a bit of shopping, or wander in late if you didn’t feel like it that day. It all balanced out in the end.

        • Lady London says:

          You’re right Rob too many employers want it both ways.

          And some companies and individuals simply feel in control by not giving any flexibility and want that safe feeling much more than good results and productivity

        • old codger says:

          I’m guessing that’s because you worked in a bank with those facilities and attitudes. None of the banks I worked for were like that at all. 8.30 to 6.30 was the norm. We couldn’t even take our ties off when the aircon couldn’t cope with an average Summer’s day.

          Now, people are able to go collect their kids from school, walk the dog, go to their local gp, do grocery shopping, etc and avoid the sardine like commute to the office. I can’t imagine that happening in places like Goldman Sachs who are the grumpy cheerleader for getting their team back into the office. I agree with flexibility, but when people feel obliged to make up above and beyond extra time, feel that they always need to be connected, then that’s wrong.

        • TimM says:

          In my academic days, I was expected to in my office or lecturing more than my contracted hours and was overloaded with the admin, teaching, tutoring, mentoring and assessment. However, I was only judged by my research output – points per journal publication accepted – which I could only do in my own time which was evenings and weekends. I reduced my sleep to 6 hours per night and worked the rest. If I had had a family they would have been abandoned. I offered a 50% pay cut for 70% time. It was refused and so I left academia.

          At least I had my holidays. The departmental secretary told me I was the only member of academic staff ever to book my full 5-week entitlement.

          If employers get wise, they will have far more flexible working arrangements.

  • Anthony says:

    It looks great – I just went to check prices and it says on the booking page the booking is from 8am to 6pm (much more appropriate than 9-5!). Not sure if this is just at Bankside though.

  • lumma says:

    What’s the point of having the room with the bed? Do people use it for a little siesta? I get the normal day room of not going to the effort of removing a bed, but for this surely just removing one bed and turning it into a meeting room is all you’d need?

    • Mike says:

      well if you get lucky with any one attending the meeting………it would be handy

    • Rhys says:

      I was just there for the day, but a bed is useful for multiday stays…

      • lumma says:

        Ah, so you can book a room like this and stay overnight too? That makes sense, especially if you’re not holding a meeting in a room with your dirty bed in it!

      • Frankie says:

        @Rhys, I’d need a long siesta after that three course lunch 🙂

  • JohnT says:

    Did you notice if the Exec lounge was operating? Have a stay there in late July (if Hilton ever recognise my status match)

    • Rhys says:

      It wasn’t, sadly

    • Andi says:

      They are offering 2x drinks at the bar and a bento box for those who would have had Executive Lounge access

    • Save East Coast Rewards says:

      The Conrad St James is running their lounge with table service (not sure if table service is normal there or it’s a covid measure).

  • Memesweeper says:

    £157 for a meeting room for a day in central London really isn’t bad value.

    • kitten says:

      Regus can’t beat it for facilities. Wonder if they’d be prepared to sell it as an affiliate.

      • Rob says:

        Regus is a soulless dump though. I’d try to meet someone in a Pret before I’d invite them back to a Regus office.

        • Lady London says:

          Some Regus are better but generally I would agree with you. I do miss my free worldwide pass though

  • Rob S says:

    This hotel looks wonderful and summarises exactly what annoys me about the Hilton Group. How can this and the Gatwick Hilton or countless others be considered the same brand? It’s such a lottery which would seem to defeat the entire purpose of having a brand in the first place!

    • Doug M says:

      Exactly my thought. The point of branding is consistency.

      • The Savage Squirrel says:

        So true. How many dumpy UK Hiltons sit not just below the typical Doubletree but below the new Hamptons and HGIs as well. How did Hilton end up with their main brand as their bottom one? 😀

  • *MissGeekChic* says:

    Does Marriott have a similar offer on day room usage?

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