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Are you waiting for your double tier points from BA Holidays? – and a reminder of how it works

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One of the most attractive promotions currently running is the ‘double tier points’ offer from BA Holidays.

If you book a ‘flight and hotel’ or ‘flight and car’ package for 5+ nights via BA Holidays, for travel completed by 31st March 2022, you will receive double tier points on your flights.

This could be hugely attractive. For example, until a date to be announced in June 2022, you only need 450 Executive Club tier points for Silver status, which gets you lounge access.

BA Holidays double tier points

You could get this in one trip. For example, booking Manchester to Corfu in Club Europe, you would get (40 + 80 + 80 + 40) x 2 = 480 tier points. You get a holiday and up to 25 months of BA lounge access and free seat selection, depending on how you time it.

There is one snag.

The double tier points do not post with your base points. The rules say that “The initial transaction will be updated when the Bonus Tier Points are added to the standard Tier Points, within one month of the return flight which is part of a Qualifying Booking.”

In reality, they are not. I spoke to BA Holidays about it this week. They confirmed that:

  • as I suspected, this is a manual process which requires someone to go through qualifying bookings and queue up the bonus tier points – hence the delay
  • more importantly, BA has promised me that no-one will lose out on tier promotion or renewal if their additional tier points don’t arrive before the month is up
BA Holidays double tier points

You must build in a month of leeway though. This means that if your BA membership year ends on 8th April, you need to return from your BA Holiday by very early March. If the extra tier points don’t arrive by 8th April, BA will make amends and see you right.

However, because the terms make it clear that you need to wait a month, BA Holidays will not compensate you if – for example – you fly back on 1st April and expect your extra tier points to hit by 8th April. It won’t happen.

BA Holidays suggested that if you are missing your extra tier points you can use this form. I’m not sure if this would work in reality, because it is the form used for missing base points and not bonuses, but I am just passing on the message.

(EDIT: Someone in the comments posted this email address – exec-club.socialmedia@ba.com – which is apparently effective if you are chasing your points after 30 days. Others have had success by emailing executiveclub@my.ba.com.)

Full details of the ‘double tier points’ offer can be found on BA Holidays here.

British Airways routes which offer the higher 160 tier points return in Club Europe are listed here. These are the routes you need to target, with a starting point in Manchester etc, if you want to get 480 tier points in one trip.

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Category

British Airways and Avios

Comments (72)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Alan says:
    23 Oct23 October 06:59

    Interesting, this budget airline, getting worse and worse on customer service, I had 2 BA holidays in July & August, both over 6 nights, still NO bonus tier points in my account. I filed a complain, never replied.

    • Bobby says:
      23 Oct23 October 07:29

      Was the offer on when you travelled?

      • Alan says:
        23 Oct23 October 07:33

        Yes. The offer started in June if I remember it right. I complained it once on the phone when I had to rebook other flights, they said they will forward the issue to BA Holiday department, no further update. Then at the end of September I filed a formal complaint (as I was waiting for my August holiday over 1 month), no reply from them. (Silver member here)

    • AJA says:
      23 Oct23 October 12:16

      Did you book for 2 people? The original offer only applied to bookings for a minimum of 2 passengers. It was modified in August I think to allow single travellers which was also when the promotion was extended to 31 March 2022.

      • ChrisC says:
        23 Oct23 October 12:49

        This is the question Alan needs to answer. There was an initial offer and then ir was revised (so solo travelers could benefit.

        From the T&Cs

        2.f For departures prior to 24 August 2021, the booking must be for a minimum of 2 passengers. From 24 August 2021, there is no minimum number of passengers required.

      • Alan says:
        23 Oct23 October 22:09

        Yes for 2 people.

  • Rich says:
    23 Oct23 October 07:06

    Slightly different, but I am relying on the TPs posting within 6 weeks, to save a fortune in baggage charges.

    I guess BA are making no promises here?

  • WearyTraveller says:
    23 Oct23 October 07:15

    This is technically quite cheeky but I filed a complaint with them 1 week after my holiday ended and 1 week later I got an email from them confirming the points were added to my account 🙂
    So for anyone wanting the points posted sooner than one month I recommend complaining. I also called them and complained over the phone as well so perhaps that also helped.

    Got my silver status thanks to that and going on a BA holiday again in February which should get me enough TPs for gold.

    • Rich says:
      23 Oct23 October 10:01

      Nice one – I get back on 23 Nov with a year end of 8 Dec and need the extra TPs for Gold. I will try the badgering technique!

  • Matty says:
    23 Oct23 October 07:44

    I created a ‘custom trip’. Open jaw + 6 days car hire. Trip was over 5 nights. I picked my flights and then the car and on the payment page it referred to BA Holidays. I could even pay in instalments. Will this trigger?

    • Sarah says:
      23 Oct23 October 10:20

      You need to have the car hire or hotel booked for the whole trip to qualify, so if that’s the case I think it should

  • Conor Megaw says:
    23 Oct23 October 08:04

    Had to chase several times. CS kept referring to bonus Avios.

    I like your approach WearyTraveller. We are off on a BA holiday today, so I’ll try that when we get back.

  • Matt says:
    23 Oct23 October 08:23

    Your article suggests (“must build in a month of leeway”) that you won’t go up a tier if you need the extra tier points and they don’t post by year end. But surely they’ll be applied to the year they were earned, and you’ll be retrospectively promoted?

    You only need to build in the leeway if you want to use the benefits.

  • NG says:
    23 Oct23 October 08:24

    Morning all
    Quick q – Do BA holidays count as third party hotel bookings?
    Eg will I receive my Diamond Hilton benefits if I book package through BA?

    Thanks

    • Dave says:
      23 Oct23 October 08:37

      Unlikely to receive benefits but no harm emailing hotel and asking for you HH details to be added to the booking

    • Stephen W says:
      23 Oct23 October 16:05

      I was in that situation at HGI Frankfurt. It was considered a 3rd party booking and I didn’t get any points or stay credit, nor free breakfast, but they did give me an upgrade when I diclosed my HH diamond status.

  • Thomas Munro says:
    23 Oct23 October 08:39

    Does anyone know if it’s been confirmed that you definitely get the bonus tier points if travelling business as whenever you search business it doesn’t show but if you book economy it does.
    Another quick question what’s the best value 5 night deals people have found based on doing a uk internal flight first to get 480 tier points as per robs example. I Can travel anytime and don’t mind where I go as long as I can get the 480 tier points. Many thanks in advance. Tom

    • sayling says:
      23 Oct23 October 09:09

      Yup, double points post on business class holidays

    • APPL says:
      23 Oct23 October 09:41

      I’m seeing IST from MAN at around £530 this November with car. Is there any way BA verify whether I actually picked up the car, or do they just issue a voucher? I don’t really want a car, and would rather book hotel directly.

    • Damian says:
      23 Oct23 October 10:00

      +1 Has anyone had the double tier points post from a Club Europe Holiday where the Tier points only showed for ET fares?

      • Nick says:
        23 Oct23 October 10:25

        Yes, definitely allowed in CE. The T&C are your friend here, not a random red box that may or may not appear on your booking page.

      • WearyTraveller says:
        23 Oct23 October 18:00

        Yes their system is not fully updated and it only sometimes shows double tier points next to the search (I believe it might only show it if you search for 2 people or more but the number of people you book for is in fact irrelevant) but all bookings of 5+ nights with hotel or car are guaranteed to get double tier points. I went to Turkey from Manchester in Business in September and I can confirm I got my double tier points without any issues.

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