The InterContinental Barcelona hotel is now open

Irons80 says:

Since it was one of the best Crowne Plazas I have ever stayed at – great lounge, huge rooms – I have no worries it will be a great Intercontinental

jarvester says:

I stayed there with my family on Saturday night on my free night IHG CC voucher. The bits of the hotel that are opened look great from a distance but loads of teething issues going on, which made our stay a bit annoying. Some floor still under construction so a lot of the top end rooms are unavailable. We were offered a higher room with a sofa bed for a supplement as travelling with our two young children, after spending a week with family in the city. TV, kettle and mini bar fridge did not work (not power related, all different issues), so were offered a room change across the corridor. We were not exactly packing light so first negative point was to have to repack and move, so we decided to go for lunch first. Upon return, I sent the family to the rooftop pool (which I’d been promised in multiple occasions it would be heated) whilst organising everything, just to find out the water was freezing cold. Dissapointed children as this was the big selling point (pool is also tiny, don’t be fooled by pictures). Went down to reception to ask what’s going on just to be told there is a problem with one of the pumps and it won’t work until next day. Guy at the desk offers to check if they would allow us into the spa (adults only) to be told no way. I politely expressed my frustration as lots going wrong in the first hour, so he phones a GM and gets authority to overrule spa lady. Spa is wonderful and we had it to ourselves for an hour, highlight of the holiday, but again some jets etc not working and lots of sharp wobbly tiles on floors. Anyway we appreciated the freebie and enjoyed our time there, so happy family. Hotel was dead, no atmosphere in bar or restaurant in the evening so we went out.
Lastly, I enquired about breakfast prices in advance as wanted to treat kids (wife does not have breakfast), so we go down and when I ask for the bill it comes to double what I was quoted. Lady at the bar got quite defensive when I asked about this, so raised it at checkout and got original price honoured. Front desk, concierge and porter’s service was impeccable and extremely polite, as you would expect, but just too many issues/trips to reception in what was supposed to be a relaxing day.
It’s only been open for a week, but it was also apparent there is a lack of quality control and some of the issues could have been easily avoided. I’m sure things will get better soon, location is very handy for Poble Sec, Caixa Forum and Montjuic. Hope this helps!

Olly says:

Also stayed when it was CP a few years ago, nice big room as upgrade for being Platinum. Would have got lounge access if Spire, I was told upon check-in. We’ve been thinking about a long weekend away so now it’s an IC and I am now Amb Spire looking to use up some free night vouchers, might go for a long weekend before Christmas.Location is on the outskirts but plenty of transport options. The Montjuic area is pleasant with tourist attraction. As CP Fira a it was big on conferences and when we were there the desk/ lobby always seems busy, presumably it won’t be conference orientated now it’s IC.