Hotels.com removes its £4 reward booking fee

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• Fly1A says:

  5 Nov5 November 05:54

  ?pre-tax cost of rooms at hotels.com, not post tax?

  • Chas says:

    5 Nov5 November 07:10

    I thought the same, but wasn’t convinced that it was me being only half awake…

  • Rob says:

    5 Nov5 November 10:16

    Er, yes 🙂

• CarpalTravel says:

  5 Nov5 November 06:34

  Never quite understood the reason behind the hotels.com redemption fee, figured it was to reduce people booking via referral sites where they might still earn points or cash whilst making the booking. I have noticed that the prices on their site vary depending on whether you use their app or the access the site via a web link. You do need to be quite careful with them.

  • Alex J says:

    5 Nov5 November 13:11

    That could be it – or some senior stakeholder needed to demonstrate higher app usage/download growth for one reason or another. Lots of digital product decisions don’t make sense to the end users but are the results of internal politics, or contradictory/competing KPIs across different teams. This is partially why Google’s suite of products is a bit of a mess.

    • Duncan says:

      5 Nov5 November 14:39

      I assumed the goal was to get the app deployed on peoples phones so they had a very quick and easy way of booking hotels on the go – if they need a hotel, they know they can just open the app. Removes friction for future bookings, making it the front-of-mind default for people. At least I assume that’s the theory.

    • Rob says:

      5 Nov5 November 15:03

      Welcome to the world of business ….

• N says:

  5 Nov5 November 07:36

  Karhoo’s back?

  They were around a few years ago. They got into a habit of handing out 3 £25 vouchers each weekend for months on end.

  This, predictably, meant they ended up going bust.

  • Ed says:

    5 Nov5 November 09:43

    ‘Twas the summer of free taxis. I remember it fondly.

    • CF Frost says:

      5 Nov5 November 19:43

      I’m sure you will be aware of the way to secure black cabs at a 38% discount (factoring in the miles earned). Fight Club rules prevents an explanation.

• Mike says:

  5 Nov5 November 07:43

  I do hope the hotels.com 10% loyalty scheme remains post the Expedia shakeup – it is a really generous scheme that attracts me to book with hotels.com all the time

• Matarredondaaa says:

  5 Nov5 November 07:54

  Bookings,com seem to have a similar scheme.
  I didn’t realise I had something called a wallet until I went to pay for a hotel and a message flagged up to say I could pay for it via my wallet
  A pleasant surprise as this was a particular hotel I use which never appears in hotels.com.

• Jeremy says:

  5 Nov5 November 09:54

  When I try to link my Virgin Red app to Flying Clun, I get a ‘request blocked’ message. Anyone else had this?

• Simon Schus says:

  5 Nov5 November 19:37

  Hi all.

  You may all already know this, I did not.

  Apparently the Qantas LHR T3 Lounge reopens at some point December. Per the Qantas webpage:

  “ Until our lounges in London and Los Angeles reopen in December, eligible Qantas customers will be able to visit the British Airways T3”

  Source: https://www.qantas.com/us/en/coronavirus/inflight-and-airport-services.html#lounges

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