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NOW LAUNCHED: Join 2,500 readers in the new HfP forums

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We have launched the Head for Points forums. Please join us!

Many of you will know that we have been planning to add forums to the site for some time. Initially, we planned to do it soon after we launched the new site design in August 2020, but life got in the way.

Sinead went on maternity leave and I took over the commercial side of the business for nine months, leaving Rob to do the majority of the writing. This left us with little time to work on bigger projects. Luckily Sinead is now back which has freed me up to work on this, with the help of our IT partner Neil Barrett @ Enbecom.

We launched the forums this week. Over 2,500 readers registered in the first 10 days and we have ironed out most of the bugs and glitches.

HfP forums screenshot

How to join the Head for Points forums

You can register for the HfP forums here. Note that your forum login can also be used to comment across the site.

Your first post / comment to the site will go through moderation to avoid spam registrations. If you cannot see your post immediately please bear with us as we process these.

If you have any problems registering or encounter any bugs or other technical issues, please leave a comment below. We have also created a dedicated topic on the forums where you can leave any suggestions you have here. Of course, if you have trouble registering then you won’t be able to post there 🙂

If your comment would require sharing any personal data, email your query to instead.

How to navigate the forums

If you head to or click the link which will appear in the navigation bar later today you’ll see we have a number of forums dedicated to miles, points and travel in general. This should make it easier to find the information you are looking for versus searching old chat threads.

We have also added a ‘London life’ thread for off-topic questions about restaurants, going out, property or whatever. We may add other non-travel forums if there is demand.

If you want a quick overview of active conversations then I suggest using the ‘Recent Topics’ page. This is linked in the top right of the dedicated forum menu (or you can access it here) and lists all topics by most recent response. It’s a particularly useful way of keeping abreast of the entire forum.

Have we got the categories right? Only time will tell. We have done our best to second-guess what you will want to ask about. We will keep an eye on things and delete / add sections as necessary.

We have deliberately kept the forum ‘light’. You cannot have a linkable online profile, you cannot have a signature, you cannot upvote or downvote replies etc. From our side, we will keep your reading experience clean by not placing any advertising in the forum.

What you can do, for five minutes after posting, is edit what you have written – this was a much-requested feature in the old chat threads.

What will happen to the daily chat threads?

A daily chat thread will be opened each morning IN THE FORUM and not in the main news feed. There will be a new ‘daily discussion’ thread each day which will work in the same way as the current chat thread.

It will appear at the top of the forum listings so you won’t need to scroll down to see it.

The daily chat thread in the forum is a good place to, for example, post links to an interesting new offer you have found. However, we strongly suggest that any questions which can be asked in a dedicated forum thread are asked there. This will allow us to build up a strong Q&A database for the benefit of future readers.

It will obviously take a while for the forums to gain momentum, but we hope that we can create something that is both informative and entertaining. As with the site relaunch last year, you will see tweaks as the system beds down – readers have already given us some good ideas.

There are links to the forum in the HfP menu bar. We are working on ways to show a feed of current activity on the ‘news’ side of the site.

Thank you for your continued support of HfP.

Comments (286)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Lady London says:

    Would like nesting as otherwise it don’t make sense and isn’t a forum.

    Also hard to get perspective looking on Android mobile as print too large even for my big screen (not the case on other forums) and the lack of nesting makes me lose my way.

    Could be just the mangled Samsung version of Android though.

    • Lady London says:

      PS is there a Forum link somewhere near the top of the Home Page?

      • Rob says:

        On desktop, yes, in the menu bar. On mobile it is inside the ‘hamburger menu’ top right.

    • Rob says:

      Forums DON’T have nesting usually (a la Flyertalk).

      The idea is that, if we talk all the random stuff out of chat, it should only have a couple of running topics in it each day. This means you can either simply add your thoughts to the bottom or, if running out of sequence, quote the one you are replying to.

      The font size SHOULD be the same as the rest of the site. If not, take a screenshot of the forum and main site and ping it across to I have an iPhone Mini and it could be marginally smaller to get more on, but few have such a small phone.

  • dougzz99 says:

    I think the forums should not be nested, that would be an unusual approach. The problem is the daily chat thread where nesting makes sense to me. The issues is that the daily chat thread is not a typical forum thread, it’s really something of an outlier.

    • dougzz99 says:

      As evidence of this look at the person asking about seat selection on the A350. The replies are scattered all over the place, and I pointlessly replied when as I read further I could see it had all been said already. The nesting solves this, but again I don’t believe this is a typical thread, it really is something different.

    • dougzz99 says:

      Further to this having looked through today’s chat thread I think users are not really getting how a forum works. If you’re asking advice on a very specific subject, destination questions, 241 cancellation rights as examples, why not start a specific thread, that way the forums become a useful tool to others with similar questions, and also keep all your answers in one place aiding you in looking at the feedback. I think you need to write a how to article so that people better understand how to use forums. As it stands, it’s almost a step backwards as the daily chat has lost nesting, whilst the benefits of a forum are not being exploited.

      • Harrier25 says:

        Sounds complex. Think I’ll go and find something else to do instead after reading the morning articles.

        • Magarathea says:


        • dst87 says:

          It’s really quite straightforward. If you have a topic to discuss or a question to ask, you start a new thread for it. Then all replies are relevant, people who are interested can find the topic easily, and those who aren’t can just as easily ignore it.

          Having the daily chat thread complicates things because it gives people a choice: do I post my quip / question / topic in the daily chat thread, or do I start a new thread for it? My view is that in basically all cases, starting a new thread is the right answer.

      • yorkieflyer says:

        I don’t need to be told to do what I don’t want to do thank you

  • James says:

    Can you please check whether I’ve put in the right email address in the registration form? The “confirm email” email didn’t come.

  • Sloth says:

    Rob/Rhys, I registered with the original email address I always used here forgetting that I can no longer access the actual email account…:) I now can’t register with this username with a good email address. Could you help pls?

  • Russ says:

    Don’t know if I’ve missed an announcement but the last line’s interesting:
    Flight: QR0004
    Operated by: Qatar Airways
    Departing from: Heathrow (London) Wed 18 May 2022, 15:05
    Arriving at: Doha Wed 18 May 2022, 23:50
    Stops: 0
    Flying duration: 6hrs 45mins
    Aircraft type: Airbus A380 Jet

  • Andrew J says:

    What a shame the daily chat is over – it really got me through the last 18 months and I learnt a lot and was a really useful way of hearing about breaking news and offers. Never mind, was nice while it lasted.

    • Harrier25 says:

      +1. A forum is perfect to keep abreast with different subjects but it really doesn’t work for the fast moving daily chat with a variety of subjects being discussed.

    • dst87 says:

      None of these things are hard to replicate in a forum format. There could be a new topic for a deal that someone found, or a long-running thread where people post all of the deals. It just takes time for everyone to understand the flow of using the forum. It’s a change, but it’s not necessarily worse.

    • yorkieflyer says:

      Perhaps we need to recreate this if Rob thinks it detracts from his mission

  • Barnaby100 says:

    Given up trying to register

  • Tarmohamed says:

    Can we not just keep the daily chat thread as it’s been for the last 18 months? And use the forum for longer and specific discussions.

    • Rhys says:

      The chat thread always had specific discussions, though!

    • Rob says:

      Part of the problem is that we cannot move threads from a home page comment to the forum.

      Inside the forum itself, it takes 30 seconds to move a post from the chat thread into another dedicated part of the forum.

      If we could easily break up comments on the main site to move questions to a more relevant home then we may have been more likely to keep the old thread where it was. Short of simply deleting questions in a chat thread – which is rude and doesn’t help anyone – there is no easy answer.

      • Bagoly says:

        Someone mentioned that they were expecting the forums to be more led by you.
        It makes sense for most topics to be user-led but I do see a possibility here:

        You have a set of “reference articles” – ones you update and rerun, and which are accessible through the menu at the top of the page, E.g. the Avios University.
        In fact, the “175 BAEC questions answered” article links to a further 175!
        To keep them fairly timeless there are no Comments on them.
        But could you add links at the bottom of them to relevant forum threads, or indeed create a forum thread for each one?

        • Rob says:

          I have deliberately kept out this week so that it could find its feet naturally. That will change from next week and the content will be a little more curated.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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