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Avis is leaving Heathrow Terminal 5 next week

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For anyone hiring a car in Heathrow Terminal 5, it was always an easy decision to choose Avis. Because they were based in the short-stay car park attached to Terminal 5, you could be in your car within minutes of collecting your baggage.

You were also able to collect Avios with your booking as well as get the other benefits, such as a free additional driver, of the exclusive Avis / British Airways partnership.

This game is up, unfortunately. As the Avis website now shows:

Avis is leaving Heathrow Terminal 5 next week

On the 1 April 2022 our Heathrow Terminal 5 office will be moving to our brand-new location at the Holiday Inn London, Bath Road, UB7 0DQ. 

When you arrive at Heathrow Terminal 5 up until the 31st March 2022, you’ll find our car hire office in the terminal’s Short Stay car park on level 4. On exit from arrivals, take the left hand lift to Level 4 and exit to your right, where you’ll find our location. 

Customers collecting and returning after the 1 April 2022

When you arrive at Heathrow Airport Terminal 5, please proceed to bus stop 25 (located on the arrivals level of Terminal 5) and take a short shuttle journey to our brand-new location at the Holiday Inn London Heathrow, Bath Road, UB7 0DQ. Our team look forward to welcoming you there.

If you are returning your vehicle from 1 April 2022 onwards, please proceed to the our new office which is situated at the Holiday Inn London Heathrow, Bath Road, UB7 0DQ. You will then take a short shuttle journey to Terminal 5 where you will be dropped off immediately outside of the arrivals level of Heathrow Terminal 5.”

What happens with Zipcar?

We don’t know. Avis owns Zipcar and the Zipcar drop off zone was part of the Avis zone in the car park. (EDIT: We do know now – Zipcar is moving to the Holiday Inn Heathrow too.)

What are my alternatives?

The good news is that Sixt is retaining its office inside the Sofitel Heathrow Terminal 5 hotel. Details of the Sixt office are here.

The even better news is that Sixt is now an Avios partner. One of the benefits of the new Qatar Airways / Avios partnership is that all of Qatar’s existing partners are now de facto BA partners.

As you can see here on the Qatar Privilege Club site, a Sixt car rental – anywhere in the world – will earn 500 Avios in the Qatar Airways programme. You can then link your Qatar Privilege Club account to your BA account and transfer your Avios across.

Comments (82)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Tom says:

    I’m surprised BA’s Gatwick relaunch is such a shambles at a time when BA seemed to be on a charm offensive to win back the customers they abandoned during the pandemic. I spent over an hour on hold Friday to move my Club Europe booking back to BA from Iberia Express and then BA outright cancelled the new flight today with no rebooking options. It’s not possible to request a cash refund online and they are hanging up the phone due to high call volumes.

  • Pablo says:

    It seems there’s no RFS pricing on those Iberia express routes. I’m seeing some odd avios+cash combinations on Malaga route when selecting Iberia operated flights.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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