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Accor loses its three UK MGallery hotels – but they’ll still recognise your membership

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MGallery is one of the smaller hotel brands within Accor Live Limitless. It is designed for boutique, often historic, hotels which don’t fit easily into one of the other brands. I always assumed that MGallery implied it was an offshoot of the mid-market Mercure brand.

It is primarily a European and Asian brand, with just over 100 hotels in total.

As of last Friday, however, there are no MGallery hotels in the UK.

The three existing MGallery hotels ….

  • Castle Hotel Windsor
  • Francis Hotel Bath (image below)
  • Queens Hotel Cheltenham

…. have left Accor “to become an exceptional luxury brand in our own right”. Hmmm. The three hotels were presumably under the same ownership.

Here’s the odd thing. Anyone who books into the three hotels in the coming weeks and shows their Accor membership card will receive:

  • a free welcome drink
  • a room upgrade and
  • a gift in your room on arrival

If you are a low or no status Accor member this will be a better deal than you got whilst the hotels were still part of Accor Live Limitess ….


Accor Live Limitless update – May 2022:

Earn bonus Accor points: Accor is not currently running a global promotion

New to Accor Live Limitless?  Read our overview of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (27)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • RE says:

    I think MGallery is an off shoot of Sofitel, that’s what it said on the original logo.

  • Save East Coast Rewards says:

    Rotterdam has had a lounge in the past. I remember using it around about 2005. I was not sure why it closed but the BA voucher for the cafe did the job and was quite nice in the summer.

  • Spaghetti Town says:

    if my amex statement closed on 3 april – when is payment due?

  • Josh Critchley says:

    Vueling was created to make other airlines’ cr-p customer service look good. Customer cock up cruz was there before BA. Which explains the mess at BA once you’ve ‘experienced’ Vueling.

  • Galicia Flyer says:

    Does anyone know what the situation will be on lounge access for BA Golds on Vueling at Gatwick? I used to fly the LCG route regularly from LHR and there was a rule which allowed Golds to use the BA F Lounge in T3 if booked on Vueling under the BA code (not the other OneWorld lounges and not possible to get a BA Boarding Pass). I suppose too much to hope the same will apply at Gatwick?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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