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Review: the Virgin Atlantic and Delta Revivals arrivals lounge in Heathrow Terminal 3

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This is our review of the Virgin Atlantic and Delta Revivals arrivals lounge at London Heathrow Terminal 3.

This is part of our series of reviews of airport lounges across the UK. You see all of the reviews here.

I rarely make use of arrivals lounges when flying home as I’m normally heading straight home and/or don’t need to change into a suit if I’m heading into the office. For once, though, I thought I’d pop my head in to see what on offer after my recent flight from Austin.

Who can use the Heathrow Revivals Lounge?

The Revivals Lounge is exclusively for Virgin Atlantic and Delta passengers. You can use the Revivals Lounge if you are:

  • Travelling in Upper Class
  • Travelling in Delta One
  • Virgin Gold, Delta Diamond Medallion and Delta Platinum Medallion flying on a Delta or Virgin Atlantic flight
  • Virgin Australia Platinum or The Club on a Virgin Atlantic flight.

No guests are allowed and you cannot pay for access.

The lounge is open from 5:30am to 12.30pm.

Where is the Virgin Revivals Lounge?

Getting to the Virgin Atlantic and Delta arrivals lounge is a little convoluted.  Once your enter the arrivals hall, you need to follow the signs to the lifts:

Virgin Atlantic Revivals Lounge lifts

The Revivals Lounge is on the first floor:

Virgin Atlantic Revivals Lounge entrance

Inside the Virgin Atlantic arrivals lounge

You have to walk down a long corridor before you get to the lounge proper:

Virgin Atlantic Revivals Lounge corridor

I was greeted at the reception desk and asked my name and where I had just come from. You don’t need to show a boarding pass to enter – they will find you on their system.

I was also asked whether I wanted to have a shower, and whether I wanted to leave my bags with them.

To the right of the check-in desk is a newspaper and magazine rack. Unsurprisingly, the FT was the most popular, with a full rack of Daily Mails still available:

Virgin Atlantic Revivals Lounge newspapers

Here’s the magazine rack, although I wasn’t particularly enamoured with the selection:

Virgin Atlantic Revivals Lounge magazines

The lounge itself is like a mini Heathrow Clubhouse (review here) and shares the same design features and furniture.

Virgin Atlantic Revivals Lounge

There’s a nice range of seating options, from the two sofas to little cafe tables:

Virgin Atlantic Revivals Lounge seating

…. plus some armchairs in the window:

Virgin Atlantic Revivals Lounge window seating

The actual lounge area is fairly small, but that’s because the majority of the floorspace is taken up by 20 showers:

Virgin Atlantic Revivals Lounge shower

Toiletries are the REN Skincare brand that Virgin also uses on flights and in the Clubhouse. They will also press your clothes whilst you shower.

Note that there is no longer a spa in the lounge. The space was converted into additional showers a couple of years ago.

Food and drink in the Revivals Lounge

The lounge menu is virtually identical to the Clubhouse breakfast menu. Only breakfast is served – understandable, since the lounge closes at 12:30.

You can see the menu online here. Options include eggs benedict / royale / florentine, full English and other bits and bobs. You can either order via a QR code or a member of staff will come over and take your order.

I’d already eaten on my flight home so I went for the bacon roll, but given the menu is identical to the Clubhouse the poached eggs should be pretty good as well. The bacon was clearly fresh:

Looking at Rob’s old review, there used to be a small buffet. This is no longer the case – a casualty of covid I imagine – although it’s no real loss as the staff are very attentive and will bring you whatever you need very quickly.

Conclusion

The Virgin Atlantic Revivals Lounge at Heathrow is a good way to freshen up if you are heading straight to meetings. I was surprised with the quality of the food – I was expecting it to be more basic than the Clubhouse but in reality it is all cooked to order.

It is a shame the lounge is not in the baggage hall, which would let you freshen up whilst waiting for the bags to arrive. Due to the ground handling staff shortage I had to wait over 30 minutes for my bag to arrive – time I would much rather have spent in a lounge!

You can find out more about the Virgin Atlantic Revivals Lounge on this page of the Virgin Atlantic website.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (December 2022)

As a reminder, here are the four options to get FREE airport lounge access via a credit card:

The Platinum Card from American Express

30,000 points and unbeatable travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Plaza Premium, Delta Air Lines and Eurostar lounges.  Our American Express Platinum review is here. You can apply here.

American Express Business Platinum

40,000 points sign-up bonus and a £200 Amex Travel credit every year Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £20.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (29)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Andrew J says:

    I don’t feel it shares the same design features as the Clubhouse at all – it always feel more like the lunch area of a conference centre.

    • Rob says:

      Tempted to agree but to be fair Rhys was in the Clubhouse 4 days earlier!

    • Rhys says:

      Yes, the structure itself – it also overlooks the flat roof of arrivals – but furniture wise it shares the same DNA in my opinion!

  • Froggee says:

    More like a less stylish Virgin money lounge

  • Nigel Thompson says:

    Talking of Arrivals Lounges is the BA one in T5 open?

  • Panda Mick says:

    Have always used the lounge as our HQ is just south of T4, and the showers at work aren’t great

    The showers are excellent. Hot and the volume of water is great. If you’ve booked a UC limo, you can also get it to wait whilst you freshen up (which I’ve seen many people do)

    The lack of spa is no great loss…..

  • His Holyness says:

    ‘Full rack of Daily Mails’ Does that sample constitute a HFP “data point”? There are four Times and four Daily Mails remaining.

    Why not write there was a “full rack” of four copies of the Times as well? Perhaps they only buy four of each type, suggesting how unpopular the printed press is.

    • AJA says:

      Could even be they only had 1 or 2 copies of the FT to start with…

    • Evan says:

      Wow that was a useful comment.

    • Andrew says:

      I enjoyed the thinly veiled little dig at the Daily Mail, personally.

      It’s peddling hate, division, discrimination, bigotry, bile, and pure nastiness. How it’s still around in the 21st Century idk…

      • Russell G says:

        Cos in the 21st century fear and outrage in media pays, hence why we get so much of it and so little real journalism.

        • Rob says:

          We have nothing against the Mail, we are quoted in it about 15 times per year. It’s not very Virgin though ….

      • Alan says:

        Don’t talk utter rubbish. Yiu just be a Grauniad reader

      • Lady London says:

        But it has a good TV magazine on Saturdays! 🙂
        And some quite intelligent consumer finance coverage on the right days…

    • GW says:

      I tend to agree. Political points feel misplaced on this website

  • paul says:

    As a design statement or feature attraction, the Arrivals Lounge is pretty basic and not very welcoming.

    When we asked cabin crew where the Revivals Lounge was, 3 of them chatted together but couldn’t tell us; they offered what they thought but it was totally wrong location.

    Once we found the entrance, you go along a wooden floor “runway” that felt as long as well, a runway lol.

    Staff were exceptional; probably even better than the Virgin Lounge.

    A shower / bathroom was ready immediately – in fact, they all appeared unused on our last visit. They were well laid out and functional, with the obligatory fancy soaps etc.

    The 2 we had were looking worn though – floors with black mould in the corners and dirty grouting showed their age.

    Service in the lounge area was good – thankfully not being forced to use a qr code / app (though that option was there).

    Sadly, ALL of our food was stone cold, not just lukewarm but COLD. It had taken a while to arrive so we ate what we could and left for our car journey home.

    After showering in Miami at 6am the day before, a day spent in the heat and the overnight flight it certainly was nice to freshen-up.

    Overall, a great asset to Virgin but don’t mix the two lounges as they certainly aren’t equal lol

  • Adam says:

    Do Virgin have an arrivals lounge at Manchester airport?

    • Rhys says:

      No, they haven’t even opened a Clubhouse yet!

      • AL says:

        From the VS flights over the last few weeks I’ve been on, the crew aren’t confident we’ll be getting a MAN Clubhouse for quite some time… need to pay back some financing loans and get a healthier balance sheet. And, given 1903 is hopeless and useless with no Little Red (RIP), LHR Clubhouse it is.

        • Rob says:

          The space is (literally) there, waiting to be fitted out by Virgin – I’ve seen the plans. Knowing MAN they are probably already charging the airline for it.

          • AL says:

            Yes, indeed. I think we’re stuck at the “waiting for it to be fitted out” stage, which I think is where the crew comments applied.

            Wouldn’t surprise me if MAN are charging; anything for a quick buck, including bringing back Fast Track today but not staffing the lines…

  • Nick says:

    Given that the VS Clubhouse is supposed to be the best lounge at Heathrow, these pictures don’t make this one look great. The AA arrivals lounge by contrast is wonderful (or at least was pre-covid) – it’s a much smaller space but the showers and food were both excellent, and they had a wonderful Bloody Mary menu.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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