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Get 500 Accor points (worth €10 or 500 Avios) with a taxi booking

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Accor Live Limitless, the loyalty scheme for Ibis, Mercure, Novotel, Fairmont etc, has launched taxi and ride-hailing booking inside its app and website.

You can see full details on this page of the Accor website. It is possible to book via the website if you don’t want to download the app.

You can order a ride in 450 cities in Europe. When I did a dummy booking in the HfP office to get home, it showed me options from Gett (black cabs) and Bolt (an Uber clone):

Is the pricing ‘fair’?

I checked the Bolt app at the same time, and it was actually marginally more expensive than the quote from the Accor app!

Gett is trickier. You are ordering a black cab, so obviously you pay the fare on the meter. However, Gett also charges booking fees of £2 and peak time surcharges which can be as high as £20.

The Accor app says that ‘you pay the metered price’ for Gett. This is untrue because the actual fare to my house would be under £20. Whilst the Accor app was quoting £43, the Gett app was quoting ‘£30-£32 which includes a service fee of £1.99 and a high demand fee of £12’. In such scenarios you should just walk into the street, flag down a cab and ignore both apps.

How many Accor Live Limitless points do you earn from rides?

You will earn 1 Accor Live Limitless point for every €1 you spend.

This isn’t hugely generous, although – assuming fares are identical – it is a better deal than booking directly via Gett or Bolt where you earn nothing.

1 Accor point is worth 2 Eurocents off a future hotel booking. They also can be converted at 1:1 into Avios, as long as you convert into Iberia Plus and not British Airways Executive Club.

The minimum transfer into Avios is 3,000 points, so this offer isn’t a lot of use if you don’t have an existing Accor points balance. You can’t redeem for money off a hotel booking unless you use at least 2,000 Accor points.

Accor taxi ride hailing earn points

You can also redeem Accor points for rides

It is also possible to spend your Accor Live Limitless points on rides.

You will receive a €10 discount on your bill for every 1,000 Accor points you redeem.

This is on a par with redeeming for Avios (1,000 points gets you 1,000 Avios or €10 off a ride) but is far worse than redeeming for €20 off a future Accor hotel stay.

There is a special launch offer

As a launch offer, you will receive 500 bonus Accor Live Limitless points with your first taxi or ridehail booking of €20+.

Here the rules:

  • you can only earn the bonus once
  • your booking must take place by 4th September
  • your booking must be for a minimum of €20 or equivalent
  • your booking must be paid entirely in cash, not part-paid with Accor points
  • the 500 bonus points will arrive around six weeks after your ride, although base points will be posted within seven days

Another benefit …. this will stop your Accor points expiring

Accor has historically taken a very firm line on points expiry, requiting a hotel stay every 12 months. This was only partially relaxed during the pandemic, with many members forfeiting their balances.

In January 2022, Accor relaxed the rules. ANY activity, not just a stay, extends the validity of your points for 12 months.

Accor doesn’t have many partners, unfortunately. Booking one taxi or rideshare per year via the Accor Live Limitless app seems like an easy way of keeping your points alive.

You can learn more about Accor Mobility on the Accor Live Limitless website here.

PS. This offer does NOT appear on the Accor Live Limitless website. However, Accor seems to have emailed everyone about it – I even received the emails on abandoned accounts with a zero balance. You should receive the bonus even if you are opted out of Accor marketing emails, although clearly this is not 100% guaranteed.


Accor Live Limitless update – August 2022:

Earn bonus Accor points: Accor is not currently running a global promotion

New to Accor Live Limitless?  Read our overview of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (9)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • lumma says:

    One big diff with Bolt versus Uber is that the fare is an estimate on Bolt where you pay what you’re quoted on Uber unless you make significant changes (make the driver wait, add additional stops etc).

    It can actually make a massive difference if the quote is going the shortest route but there’s a longer route along faster roads.

    • Kai says:

      I’m sure it’s not the case in London – Bolt charges you the fixed price too.

      • Rob says:

        I thought the deal with the mayor on regulation imposed fix fares on everyone except black cabs.

        • lumma says:

          I was definitely charged almost double last year by Bolt when the driver went a different way. However, it does seem that the app does just show one price now so perhaps they’ve switched. It used to say a price range when booking.

      • RogerWilco says:

        I’ve used Bolt in many countries, always fixed price, per quote.

    • Brian78 says:

      Dunno about anyone else but the last few times I’ve tried to book an Uber to Heathrow, a few drivers have cancelled after I’ve waited for a few minutes after finding a driver.

      Can’t really rely on that sort of rubbish service if you’re going to the airport.

      • Dan says:

        They want more profitable jobs. Mostly find private hire is competitive these days unless you have a discount code.

  • Tariq says:

    I guess the key question is whether you get billed by Accor or directly by the service used – to take advantage of the frequent Amex offers available for these various platforms.

  • Alan says:

    Interesting re the change in terms – looks like it’s section 7.1 of the T&Cs – also sounds like transferring points into Accor should count too – anyone have any experience of this?

    “Validity of Rewards Points.
    The validity period of Reward Points accumulated by a Member is extended by 365 consecutive days each time an eligible transaction, where Reward points are credited to the Member’s ALL account, occurs.
    Rewards Points are valid for 365 consecutive days from the date of the event that generated their Eligible Expenditure, and i) When Rewards Points are earned following an Eligible Stay at a participating hotel, that date is considered to be the date of check out.
    ii) For Reward Points accumulated at the end of another transaction type (an event eligible for the Meeting Planner offer, purchase of a product or service, transfer of partner points to an ALL account, etc.), this date shall be the basis of which the Reward Points are credited.
    If there is no extension, all Reward points in the account, regardless of how the Reward points were earned, will be lost without notice and without the possibility of restoring or transferring them.”
    https://all.accor.com/loyalty-program/legal/terms-and-conditions-en.pdf

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