British Airways closes its Amsterdam lounge

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• Gordon says:

  21 Jul21 July 05:46

  Shame this IT issue was not sorted earlier as it would have cut the 342 posts by 50% due to the amount of repeat queries from people that do not read the previous posts…..

  • Thywillbedone says:

    21 Jul21 July 06:44

    Perhaps this is why I don’t attend the HfP parties …the % chance of winding up talking to a penny-pinching whinger is just too great

    • Andrew J says:

      21 Jul21 July 07:38

      And the ability to turn a good news story into a bad one.

  • Mikeact says:

    21 Jul21 July 08:24

    +1

  • Thegasman says:

    21 Jul21 July 08:37

    I’m still waiting for 154 data points confirming resolution before I bother trying to register.

    Clearly a Tuesday in mid July is the time most people are desperate to have a free slap up dinner! 😉

  • Ian M says:

    21 Jul21 July 08:51

    To be fair there would be less repeat posts if it was easier for people to see the previous posts.

    • Gordon says:

      21 Jul21 July 11:06

      I think it is fairly easy tbh. People just can’t be bothered to just click through and look before posting. As Rob pointed out a while back some people Are needy….

      • Rob says:

        21 Jul21 July 11:18

        I doubt I used that word!

        • Gordon says:

          21 Jul21 July 11:32

          I think It was a question of new main stream casual traveler’s joining hfp but I believe you said you would rather they didn’t subscribe because they need to ask too many questions & “Are Needy” 🤓.

        • Rob says:

          21 Jul21 July 11:58

          You’re right. I used the word ‘needy’ (in inverted commas) on 22nd February.

          The point was correct. We answer every email we receive, usually over 100 per day. This only works if the questions are relatively sophisticated and advanced and can be answered with a quick yes, no or an article link – we can’t handle hundreds of daily emails from people who know virtually nothing and need hand holding.

        • Gordon says:

          21 Jul21 July 12:17

          “And the truth shall set you free”

      • CarpalTravel says:

        21 Jul21 July 14:20

        Blimey, Gordon beat Google with being able to recall that quote!

        I’m gonna be even more careful with what I say now, lest it haunt me later….

        • Gordon says:

          21 Jul21 July 15:14

          I have the memory of an elephant. I once went to the zoo and saw an elephant….

• NigelthePensioner says:

  21 Jul21 July 05:54

  “Heaven knows what sort of strategy is at work here” – simple, it’s BA’s business acumen at work again, missing the point of everything and doing the wrong thing to attract Customers!

  • AJA says:

    21 Jul21 July 06:58

    I agree, yet another cost-cutting exercise at the expense of customer experience. This devalues BA as a brand when the airline is “allegedly” trading on its superior “legacy” service and its Club Europe and Club World cabins (forget First, as that seems to be yet another diminishing option) and makes much of the Executive Club and the supposed benefits that come with the Silver and Gold cards.

    That said if they concentrated on getting flights away on time and improved the on-board offering and getting things right at LHR (yet another shambles on arrival on Tuesday evening, no driver to operate the jetty so a 40 minute wait on the tarmac, then a chaotic scene in the baggage hall with constant tannoy announcements offering to deliver bags to your home rather than wait 2 hours) then at least offering a 3rd party lounge at each destination would be acceptable.

• Maurits Kalff says:

  21 Jul21 July 06:08

  Closing the lounge at SPL is once again evidence of the disdain BA have shown to their premium passengers. The Aspire lounge is dull, overcrowded with often aloof customer service.
  Last week BA flights were delayed until 23h30 and Aspire closed the lounge at 21h00.

• Jumbo says:

  21 Jul21 July 06:32

  Bless. Sean’s obviously been reading the wrong type of SAS magazine.

• William Smith says:

  21 Jul21 July 06:32

  Ah so this is the exciting news that the poster stuck to the door of the lounge promised.

  Shame, it was a far nicer place to be than the aspire lounge next door albeit with poorer food options.

• Rob M says:

  21 Jul21 July 06:36

  It looks like more Priority Pass affiliated lounges will be “at capacity” more of the time. I.e. PP is worthless whenever BA or other airlines have the lounge booked out.

• Gary Sharp says:

  21 Jul21 July 07:03

  UK offer showing on my account today. Relax everyone!

• John says:

  21 Jul21 July 07:05

  London Air Travel seems like a good site thanks for mentioning. What makes you think it’s a BA insider

  • Rob says:

    21 Jul21 July 07:30

    We know what info is released by BA and, to the minute, when. Once for eg they ran an article BUT at the last minute BA had delayed the press release – they still had it.

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