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Avios is starting its own ecommerce business, starting with wine

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Yesterday we told you that British Airways and Laithwaites were severing their long term (20+ years?) partnership.

From 30th September you can no longer earn or spend Avios at Laithwaites Wine.

BA implied that a new wine partnership was being created, but with which company?

BA Galleries Club Heathrow T3 spanish sparkling wine

After all, most UK mail order wine groups are actually owned by Laithwaites, including The Sunday Times Wine Club and Averys.

If you ignore The Wine Society, which isn’t really in tune with the scale of the BA proposition, you have Virgin Wines (obviously not happening) and Naked Wines, which is a very focussed proposition.

We now know which wine company will be offering Avios …. IAG itself.

Yes, it seems that Avios / IAG Loyalty is getting into the online retail business.

A new business, IAGL Retail, is launching later this year. It plans to be a broad based ecommerce business, but the first product category will be wine.

To quote from the IAG careers website:

Together with our professional expertise in the category from our careers in travel and hospitality we have a unique ability to bring, a first-class ‘edit’ from the world of wines, including many from the British Airways inflight and lounge offering. 

And combined with the power of the IAG Loyalty platform, not only are we providing outstanding products, but we’re also giving British Airways Executive Club members the opportunity to discount their purchases using their Avios or to collect points when they buy from us to use on future reward flights.

Except ….

The problem with the British Airways inflight wine operation, of course, is that it isn’t great. You will get better wine at your school PTA fundraiser than you get in British Airways business class.

Click here to read the infamous Jancis Robinson article in the Financial Times from 2019 which explains why she resigned as BA’s wine buyer, noting that wine from BA’s First Class cabin was available in Morrisons for £4.50 per bottle. To quote:

“BA’s wine buying is currently in the hands of two young Frenchmen working for the parent company IAG who have no wine-buying experience ….. All submissions in a recent First Class tender for wines over €6 a bottle from the cellar door were rejected.”

It will be amusing if IAG Loyalty starts to sell the wine from the British Airways First Class cabin at £4.50 per bottle ….

Anyway …. you now know what is happening. Let’s see what the end result is like.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (61)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • David Humpherston says:

    It seems a little unfair to say all wines in first class aren’t great. On a recent trip in FC I had a very nice Grand Cru. The cheapest I could find it for online was around the £50 mark

    • JDB says:

      Yes, I simply don’t understand the comments re BA F wine from our travelling experience 3-4 times a year. While they generally don’t offer ‘big name’ wines (except for champagne) like SQ or ME3, they do have very well selected third and fourth growth clarets that are exceptionally good and quite rare. They must also have someone who particularly likes Pinot Noir as they have really superb examples from tiny producers that, if you can find them at all, retail for £50+. For white wines, they have similar selections. SQ may serve Chateau Beychevelle in F and Amiral de Beychevelle in J, but that’s easy enough to buy, so I much prefer the BA approach.

      The wine in Club Europe/World to which one is subjected on sadly F free routes is however, disgracefully poor. It’s only merit is that as it is undrinkable we have arrived more refreshed than might otherwise have been the case.

      • JDB says:

        I should have added that at least in Club World the rubbish wine is in sync with the diabolical food. Club Europe food is actually quite good.

        • Londonsteve says:

          Anyone know why food in CE can be quite good and that of CW is often not? I thought both were catered by Do&Co? My recent CE meals were excellent in both directions but I haven’t flown CW since the pandemic started, nor do I have any desire to based on the reports and the crazy fares/crazy YQ on redemptions.

          • Rhys says:

            Biggest problem with CW meals right now is that they are served on one tray. You are basically just getting a CE meal.

      • Thegasman says:

        The good stuff was generally bought EP pre Cruz’s cost cutting rampage.

      • Economist_Nearby says:

        I haven’t seen a well selected third or fourth growth claret on BA for years. They have been serving compete crap.

    • Alex G says:

      On a recent trip in First, I enjoyed LGPS (£150 a bottle) and 2011 Chateau de Fieuzal (£50 a bottle if you can find it).

      On the way back in Club, they had a 2018 Californian Pinot Noir which retails at £20.

      Rob’s PTA fundraisers sound like a right good do.

      • Rob says:

        The Robinson article explains why the LPGS remains.

        Given that BA will be serving Club Europe one tray meals in CW until at least end October a £20 wine seems like a remarkable luxury!

  • Andrew says:

    My last CW flight (to Bermuda in July) the wine in Club was ‘Our cellar x…’. The ‘our cellar Pinot Noir’ was not really drinkable. I’d rather have Lidl’s Cimarosa Chilean for £2.99 a bottle. Now that has some fruitiness! First on the way back was a bit better but nothing that would breach €10/bottle at the cellar door. It really isn’t good enough in the context of the fare (I had a cash ticket for that trip).

  • LostAntipod says:

    Dear Customer, we regret to advise that your wine order has been cancelled. We’ve sent you the nearest available wine. Check manage my booking to confirm your new case of Australian Cabernet Sauvignon instead of the French Pouiily Fuisse you ordered.

  • memesweeper says:

    Singapore Kris have a similar shop of products you can offload your miles at a poor rate in.

    Trouble for IAG might be comparisons with cashing out via Nectar and then Sainsburys and/or Argos. Extremely unlikely they could be better than that combo for any product. They may as well just white-label Argos and be done with the idea.

    • Rhys says:

      Lots of airlines have these shops – but do they actually operate them or are they outsourced?

      IAG is proposing to insource the retail product.

      • Rob says:

        They already have one – it is called Argos and you spend your Avios there at 0.8p per point.

  • KP says:

    That FT link is not working

    • Rhys says:

      It is, but you probably have adblock or something on.

    • Andrew. says:

      Blocked for me at work too.

      “You have attempted to access a banned site, sites promoting alcohol or tobacco are forbidden.”

  • Justin says:

    Does a wine have to be expensive to be enjoyable? I don’t really understand the horror from people when they find out that BA (and many other airlines) are using wines that are sub £10 a bottle. Yes I have had some terrible wines on BA in F and J but have also had some lovely ones, it is as always subjective – not to mention what tastes good on the ground is very different at cabin pressure.

    • Russell G says:

      It is amazing how people will brag about getting an amazing tasting wine at a super cheap price, yet when BA wine buyers do the same they get damned to hell! 😀

    • TimM says:

      What does that say about Sainbury’s rather passable £4/bottle Penguin range?

  • Andrew. says:

    It’s quite fun reading the comments about the £5 bottles of wine being served to Business or First Class passengers.

    As someone who doesn’t drink alcohol, and can’t drink cola, all that’s left on the trolley is 150ml can of Sprite (wholesale 20p), glass of bottled water (value 5p), or a glass of nasty “fresh” orange juice from concentrate (value 15p).

    • Bagoly says:

      Even though I love champagne, I would love to see them up the quality of the orange juice in J and F. Squeezed on board would be ideal. But even the not-for-concentrate bottles (which last for weeks and would cost about £1) would be a dramatic improvement.

      • John says:

        Does BA still do smoothies for J breakfast? I found those to be quite nice in the past – if they were low quality I couldn’t taste it, whereas I can taste the low quality of the orange juice.

    • John says:

      Have a Like.

      I hate carbonated drinks and I can’t understand how people can drink alcohol on board flights, it makes me feel sick and unable to sleep. On short-haul I will have a G&T when it’s included (i.e. not BA mainline in economy) but only if I’m not driving.

      I’m not the biggest fan of QR but one thing they do well is a wide range of non-alcoholic drinks, also CX was not too bad either

  • David S says:

    Is Sean Doyle actually still at BA (just kidding), but you would occasionally like to hear the CEO try and promote the company he heads up. Or at least for BA dispatches to mention him or his support for a new concept. Absolutely invisible. At least we regularly heard from or about Cruz even if sometimes it was for negative reasons.

    • Frankie H says:

      Why would Sean Doyle talk about a new concept that’s owned by IAG Loyalty? That’s for Adam Daniels to do.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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