Why our Capital on Tap Visa 50,000 points promo may work for you even if you can’t spend £30,000

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• chrishors says:

  20 Sep20 September 07:03

  I reassessed my options after 1 year and downgraded to the free card. However, I can’t now swap my points for AVIOS, only cash which might be taxable.
  Has anyone tried on the 2nd anniversary (or sooner) changing back to the paid version, and then swapping all the points earned so far to AVIOS?

  • Rob says:

    20 Sep20 September 07:59

    Do you get the gift card option alongside cash?

    • Entitled says:

      20 Sep20 September 08:58

      You get all the usual reward options (cash, gift cards, statement balance) and the same earning rate with the free card. You are literally paying £99 per annum for the ability to transfer to Avios. It’s the only difference.

    • chrishors says:

      20 Sep20 September 14:56

      Yes Rob, I do

      • Capital on Tap says:

        22 Sep22 September 09:25

        Hi chrishors, Seb here from Capital on Tap. If you’d like to redeem your points to Avios, you can re-upgrade to our Business Rewards at any point. This does cost £99 but the points you’ve previously accrued can be transferred to Avios. As Entitled mentioned, our Free Rewards plan gives you access to unlimited 1% cash back on card spend, which you can redeem for cash (to your business bank account), gift cards, or against your outstanding balance.

• tazzy says:

  20 Sep20 September 14:12

  I have had a business account with capital on tap for several years. Over recent months their customer service has went down hill something terrible. A payment that I made from my current account has went missing. I was initially told that this was due to an issue with my bank (this was not the case). I was then told that it would be returned by a certain date, again not the case. I was then told it would be in this morning. Unsurprisingly it’s not been refunded and I am still without my funds. I have found their attitude and customer service very poor and would not recommend.

  • Capital on Tap says:

    22 Sep22 September 09:29

    Hi tazzy, Seb here from Capital on Tap. We pride ourselves on offering excellent customer service so I’m very sorry to hear about your experience. I’ve spoken to my colleagues and understand we’re working to resolve this issue for you as quickly as we can and ensure the funds are returned. We’ll be in touch as soon as we have an update.

• Alex W says:

  20 Sep20 September 21:49

  I recently applied using the HFP link and successfully got the 20k points after the first purchase. .My account has a countdown showing that I will receive 10k points after a £5k spend (rather than 30k after £30k). Will this work? As I think I could manage £5k but £30k is pretty much impossible for me.

  • Rob says:

    20 Sep20 September 22:03

    It is £30k to get the extra 30k points. Not sure why that message is showing to be honest.

  • Capital on Tap says:

    22 Sep22 September 09:23

    Hi Alex W, Seb here from Capital on Tap. As Rob says, you’ll need to spend £30k in the next 3 months to receive the exclusive HFP offer of 30k points. The countdown you can see in your account refers to our standard Business Rewards offer, where new customers receive 10k points for spending £5k in their first 3 months. If you spend £30k and meet the HFP offer, great! If not, you’ll still be eligible for our standard offer.

• JOhn says:

  21 Sep21 September 16:47

  COT today just closed all sole trader accounts with 30 days notice. I had to call to get the offer of a refund of part of my fee. Im wondering if they are in trouble. My account is in good standing. Irritating as I used the account for non Amex spending to earn points, and also for overseas spending with no fees.

  • Rob says:

    21 Sep21 September 16:53

    I am guessing it is regulatory. Far less bother when you only deal with businesses, a lot of red tape falls away. As the email says, sole traders are 1% of their base. Sometimes it is better to let people go and have an easier life.

    You also need to remember that COT is privately owned and, as it grows, continually has to raise more money externally to lend to these new customers. Having a ‘clean’ story makes it easier.

• Bilal says:

  26 Sep26 September 01:13

  Sorry if repeating a question already answered but I have read 3-4 article on CoT and haven’t seen the answer…..if we don’t go for the £99pa Business Rewards ‘upgrade’, do we then not receive the HfP 20k sign up bonus?

  I used the HfP link but deselected the £99 upgrade and now worried I won’t receive the 20k HfP sign up bonus 😳

  • Rob says:

    26 Sep26 September 08:32

    No bonus on the free card, no.

    • Bilal says:

      26 Sep26 September 13:34

      Hmmm thats annoying. Also just found the same answer on the article of the 12th. Any suggestions on whether its still possible to get the HfP bonus e.g. upgrade to the Business Rewards? Otherwise might have to switch spend to Barclaycard Avois.

      Any assistance that Seb can provide?

      • Rob says:

        26 Sep26 September 13:47

        Will email you

This article is closed to new comments. Feel free to ask your question in the HfP forums.