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British Airways allowing free inbound flight changes due to Border Force strikes

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Yesterday we published details of the British Airways rebooking policy for anyone wanting to change their flight this week due to the rail strikes or weather issues.

The policy only applied to outbound flights from London, which wasn’t a lot of use because it would have meant a shorter trip away. You couldn’t change your return flight.

However, British Airways is now also offering rebooking for INBOUND flights to Heathrow due to the Border Force strikes. This could be a good way to extend your Christmas holiday if you fancy a few more days away.

Full details are on the BA travel trade website here.

BA allowing free outbound flight changes this week

Here is a summary of what is possible, but do check the official guidelines too:

  • applies to flights to Heathrow only
  • applies to short haul and long haul flights
  • tickets must have been issued before 15th December
  • applies to flights arriving on 23rd, 24th, 25th, 28th, 29th and 30th December
  • you can rebook your flight for any date but changes beyond +/- 14 days require the same ticket sub-class to be available
  • redemptions are included – it seems (TBC) that you can only move your ticket +/- 14 days unless Avios availability is available
  • no refunds are allowed – only date changes
  • changes may not be possible for free if non-BA flights are on your itinerary

If you want to change a flight it must be done by telephone, not via Manage My Booking, on 0800 727 800 from the UK or +44 203 250 0145 from abroad.

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Comments (38)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • BA Flyer IHG Stayer says:

    Confirmed that both BA and VS have stopped selling tickets for inbound flights on strike days though VS it’s only the expected businest days not all days.

    “A source at Heathrow told the BBC the airport had met with BA and Virgin, its two home-based airlines, to request a restriction on new ticket sales, which the airlines had agreed to”

  • Nancy says:

    That’s been a case for a couple of days already. Many flights were zero’d out and not bookable.

  • Max H says:

    Entirely anecdotal but after 50+ inbound flights since my passport was issued in 2018, today was the first day it’s ever worked first time on egates. Perhaps a lowering of the threshold for recognition?

    • Rob says:

      I also got through first time coming in from Prague, which is unusual for me. Ended up at a desk a month ago.

  • ChrisM says:

    Well that’s just great 🙁
    Yesterday we were congratulating ourselves on being inbound transatlantic, arriving on the 27th which curiously is not a strike day. Today we are bemoaning the fact that our flight will be chocca due to folk changing from other flights. We were hoping to upgrade at the airport from PE to club, but doubt that’s a possibility now. Couldn’t AUP on outbound as they weren’t doing ANY on 12th Dec due to the previous day’s weather chaos. Harrumph

  • Rant says:

    Just received an email saying my flight to LHR from SFO on Feb 2nd got rebooked from the 16:15 PST flight to 20:50 PST. I have a connecting flight from LHR outbound and now it will be missed! Ironically, that week and previous as well as week after, I dont see the 16:15 flight at all!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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