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New Luton Airport option for Priority Pass customers

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Priority Pass has added a new option at Luton Airport for cardholders.

Unfortunately it is NOT available to anyone who gets their Priority Pass via American Express. It is available to anyone who gets their pass directly from Priority Pass or via another financial partner. It should also be available for LoungeKey customers, which in the UK primarily means HSBC Premier World Elite Mastercard holders.

The deal is with Italian restaurant Nolito in the depature area. Priority Pass customers will receive a £15 credit towards any meal. If your Priority Pass allows a free guest and you arrive with someone else, you will receive a £30 credit.

New Luton Airport option for Priority Pass customers

If you’re not a pizza or pasta fan, Priority Pass also has a deal with The Big Smoke Taphouse & Kitchen on the same terms.

There are a grand total of TWO restaurant experiences globally that Amex-issued Priority Pass customers can use. One is The Grain Store at London Gatwick’s South Terminal. Given that this is the British Airways terminal, it is at least convenient for most HfP readers. The other is the Moevenpick Cafe in Berlin Brandenburg.

My best guess is that Priority Pass wants to charge American Express a higher fee for restaurant visits, as it pays out more than it pays a lounge operator, and that the two parties could not reach an agreement.

This is something that American Express may want to look at again given the frustration over being unable to access UK lounges with Priority Pass due to overcrowding. The fee differential cannot be more than £1-£2 per visit, given that no other bank or credit card provider has brought in a similar restriction.

There is also the Aspire lounge at Luton (our last review of the Aspire lounge at Luton Airport is here) which IS accessible with an Amex-issued Priority Pass. Recent reader feedback has not been too impressive though.

You can see all of the Priority Pass options at Luton on this page of their website.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (16)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Marko says:

    Thanks Rob! I had the old Sheraton Porto booked for August, I was completely unaware of the new Renaissance at the time of booking. Just cancelled Sheraton & booked the RS.

  • John says:

    “There is also the Aspire lounge at Luton […] Recent reader feedback has not been too impressive though.”

    A wonderful understatement, Rob. While the rest of LTN has been on a journey of improvement – exemplified by the new Shuttle and contactless barriers – the Aspire Lounge has deteriorated to a filthy calamity. Beyond the poor and scarce food, and toilets in need of a deep clean and maintenance, the greatest dis-amenity is the long term absence of usable Wi-Fi in the lounge (and recently in the departures hall too).

  • Save East Coast Rewards says:

    “There is a grand total of ONE restaurant experience globally that Amex-issued Priority Pass customers can use”

    There’s not. There’s at least two. I learned that from comments on here and just verified that’s still the case 😁

    • AlexT says:

      Indeed. There’s Berlin as well…

      • Rob says:

        Forgot about Berlin, you’re right. Apologies. Too new to register.

        • Save East Coast Rewards says:

          Due to the delay in opening it’s possible the Movenpick cafe actually signed an agreement with Priority Pass before the Grain Store which is how it’s an oddity.

          Berlin was one of my favourite cities to visit but I’ve not been yet since TXL closed. I need to fix that some time

  • Michael says:

    We were turned away from the Aspire Luton last week with the Plat Amex; the staff said that they had never provided access via this card.
    Is there an effective and easy way to feed this stuff back to Amex as it devalues the card?

    • Save East Coast Rewards says:

      Aspire doesn’t provide access via Plat Amex, it provides access via the Priority Pass card you’re given.

      That’s the confusing bit… Some Amex lounge access (most) comes through Priority Pass, but others (Plaza Premium, Eurostar, Lufthansa, etc) comes through the Amex card itself, of course their own Centurion lounge access comes through the card too.

  • ExpatInBerlin says:

    I used the Aspire Luton in late Feb before flying back to Berlin after a very short notice job interview in London (EZY still had a £40 flight to Berlin bookable 48 hours before, all other airlines out of London were extortionate). I was thankful for some space as the terminal was packed. To be fair, on the day I was there they had a half decent chicken curry option so I was able to have a hot meal before the flight. The bar was manned but there were no queues so I enjoyed a couple of g&ts. Main gripes were that there were used plates/glasses everywhere and despite staff around no one seemed to be bothered about clearing them up. Also for some weird reason there were “reserved” signs on about 75% of all the tables! I opted for one of the single comfy seats in the “quiet” section overlooking the terminal. Agree that the toilets need a far more rigorous cleaning regime. I noticed that as I was packing up to leave there were a few large groups coming in teetering on rowdy. Aspire could do with improved sectioning off of the lounge for the quiet spaces to prevent noise from travelling.

  • PlaneSpeaking says:

    Currently and everywhere I look, there are articles on Porto. Everyone I know has either just been, is there now or is going in a few weeks. I’m having such a FOMO moment – have I missed something?!

    • Rob says:

      There are many places in that neck of the woods – Valencia, Bologna etc – which are all equally interesting but which have finally got on the map after tidying themselves up, investing in new facilities and, frankly, benefitting from people looking for something new who have already ‘done’ Lisbon, Madrid, Barcelona etc.

      Note that Porto is very hilly, as the photo in the article shows. Not one for the feint hearted, weak jointed or anyone with a buggy or walking impairment.

      • TGLoyalty says:

        Valencia was a great destination 7-8 years ago if you knew

    • xefo says:

      We went there last year and enjoyed it even more than Lisbon. Fantastic views, great and cheap food, friendly people.

  • PlaneSpeaking says:

    Thanks Rob, that’s good enough for me – it’s on the list (and with no port on BA for years, there’s a further incentive to visit too!).

  • yorkieflyer says:

    I’m not sure that Bologna is in the same neck of the woods as Oporto?!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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