Maximise your Avios, air miles and hotel points

How Santiago shows up the oddities of Avios reward pricing – with taxes from £59 to £600

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Avios reward pricing is all over the place. It is complex enough when just looking at British Airways flights and the various combinations of cash and points, but when you factor in Iberia and partner airlines it gets even crazier.

I thought that Santiago in Chile was a good example because it is served by British Airways, Iberia and LATAM. I’ve not looked at options with Qatar Airways because it is a bit of a diversion to go via Doha given the alternatives.

Even if you DON’T want to go to Chile, keep reading because the same principles apply to other Iberia routes.

Avios flights to Chile Santiago

Option 1:  Fly British Airways direct from London to Santiago

Santiago is better value than it should be, sitting in Zone 8 of the (unpublished) British Airways reward chart. The flight is 7,228 miles and it should technically be in Zone 9 and priced the same as Sydney! 

I have selected the ‘most Avios, least cash’ option as this is the best for someone using a British Airways American Express 2-4-1 voucher – everyone else may find another combination better value:

  • 220,000 Avios + £600 off-peak (see screenshot below)
  • 240,000 Avios + £600 peak
Avios flights to Chile Santiago

Option 2:  Fly Iberia direct from Madrid to Santiago, booked on ba.com or iberia.com

Even though you should book this flight on ba.com, to make cancellation easier if necessary, it still prices off the Iberia Avios reward chart because it is an Iberia flight.  Santiago is in Zone 7 of the Iberia Avios reward chart.  Iberia is also being generous here, because the flight is 6,649 miles and it should technically be in Zone 8.

You pay (again, I take the ‘most Avios’ version which is best for someone using a 2-4-1 voucher):

  • 102,000 Avios + £195 off-peak (see screenshot below)
  • 150,000 Avios + £195 peak

You also need to add in the cost of getting to/from Madrid on a separate ticket.  You make substantial savings (£150ish) on Air Passenger Duty by taking a separate economy flight to Spain.

The total savings, as you can see, are ludicrous when flying on Iberia.

TWO people could fly Business Class, from Madrid to Santiago, using a British Airways American Express companion voucher for just 102,000 Avios + £389 return off-peak.

Avios flights to Chile Santiago

Option 3:  Fly LATAM direct from Madrid to Santiago, booked on ba.com

Finally, here is an option with a partner airline.  LATAM is no longer a member of the oneworld alliance but retains codeshare and frequent flyer partnerships with British Airways and Iberia.

This is what you pay to fly with LATAM.  Remember that, as a partner airline, all dates are priced as peak dates:

  • 185,500 Avios + £59 (see screenshot below)

You also need to add in the cost of getting to/from Madrid on a separate ticket.

Do not book this ticket on the Iberia website because partner airline redemptions booked via Iberia Plus cannot be cancelled. Book via ba.com and you can cancel for a full refund for the usual £35 fee.

Avios flights to Chile Santiago

Which option is best?

As I said earlier, this article isn’t really about Santiago.  It is more about highlighting the huge differences in taxes and charges if you can fly with Iberia or a partner airline.

In this particular example, it is a no-brainer to take Iberia via Madrid. Whilst LATAM has lower taxes, the additional Avios required means that it isn’t the best value overall. This is especially true if you have a British Airways American Express 2-4-1 companion voucher for Iberia.

British Airways is terrible value on this route. However much you may prefer a direct flight from London, the lure (assuming two travellers with a 2-4-1 voucher) of paying 102,000 Avios + £390 between you from Madrid vs 220,000 Avios + £1,200 from London is probably too strong to resist.

In fact, the Iberia option is so cheap that I’d be tempted to keep my 2-4-1 voucher for another day and pay the full price for two people of 204,000 Avios + £390 ….


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (December 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

Huge 80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

10,500 points (=10,500 Avios) and NO FX fees Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (59)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • TimM says:

    For most people in the UK, the cost of a ticket to Madrid is substantially less than a ticket to Heathrow. Changing at Madrid instead of Heathrow is a further financial advantage.

    • Sapiens says:

      Frequent historical issue was around early flight times of IB’s flights to latin america, meaning that many people based in the UK would end up having to fly to MAD the day before their flight to latin america. So adding in the cost of a hotel.

      • Yorkieflyer says:

        Advisable to fly the previous day anyway as no protection in case of a misconnect

        • JDB says:

          No connection protection, nor UK261 rights for the flights between Madrid and South America.

      • TimM says:

        Book to arrive in MAD around 5 hours+ before and should the worst happen, there is time for re-routing options, as well as travel insurance if you have to overnight and catch the next one. If you arrive on time, there are the delights of Iberia’s flagship lounge to sample once you have changed terminals. Similar in reverse.

  • Derek Scott says:

    What would be occasionally helpful in these types of informative articles, is to move away from the assumption that all readers will start their journey from London. Comparisons from heavy BA domestic routes connecting (such as EDI) would be a good comparison consideration too.

    For example EDI-LHR-SCL with BA Vs EDI-MAD-SCL OR EDI-LHR-MAD-SCL with IB change the dynamics of the recommendations considering a potential 3rd or 4th flight?

    • Stuart says:

      “…the assumption that all readers will start their journey from London”. You’ve not been here long. In the HfP world outside London is Here Be Dragons, save for the sanctuaries of oneWorld lounges and 5-star hotels.
      If only there was an HfP equivalent for the UK’s main airline: KLM.

  • masaccio says:

    Your conclusion about paying cash is exactly what I decided. I did briefly look at a BA cash flight. Briefly.

    • Chrisasaurus says:

      I didn’t see any conclusion or even discussion about paying cash?

      • Phil says:

        Last paragraph.

      • Peter K says:

        Last paragraph:
        “In fact, the Iberia option is so cheap that I’d be tempted to keep my 2-4-1 voucher for another day and pay the full price for two people of 204,000 Avios + £390…”

  • JDB says:

    It’s still cheaper in Avios and cash booking Iberia flights via Madrid on BA.com to South America starting in London so getting the protected connection, vs booking the BA direct flights, particularly useful for Buenos Aires where the BA flight makes a stopover so going via Madrid doesn’t add much to the journey time. All flights need to be IB. You also get to avoid BA’s legendary Club inflight service and food/wine.

    • Tony says:

      I’m not sure Iberia’s service and food is much better. I’ve experienced plenty of poor service and dodgy food on IB long haul. There have been good flights too but that’s the same with BA. I think they are equal with both offering variable service/food.

    • Mikeact says:

      @JDB. I’m willing to give your option a go…as one who normally starts in Madrid…but I’m struggling to price this up. I guess I’ll have to call BA for the Iberia option from London. I think it would have been good to show this as another example in the article

      • JDB says:

        @Mikeact – you can book this online. When I was booking to fly next Feb, it was 157,750 Avios LHR-MAD-EZE return vs BA 220,000 off peak. I can’t remember the IB taxes but much less than BA £600. My wife baulked at going via Madrid though, so booked BA direct. Of course BA flight then cancelled and no longer direct so we are going via MAD at BA prices! Wife is happy as, after two recent rubbish BA flights, they are now on her avoid at all costs list even if it involves a previously not allowed transfer!

    • Bob says:

      I have booked using my 2 for 1 companion voucher to fly to Buenos Aires in February. Availability with BA was only LHR via Madrid. 185000 points and if I recall correctly £1598. Instead I chose to book via the BA site with Iberia out of MAD. 102000 points and £488. Two economy return tickets LGW-MAD with Iberia £212.
      Having never visited Madrid, outbound, we have decided to fly out a day early and enjoy the city for 2 days (our EZE flight departs at midnight). Even with a night in hotel for £125 we are still making a big saving!

      • paudb says:

        I don’t know if ba.com prices it correctly but if you force a stopover in MAD – ie fly there on one ticket but the day before, aren’t your flights unconnected for APD purposes. Then potentially you can benefit from the 241 on the LON-MAD legs both way, without the APD sting, for no extra hassle if going the night before anyway.

        • Wollhouse says:

          Interesting – could someone confirm if this is the case? As I typically start from Edinburgh, i always have to transfer somewhere and an interesting city with a break, lower APD but EU261 protection makes sense rather than LHR.

  • Michael C says:

    After trial and error testing, I think our cheapest/best Avios option for our family trips to Brazil is MAD-GIG/GRU-LHR on two bookings. Plus I get to see my many pals in Madrid, and write that sector off as a business expense ;o)

  • lpgm says:

    We’re doing Iberia to Santiago in November. We booked before the 2-for-1 option became available, and considered cancelling and rebooking, but didn’t. It’s interesting and reassuring to see your final conclusion.

  • Matthias says:

    I recently used a Barclays upgrade voucher for a direct flight from LHR to Santiago. The cost was still more than Iberia but I value the extra time of not going via Madrid and the return schedule trom SCL to MAD is pretty horrible, so nice to avoid.

    However, good to know the different options are available.

  • Charlie says:

    I’m using the 2-4-1 for the third time this Christmas on BA to Santiago. The last thing I’d want to do on the return is go via Madrid. However, it is interesting to see how much cheaper it would be. Chile is a wonderful place to visit by the way, for anyone thinking of going.

    • Matarredonda says:

      Agree Chile along with Peru and Argentina are all great places to visit

      • JDB says:

        Argentina also currently has the benefit of 900 pesos / £1 on the blue rate (double the official rate), something you can even capture most of even if your hotel is priced in US$ via the official MEP rate for credit cards.

        • Scott says:

          But on the downside in the recent primaries for the upcoming presidential election, the front-runner was a Trump-like character who plans to abolish the central bank, so who knows what financial state the country will be in come the time of your next trip. 🙂

    • Hugh says:

      You would need to call to book it, but you can go out with Iberia from Madrid, and back with BA to London. I did this a few years ago to Havana and my daughter is doing this to go to Mexico next month, and using a companion voucher. I am not sure what it would cost now but will certainly be cheaper than BA both ways.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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