British Airways and BA Holidays suffered a major payments problem on 1st January. It’s not that ba.com wouldn’t accept your booking – it’s that it was far too eager to do so, charging many people twice.
This problem only impacted people who booked via ba.com. If you booked via an alternative route – although we don’t normally recommend that – you would not have been impacted.
It seems that refunds are automatically turning up. Feedback from HfP readers, however, is that they are being dropped into bank or credit card accounts without any accompanying email being sent.
(BA compensation payments work the same way, as I found recently. You wait eight weeks and then the money just appears, with no email confirmation. It’s not very user friendly.)
If you did book a flight or BA Holiday on Monday 1st January, it is worth checking to see if you were charged twice and if any refund subsequently turned up.
British Airways is also liable for any overdraft fees you may have incurred if you paid by debit card, or any credit card fees you incurred for going over your limit.
How to earn Avios from UK credit cards (March 2024)
As a reminder, there are various ways of earning Avios points from UK credit cards. Many cards also have generous sign-up bonuses!
In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.
You qualify for the bonus on these cards even if you have a British Airways American Express card:
There are two official British Airways American Express cards with attractive sign-up bonuses:
You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.
Run your own business?
We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.
You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.
There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.
Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.