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Review: 100 Queen’s Gate, South Kensington: the last stop on my Hilton Curio hotel tour of London

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This is our review of the 100 Queen’s Gate hotel, part of Hilton’s Curio Collection.

If you have been following my ‘staycation’ reviews of London hotels, you’ll know that I’ve been making my way through Hilton’s six Curio Collection hotels.

As one of Hilton’s ‘collection’ brands, Curio brings together high-end independent boutique properties, letting you earn and spend Hilton Honors points and enjoy your Hilton Honors status benefits at additional hotels.

Review: 100 Queen's Gate hotel, South Kensington

Curio hotels are of a high standard but do not have to meet strict Hilton ‘brand standards’, allowing the operators to exercise their creativity. We’ve generally been very impressed by the Curio Collection hotels we’ve visited, and Rob has a very positive review from Reykjavik in the pipeline.

After reviewing The Westminster in 2021, I managed to review a further four of the London Curio hotels in 2023:

With the Canary Wharf site seemingly closed for good, this left only one hotel for me to visit – 100 Queen’s Gate. Hilton kindly arranged my stay for review purposes.

The hotel website is here.

100 Queen’s Gate location

The hotel takes its name from its address, located in South Kensington, West London. If you’ve never been to South Kensington, simply think of the most stereotypical London neighbourhood with tall whitewashed townhouses and leafy streets and you’ve got it.

Review: 100 Queen's Gate hotel, South Kensington

The hotel, which comprises six interconnected townhouses, sits on the corner of Queen’s Gate and Old Brompton Road. (This is not the road Harrods is on, which is Brompton Road, although it is only a modest stroll away.) It is just a five minute walk from South Kensington Underground Station with access to the District, Circle and Piccadilly Lines.

The area is largely residential, with a variety of cafes, bakeries and restaurants on Old Brompton Road. Fulham Road is just a couple of minutes away.

However, the big attraction is the hotel’s proximity to the museums. The Natural History Museum, the Science Museum and the Victoria and Albert Museum are around eight minutes away. And, of course, you have Hyde Park and the Albert Memorial within reach as well – just walk to the top of Queen’s Gate and you’re in the park. The Royal Albert Hall is also walkable.

Inside 100 Queen’s Gate

As mentioned above, the hotel is a conversion of six townhouses. This gives it charm but, of course, causes some issues as we will see.

The main hotel lobby is on the ground floor of one of these townhouses:

Review: 100 Queen's Gate hotel, South Kensington

There’s a stylish seating area on the left:

Review: 100 Queen's Gate hotel, South Kensington

…. whilst check in desks are on the right:

Review: 100 Queen's Gate hotel, South Kensington

Rooms at 100 Queen’s Gate

The hotel was clearly trying to impress because I was upgraded to one of the six duplex suites situated in the former attic of the building. (There are six because there were six townhouses.)

However, I also made sure to see an entry level room. The hotel has a significant number of room types due to the nature of the building.

It is important to note that some rooms do not have windows, or have internal windows or frosted windows. About 15-20% are so called ‘Atrium’ rooms. The bad news is that redemptions are likely to book into these Atrium rooms so this is not necessarily the best place to spend your Hilton Honors points.

The smallest room type is called a ‘Cosy Double’. This comes in a standard and ‘Cosy Atrium’ (no window) configuration. Due to high occupancy, the hotel could only show me a normal Cosy Double with window:

Review: 100 Queen's Gate hotel, South Kensington

This room type is actually one of the hotel’s ‘old style’ rooms with old soft furnishings. They are slowly rolling out a new look with updated soft products, which they are required to do every seven years. That said, the room looked very smart and was very well maintained – I wouldn’t have known if they had not told me.

At 14-18sqm the room is undoubtedly cosy (albeit bigger than the capsule-style citizenM hotels) but you still have space at the far end for a seat and table:

Review: 100 Queen's Gate hotel, South Kensington

…. and a small desk:

Review: 100 Queen's Gate hotel, South Kensington

The bathroom features a shower:

Review: 100 Queen's Gate hotel, South Kensington

That’s a Cosy Double. Small, although by London standards not excessively so, and you still get a desk, table and mini bar.

Suites at 100 Queen’s Gate

Let’s take a look at one of the Duplex Suites. This is a mid-tier suite – above a Townhouse Studio but below The Queen’s Gate Suite.

The selling point is obviously the unique duplex loft conversion. Each of these six suites is named after famous British people and I thought the ‘Blue Plaque’ signage was clever:

Review: 100 Queen's Gate hotel, South Kensington

The room opens out onto a living space, with a staircase immediately to the right.

Review: 100 Queen's Gate hotel, South Kensington

A large sofa-bed is flanked on either side by the mini bar. A stocked fridge is on the left whilst a kettle and Nespresso machine are on the right:

Review: 100 Queen's Gate hotel, South Kensington

Opposite the sofa is a large TV as well as an armchair, and there is a padded bench in the window.

Review: 100 Queen's Gate hotel, South Kensington

Speaking of windows, here is the beautiful view across Kensington. I felt like I had stepped into the Banks’ family home from Mary Poppins. You could even see Battersea and Westminster.

Review: 100 Queen's Gate hotel, South Kensington

Head up the stairs and you’ll find the bedroom and bathroom.

Review: 100 Queen's Gate hotel, South Kensington

Here is the view down to the living room:

Review: 100 Queen's Gate hotel, South Kensington

The only thing looking a bit dated is the bathroom, which looks a little mid-2000s with the tiling and shower-above-tub combo. That said, it is clean and well maintained:

Review: 100 Queen's Gate hotel, South Kensington

Toiletries are Molton Brown in wall-mounted pump bottles. They’re a little utilitarian:

Review: 100 Queen's Gate hotel, South Kensington

The bedroom is next door and features pocket doors – helpful if you’re staying as a family and the kids are in the sofa bed downstairs.

There is a king bed with plenty of charging options on both sides:

Review: 100 Queen's Gate hotel, South Kensington

The pillows supplied were quite thin – which I like – but are obviously not to everyone’s tastes. It would have been good to have two different types. The dressing gowns equally feel a little cheap and scratchy.

Review: 100 Queen's Gate hotel, South Kensington

Opposite the bed is another flat screen TV. Annoyingly, we were unable to cast to the TV from our own devices. I queried this and was told that the hotel is in the process of switching to a new Hilton technology standard called ‘Connected Room’ which will allow you to control and cast to the TV as well as control air conditioning and other room functions from an app. In the transition, some of the functionality of the existing TV was switched off. Hopefully this is up and running soon, as I rarely find myself watching live TV these days.

A Velux skylight with electric blind brings some light into the space.

To the left of the bed is a small desk. I would have preferred a desk downstairs, in the living room window, but that presumably is less ideal when the sofa bed is in use.

Review: 100 Queen's Gate hotel, South Kensington

Left of this is a walk-in wardrobe with storage on both sides:

Review: 100 Queen's Gate hotel, South Kensington

Overall, the room feels very residential – almost as if you’re staying with friends. I’m not sure what it is – the stairs maybe? – that made it feel very homely.

Breakfast and dinner at 100 Queen’s Gate

Breakfast and dinner are both served in Cento, the hotel’s on-site restaurant. Before we get to that, I want to show you the very smart bar on the lower ground floor called ESQ:

Review: 100 Queen's Gate hotel, South Kensington

…. and the lovely conservatory where afternoon tea is served. This was surprisingly buzzy.

Review: 100 Queen's Gate hotel, South Kensington

Once you’ve had your aperitif you can head upstairs to Cento for dinner with its Mediterranean-inspired food. Starters are between £8-£12 whilst main courses vary from £13 – £23.

I went for the buratta on an ‘asparagus salad’ although mine, oddly, came with heritage tomatoes! I wasn’t bothered and raised this with the hotel afterwards to make sure their menus are accurate.

Review: 100 Queen's Gate hotel, South Kensington

I then had the grilled sea bass with a side of grilled veggies:

Review: 100 Queen's Gate hotel, South Kensington

The waiter told us that the bass, which was delicious, is cooked over an open flame. What’s nice is that the portions are not massive, although you do need to order sides as mains don’t typically come with any carbohydrates.

Breakfast is also served here and features a small buffet. There’s a small range of cheeses, cold cuts and yoghurt etc:

Review: 100 Queen's Gate hotel, South Kensington

…. as well as bread and pastries:

Review: 100 Queen's Gate hotel, South Kensington

The hot buffet features staple full English items, but nothing more. However, the fried eggs and scrambled eggs were excellent – some of the best I’ve had from a buffet – so I was perfectly happy:

Review: 100 Queen's Gate hotel, South Kensington

Conclusion

What I like about the Curio brand is that each hotel can bring its own character, ranging from the industrial aesthetic of The Gantry and Hart Shoreditch to the modern take on traditional spaces at 100 Queen’s Gate.

By and large, I think 100 Queen’s Gate does a good job, although I would splash out for one of the larger rooms or suites. The public spaces on the ground floor are very well done. The rooms are stylish and exceptionally well maintained, with nods to the building’s history. Only the bathrooms feel dated, if only stylistically.

The only thing to watch out for is the room type you are booking, as not all rooms have windows. Fortunately, the hotel is very transparent about this and is clear during the booking process which do and which don’t. Anything with ‘Atrium’ in the name does not have an external window.

Rates currently start at £150 per night for a entry-level room or £500 for the duplex suite. Redemptions start from around 50,000 points per night, in line with our standard valuation of 0.33p per Hilton Honors point.

Given that this is one of the most expensive parts of London to live in, it’s a decent deal – especially as the location allows you to spend your time around Hyde Park, the South Kensington museums, Fulham Road and Kings Road without having to go near a tube or a taxi.

You can find out more, and book, on the Hilton website here.


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Comments (50)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • lumma says:

    If you can get a room for £150, that’s a bit of a steal. I couldn’t really care about the small room and lack of window

    • Ben says:

      I paid around this a few weeks ago. Unfortunately reviews like this, where the hotel gives a suite upgrade, means you don’t get to know the reality of staying in the lowest end rooms. Particularly bad was the noise from the hotel’s music banging/vibrating until late at night. It was also far too warm, even with aircon (in Jan). I will not stay again, even at £150.

      • TGLoyalty says:

        I guess okay if you’re in the bar until late night and I’ve found too many hotels are centrally controlling the air con these days did you ask reception if they were and to change it to your preference?

        • lumma says:

          Stayed in the Hotel Indigo in Verona a few weeks back and I couldn’t even switch on the air con, I could turn the heating up but the room was already boiling, particularly the bathroom which was actually unpleasant to be in.

          I like my bedroom to be icy cold too when trying to sleep.

      • Panda Mick says:

        My only complaint about 100 Queen’s Gate was that (in october 2022) it was too warm also, even with a window

    • Andre says:

      150 £ never works
      nor does 50.000 HH point
      Think more about the double for both of it, often triple

      • Rob says:

        Now you’re just embarrassing yourself. Next 3 days are £154, £143 and £152. For Kensington, with breakfast if you have status. March goes as low as £136.

        In fact, 80%-90% of days until the end of April are under £200.

  • andre says:

    i have stayed there many times for work and although the hotel tries to present itself as posh & upscale with equivalent pricing – the 150 £ is actually almost never on offer – think rather 250 £. It’s matching the neighbourhood, and has small nice rooms and an excellent breakfast. Unfortunately I have had numerous service issues, partly due to their ever changing and untrained staff (rooms not cleaned, issues at reception, towels not replaced, wrong room allocation, credit card & invoicing issues etc etc) and they give almost no status recognition.

  • JDB says:

    It looks interesting but seems strange that because the hotel was busy they were only able to show a standard room with a window. Why wouldn’t they allocate those rooms in preference to the windowless type to guests? Did they not want one of those photographed although a redemption booker is likely to get one?

    • Rhys says:

      They didn’t have any others available – hotel was full. This room was set up for another guest arriving later that day.

    • ADS says:

      the hotel not wanting photos of the windowless room was exactly my thought!

      • Rob says:

        It would presumably look like the room we photographed but without a window ….

  • Sarah says:

    Lots of Russian escorts and their clients in that hotel.

  • Mhughes says:

    Given some comments it appears the reviewers experience isn’t terribly representative of a standard guests experience. I note that a “full” hotel had no windowless rooms available but did have a windowed room available to view implying on a close to full night they will retain windowed rooms in inventory whilst giving customers windowless rooms.

    It does bring into question the relevance of these comped unrepresentative (only 6 such rooms available in the hotel) reviews for potential customers, and what is the point of doing them. Simply advising in advance you want to stay in a lower scale room but view a suite would solve the issue, if thee is a desire to address it.

    • Rhys says:

      This guest hadn’t arrived yet and therefore it was available. There was a welcome gift out, so I assume someone with status.

    • Rob says:

      And why would the team want to do that, on their own time? Hotel reviewing is a pain in the butt – you are away from home, you’re eating worse than you would normally eat, you lose out on whatever social stuff you’d otherwise be doing, you’re not getting paid extra for doing it. And you seriously expect people to take the worse room in the hotel, even though our readers are well paid enough to book good ones?

    • TGLoyalty says:

      Do you only ever book the entry room?

      I book the room type I’d be happy staying in. You can often arrange a £ supplement to redemption bookings too

  • JDB says:

    @Rhys – I’m sure you can see the point I and @Mhughes were making!

    It feels rather like arriving at an empty restaurant and being shown to a table by the loos or servery; not on.

    • TGLoyalty says:

      I’m not sure that’s the correct analogy how is him reviewing a suite and a standard room with a window on a busy night like being seated near the loos in an empty restaurant ?

      They’ve shown him a normal room that isn’t yet occupied but will be shorty. I’m not sure what the uproar is. You can always pay the extra to ensure you have a window!

    • Rhys says:

      I looked at a standard room! My review would be no different if I had stayed in the standard room, except it wouldn’t have included coverage of the suite.

  • DarrenS says:

    These reviews are becoming less and less relevant to me. Of Rhys’ last four reviews he was upgraded to suite three times. This just does not represent a ‘usual’ stay.

    • Mikel says:

      As frustrating as that is for the reader, Rhys isn’t going to knock it back. It’s an occupational hazard 😂 No matter how small the room is, they always manage to fit in a mini bar.

    • Rob says:

      In what way would Rhys actually sleeping in that standard room – as opposed to going in and taking the pictures – have made the review more relevant to you? You’ve seen a ‘real’ picture of a base room, it’s the same bar, same restaurant, same breakfast, same location.

      Plenty of other readers would have complained that they never book a base room, or would be upgraded out of one due to status, so the base room was irrelevant. I virtually never book a base room for cash, because it’s a stupid thing to do. Even booking just one level higher (Deluxe vs Standard) means you are far higher up the upgrade list and you will be avoiding the handful of truly bad rooms that every hotel has. I got the top suite at a Hilton Curio in Iceland this week, presumably because I was in a Deluxe and not a Standard room and thus the highest ranked Diamond.

    • andre says:

      i can tell you that even as a status member at Hilton and a very regular guest, i never got anything close to a suite upgrade; mostly none at all, occasionally one cat. So upgrading Rhys is not “normal”, it’s definitely a tenttive to tayloring the review. Also, if you ever stay there, do not accept any road side room, they’re extremely noisy, it’s as you sleep on the street (and … half of the rooms are roadside btw)

      • TGLoyalty says:

        See now that’s actually interesting. If the hotel isn’t willing too looking after their returning regular guests it’s a big no no from me. Thought about going elsewhere?

        • Andre says:

          yes of course, you’re absolutely right! if i can i go elsewhere and i do more and more; for my last 20 stays in london, only 3 were with them; but at busy times or last minute bookings etc our coporate rate is attractive, so sometimes i still end up there … and most of the times i regret

  • lumma says:

    Calling the small room “cosy” reminds me of the Simpsons when Lionel Hutz is telling Marge how to sell small houses

    • Blair Waldorf Salad says:

      The purple drapes scream is now in my head for the rest of the day 😆

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