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Amex Platinum cardholders can now pre-book UK airport lounges for FREE

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American Express has responded to issues over the unavailability of UK airport lounges for Priority Pass cardholders.

Effectively immediately, holders of The Platinum Card can pre-book selected UK airport lounges for free.

This is only a six month trial but if successful I would expect it to continue, possibly replacing the Harvey Nichols credit as a benefit from 2025 if that is not carried over.

Priority Pass airport lounge prebooking

How many lounges can you pre-book?

If you have The Platinum Card or the Centurion card, you will have received FOUR pre-booking credits which need to be used by 31st December 2024.

You need one credit per person entering the lounge, so a couple would require two credits.

Here is an important point: supplementary cardholders receive their own pre-booking allowance. If you haven’t issued the free supplementary card on your Platinum account to your regular travel companion, you may want to do so now. (This person also receives all of the hotel elite status benefits.)

Note that this offer does not apply to holders of American Express Business Platinum cards.

How do you pre-book an airport lounge?

You need to download the Priority Pass and register your card.

Search for a participating lounge and you will see a button which allows you to prebook.

If you visit the Priority Pass website here you can see some screenshots of how it is meant to work.

I tried to do a dummy booking to create my own screenshots but it wasn’t working. I’m not sure if it isn’t live yet or if an app update will appear later today.

Am I guaranteed to be able to pre-book?

No.

Some lounges do not release pre-booking slots at peak times. This is usually when an airline has pre-booked some or all of a lounge for its own passengers.

Which lounges are participating?

At the moment, the only participating lounges are those run by Swissport (Aspire), Collinson (the owners of Priority Pass) or Airport Dimensions, which is a Swissport / Collinson joint venture.

This means that you won’t, for example, be able to access any Plaza Premium lounges. The only Heathrow Terminal 5 option is the Club Aspire lounge.

Here is the list with links to the relevant page of the Priority Pass site:

Lounge NameAirport
Aspire LoungeBirmingham International
Aspire Lounge (South)Birmingham International
No1 Lounge BirminghamBirmingham International
Clubrooms BirminghamBirmingham International
Aspire LoungeInverness
Aspire LoungeHumberside
Aspire LoungeLiverpool John Lennon
Aspire Lounge – Terminal 1Manchester
Aspire Lounge – Terminal 2Manchester
Aspire LoungeNewcastle International
Aspire Lounge (Gate 4)Edinburgh
Aspire Lounge (Gate 16)Edinburgh
Aspire LoungeBelfast City
No1 Lounge Heathrow – Terminal 3London Heathrow
Club Aspire Lounge – Terminal 3London Heathrow
Club Aspire Lounge – Terminal 5London Heathrow
No1 Lounge Gatwick – South TerminalLondon Gatwick
No1 Lounge Gatwick – North TerminalLondon Gatwick
Clubrooms Gatwick NorthLondon Gatwick
Clubrooms Gatwick SouthLondon Gatwick
My Lounge – South TerminalLondon Gatwick
Club Aspire Lounge – South TerminalLondon Gatwick
No1 Lounge LutonLondon Luton

Note that two Clubrooms sites are included

‘Clubrooms’ is the premium lounge brand offered by No1 Lounges, with improved food and drink.

Pre-booking these lounges usually costs £15 instead of £6 because it includes a supplement to cover the premium Clubrooms product. American Express appears happy to pay the full £15 on your behalf.

If you are flying from Birmingham or London Gatwick, it makes sense to prebook Clubrooms instead of any other lounge.

Conclusion

This is a good step forward for holders of The Platinum Card.

Adding Plaza Premium would obviously be another step forward – although that would require Priority Pass to do a deal with the competition – but hopefully this will reduce complaints about UK lounge overcrowing this summer.

You can find out more on the Priority Pass website here.

PS. As a reminder, click here to learn more about the new Platinum card sign-up offer of £400 of Amex Travel credit and 40,000 Membership Rewards points, which convert to 40,000 Avios.

Comments (211)

  • TomB says:

    Have plat but don’t see any value in priority pass, unless you are travelling early doors the lounges are rammed. Oneworld status wins hands down.

  • Alan says:

    Email now sent out by PP and seems to be working in app now too.

  • Tim_T says:

    I assume I can use 3 of my prebook credits on my account and then split the payment at entry between my and My wife supplementary card on my account.

    • Rob says:

      What payment?

      • Tim_T says:

        The effective “payment” you make thru the platinum card. You get entry for 2 people per card and have to swipe your card. I’m assuming I can prebook using one card but still swipe using two cards to get 3 people in the lounge.

        • Rob says:

          You don’t swipe the Platinum card, you swipe the Priority Pass card you were sent.

          • Tim_T says:

            Yes I know. Poor choice of my words.

            My question still stands. Does it make any difference how you prebook your place in the lounge vs how you then gain entry?

          • Rob says:

            If you saying ‘does the Platinum cardholder who made the reservation need to be there?’ then I suspect the answer is yes. You can’t use your partners four reservations for yourself if they are not travelling.

  • jannis says:

    does it apply to US platinum card?

  • Tim_T says:

    Rob, I’m still not explaining myself very well!

    I have a platinum card and wife is supplemental card. We both have 4x prebook credits via priority pass cards linked to the platinum cards.

    Me, wife and daughter want to visit a lounge, so 3 of us. Each card can take one guest so at the lounge one of the cards will bring in a guest.

    Do I have to prebook 2 people from one account and 1 person from the other or can I book all 3 from one account?

    • Rob says:

      I would do it off 2 accounts in case they insist your PP is used for all 3 entries which would cost you the £24 guest fee.

  • AndyF says:

    Is it odd that they are not including the Centurion lounges in this? Asking as my family and I are going through T3 next month and think it’s the best lounge available to me with the Platinum card. Might have to rethink this now.

  • PeterG says:

    Does this offer apply to ALL the Platinum cards or only to the GOLD Platinum card, which I had thought was the only Platinum card to carry four PP passes per year?

    • Rob says:

      No, it only applies to the £650 The Platinum Card.

      The Platinum Card has unlimited lounge entries but you can only pre-book four.

      Gold comes with four lounge lounge entries and you can’t prebook any.

  • Doug t says:

    Hope it doesn’t replace the Harvey Nichs credit though!
    It’s not worth £100!

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