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LAST CHANCE: Book Virgin Atlantic redemptions before dynamic pricing starts

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You are running out of time to book Virgin Atlantic flight redemptions with Virgin Points before the new pricing structure launches on Wednesday.

If you need more convincing to move quickly, I should point out Virgin Atlantic has not provided examples of the new pricing to us despite offering to do so.

Meanwhile, according to our forum but 100% unverified, the Virgin Atlantic call centre is apparently briefing that Upper Class flights to the US will be priced at 350,000 points each way on super-peak dates. This is up from the current maximum of 57,500 Virgin Points.

350,000 Virgin Points each-way (700,000 points return) would not be out of line, unfortunately.

Delta Air Lines, Virgin’s joint owner, charges 375,000 miles for a one-way transatlantic flight in Virgin Atlantic Upper Class at peak times:

Now, to be fair to Virgin Atlantic, it will be releasing all seats on all flights for points redemption from Wednesday.

The majority of those New York seats at 350,000 Virgin Points each way would never have been released for redemption in the first place. You can argue that you’re not really losing anything.

However, SOME of them would have been.

At present, Virgin Atlantic guarantees to release 12 seats per flight (two Upper, two Premium, eight Economy) for redemption.

This guarantee is scrapped from Wednesday.

If Virgin Atlantic had retained the 12 seat guarantee, dynamic pricing would have been a storm in a tea cup.

Members would genuinely have been no worse off. The previous 12 seats would have been bookable at standard rates and other seats, previously unbookable, would have been available at a crazy price you wouldn’t want to book anyway.

The real issue here is removing the guaranteed seat availability under the cover of moving to dynamic pricing.

Virgin Flying Club Gold and Silver status

There will be ‘Saver seats’

The 12 guaranteed seats will be replaced by ‘Saver seats’.

Whilst these will also be dynamically priced, they will be offered “at or below today’s prices.”

It’s hard to know how this compares to the current offering without a pricing chart but Virgin Atlantic says flights to New York will be available from as few as 6,000 points. One-way standard season economy tickets are currently 10,000 points although there are regular seat sales.

Saver pricing will be available in all classes, but there is no guaranteed minimum number of Saver seats per flight.

What this means is that on popular flights, such as during school holidays, you should expect to pay very high points prices and see no Saver seats. Quieter flights will be correspondingly cheaper for points, should you wish to visit New York in January.

Virgin Atlantic could theoretically never release Saver seats on its most popular routes, forcing you to redeem (if you have a seven figure balance) for higher-cost, dynamically priced seats.

Changes to credit card vouchers

It’s worth a reminder of what will happen to your existing Virgin Atlantic credit card vouchers on Wednesday.

You can continue to use a voucher for a companion or to upgrade but it will now be redeemable on any seat in any cabin, in line with the move to universal redemptions.

A new fixed points cap will apply to vouchers to accommodate the new dynamic pricing being introduced:

  • Flying Club Red members can redeem their voucher up to a maximum of 75,000 points
  • Flying Club Silver or Gold members can redeem their voucher up to a maximum of 150,000 points

The value of your voucher will be calculated by your status at the time of redemption, not when you fly.

Here’s an example. A standard Upper Class redemption to New York is currently 95,000 points, return. If you are Flying Club Silver or Gold, you have no problem using your voucher to unlock a ‘free’ Saver companion ticket, as it’s below the maximum 150,000 points threshold.

A Flying Club Red member would be 20,000 points short, as the voucher only covers a maximum of 75,000 points. However ….

You will still be able to use your voucher even if it doesn’t cover the full amount of the companion ticket or upgrade, as Virgin Atlantic will let you top it up. In other words:

  • Flying Club Silver/Gold members would pay 95,000 points + taxes for two Upper Class tickets to New York
  • Flying Club Red members would pay 115,000 points + taxes for two: 95,000 points for the first ticket, plus the voucher (worth 75,000 points) and the difference of 20,000 points

This is not hugely different from the old system where Flying Club Red members could only redeem 50% of the points required for the second Upper Class ticket, although it does make cheaper Upper Class redemptions more attractive.

You cannot use a credit card voucher for a straight 75,000 or 150,000 points discount on a ticket for yourself. It must be for a companion with your ticket purchased at the full points or cash price. It will be possibe for a solo traveller to upgrade a cash ticket with their voucher by one cabin.

Conclusion

Virgin Atlantic has, despite previous commitments, failed to provide us with indicative pricing for reward flights from Wednesday, even though it appears to have been provided to call centre staff.

Given that you can cancel a Virgin Atlantic redemption for £30 per person, you would be crazy not to lock in a planned redemption now.

There is still time, as transfers are immediate, to move American Express Membership Rewards points over with the current 30% bonus.

You can also buy Virgin Points with a bonus of up to 70% – click here to buy.

If your flight turns out to be cheaper from Wednesday, you can cancel and rebook.

Indeed, I suspect there will be a lot of cancelling and rebooking after Wednesday. In theory, once a flight becomes 3,000 points cheaper due to dynamic pricing, it makes sense to call up and rebook it …. (EDIT: It appears that cancellation fees are rising to £70 per person to reduce the number of people who do this.)

What I still don’t understand from this whole process is who Virgin Atlantic is aiming at.

There are tens of thousands of people in the US with a seven figure Delta SkyMiles balance – you can earn 1 million miles in a month if you go on a credit card application spree – so crazy redemption prices will have some takers. If you think this is an exaggeration, remember that a keen points collector in the US will have around 30 airline and hotel credit cards. (Google ‘I have 30 credit cards’ and read the US articles that appear if you don’t believe me.)

Realistically, how many people in the UK are sitting on 1m+ Virgin Points?

Even if you fly to New York every two months as a Gold member on a £10,000 fully flexible ticket, you have only been earning 250,000 Virgin Points per year.

You have to assume that UK members are taking the fall for US members who have racked up seven figure balances in a matter of months, virtually for free, via credit card bonuses.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2025)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 50,000 Membership Rewards points, which convert into 50,000 Virgin Points.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

Comments (209)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • jimjams says:

    I have Virgin points but often I am struggling to find destinations other than USA to go on them…. I wonder if they will start flying to Seoul at all.

    • Throwawayname says:

      The AFKL intercontinental network basically is only second to that of Turkish Airlines, you can get to virtually all major destinations and a huge amount of not-quite-major ones.

  • Michael Omer says:

    This is terrible news – especially dynamic pricing on points required, for an infrequent traveller, mostly accumulating miles via credit card purchases for example. Amassing 350,000 miles is cloud-cuckoo land, and very unfair!

    This could prove to be a PR disaster I feel!

  • Ben says:

    Is there any inkling on whether the fees/taxes will change? Or are they really going to try and charge 350k miles each way with £1000 fees?

    • Rob says:

      Delta does.

      Saver rewards will see lower fees at times but standard rewards will not.

      • LittleNick says:

        You would have thought it would be the other way round, high points cost, lower surcharges. Soften the high points costs a little.

        Wow, this is starting to feel like the Radisson devaluation but least we had about 1 months notice.

      • Ben says:

        But obviously the big potential catch is saver seats being non existent on peak dates/routes I guess?

        Seems like a huge mistake to not keep the guaranteed saver seat stuff as that would have softened this devaluation significantly.

  • Oliver Dickinson says:

    Please don’t post unverified information for click bait…
    , 350,000 points each way in UC during super peak times (not verified, not confirmed), comparing to the likes of Delta. So 700k points + 2k taxes… cannot honestly seem them doing that.

    I’d take that with a pinch of salt.

    For example:
    July return for 1 adult LHR-JFK is £1,797 for a cash ticket.
    This is peak season.
    I could use points, £16.50 per 3,000 . (They confirmed that remains).
    I would only need to spend 327,000 points instead of 700k…. And my cash fare is 0.00£…And since it’s cash booking I would earn points too…

    So this figure, of 350k points each way doesn’t not make sense at all…

    • Rob says:

      You are utterly missing the point. The 350k number, if confirmed, is for a flight when cheap seats are no longer available. If I want to fly to New York tomorow, back Thursday, the cheapest Upper Class ticket is £7,949 and that’s when you’ll see the top prices.

      • Oliver Dickinson says:

        But surely that’s understandable the closer to departure the higher the fare is, that makes sense.

        All I am saying is the article is very misleading; nobody knows until Wednesday how’s it is going to be. But even so; only because Delta is joint partner does not mean it’s going to be like Delta needing 300,000+ points each way.
        Virgin are a lot smaller airline, 45 aircraft.
        Imo I think it’ll start at the rates we have now, then after 2-4 seats sold, it’ll go up maybe 10k-15k in points and so on and so on… Virgin cannot afford to lose customer base right now, they still haven’t made profitability since before 2019.

        • Oliver Dickinson says:

          But also Virgin have a 70% buy points sale on right now. Ends 6th Nov. Surely, if they were going to stiff people and hike points price up, the sale would end before 30th, to make people anticipate buying more points.. but allowing the sale to continue after the changes until 6th Nov allows people to get a better understanding of the changes

          • meta says:

            Staff have already been given headline pricing and some people have been told this when they called to make a booking.

          • meta says:

            Regarding points sale. Radisson did exactly the same. Emirates did exactly the same when they devalued.

        • Rob says:

          You are falling into their trap, with greatest respect.

          It is confirmed, in writing, that Saver seats will not be available on many flights. That’s all that matters. I’m guessing you don’t have kids because you’d be particularly concerned.

          The rest is a sideshow to distract you from this, and you’ve fallen for it.

          It is NOT gradual, by the way. You have Saver prices, capped at the current levels, and the remainder will be based on the lowest cash fare (exc taxes) at a fraction of a penny per point.

          Basically, RevMan seems to be refusing to offer guaranteed seats to Red. Red now gets a small pot to offer as Saver and will be buying seats from the airline at published rates (with improved cancellation) for all other seats.

          • Oliver Dickinson says:

            Where have Virgin said, in writing, saver seats will not be available on many flights?

            Taken from their own page:

            “ Our new Saver reward seats will be available across thousands of flights. And they will start from prices even lower than reward seats today, with flights to New York from just 6,000 points* one way.”

            Since they only have a fleet of 45 aircraft which means 45 flights per day max… I’d say there will be plenty of saver seats…

            Btw, the saver seats will be the same capped at current levels or cheaper…

            And nowhere does it say that the remainder are based on the lowest cash fare at all…

            It says “ With prices that vary based on demand, just like money, you’ll be able to search for any flight you like and see the cost in points or pounds. ”… meaning higher demand higher points price… but nowhere does it mention that after the saver seats are gone, points are going to correlate to the cash fare at 1p per point…

            Please direct me to an official, Virgin atlantic source where all what you have stated has been confirmed. Otherwise this is very speculative

          • Rob says:

            25% of flights will never have a single Saver seat released in any cabin. Not one seat, even in Economy, at any point in the 331 day booking period.

            I have this in writing from the airline.

            You’re being played.

          • Oliver Dickinson says:

            And no I don’t have kids, but don’t see how that matters. But going back to your earlier message, if you were booking a last minute flight and cash booking would be £7k+ and points 350k each way.
            Well let’s be honest, last minute UC reward seats can be found, but it is very difficult if you need a certain date. Plus VS only guarantee 2 UC reward seats now; yes they generally release more than that, but the fact is, they don’t / didn’t need to…

          • LittleNick says:

            Out of interest Rob, do you know which types of seats will be made available to other non-Delta Skyteam partners that don’t do dynamic pricing? Like for example only a certain subsection of AA reward seats are open to BA Avios program as they dynamically price a lot of their own seats to their own programme. So presumably will it just be saver seats to skyteam partners which use an award chart for VS?

          • Rob says:

            I assume just Saver, yes.

          • meta says:

            Available across thousands flights. It doesn’t say how many. It might be one per flight and when it’s gone is gone.

  • Vandy says:

    Are there tens of thousands of Delta SkyMiles members with a 7-figure balance…? Maybe – the program has 120 million members, so it’s a drop in the ocean. Can you easily get a million miles like Rob says and do it on a regular basis – don’t think that’s so easy, yes, the sign-up bonuses are higher in the US, but these are also tied to spend requirements, churning cards is increasingly difficult and there are only so many cards out there you can get. If you have a small business and put a lot of spend (and taxes) through your cards, that’s entirely different and I know people who build crazy balances this way.

    Anyway, I think VS has been struggling with customer loyalty in recent years and these changes are not going to help them in this respect…

  • pigeon says:

    The bottom line is Virgin stuffs its UK customers, as presumably we’re seen as lower yield and less important than the US market.

    It’s not only the rewards programme that’s aligned with the US, it’s smaller things, e.g. economy class passengers starting their booking in the US get free seat selection, whereas UK customers do not.

  • Aardvark says:

    Surely the Jury is out until Wed! I plan to use the CPT route for early Nov( Upper Class out/Premium back) but will have to wait until Dec to book as they don’t start flying to CPT until late Oct. But maybe looking at the Joburg route will give an indication if my masterplan with voucher is going to work – only time will tell.

  • Iamsmurphslaw says:

    Can anyone please confirm if this costing is correct and the best use of vouchers? 2 upper class returns using two reward vouchers to LAX @ premium rate of 55k points & £1019 tax person. Total 110k points & £2038 tax.
    UC without any vouchers would be 135k points + tax pp., .
    Thanks in advance.

    • Rob says:

      If you have no VS status, yes, best option.

      If you are Silver/Gold, you could do buy one get one free so it would be 135k + £2038 and you’d have a voucher left over for future use.

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