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American Airlines Flagship Suites are launching from London

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Back in January 2024 I wrote about 10 new business class seats to look forward to that year. The list included the likes of Cathay’s Aria Suite, which I have since reviewed here and Japan Airlines’ new A350-1000 flagship, which I reviewed here.

Also on the list was American Airlines, which was due to introduce two new business class seats – one on new Boeing 787-9 deliveries and one on the incoming single aisle A321XLR fleet. It is calling them Flagship Suites.

Unfortunately, as with many other airlines, those plans have been delayed by persistent supply chain problems. American Airlines is finally ready to commit to their rollout and London is getting two of the four initial flights to be upgraded.

American Airlines' new Flagship Suites

This makes a lot of sense, with the transatlantic market playing an important role in AA’s network. There’s a reason that BA’s London to New York flights are the only billion-dollar route in the world. London is a key destination and AA can easily tap into joint venture partner BA’s shorthaul network to offer onward connections.

Here are the first four Flagship Suite routes:

  • Chicago – London Heathrow (AA98/AA91) launches 5th June
  • Philadelphia – London Heathrow (AA728/AA737) launches 6th August
  • Philadelphia – Zurich (AA92/AA93) launches 3rd September
  • Dallas Fort Worth – Brisbane (AA7/AA8) launches 26th October

Services on the London-Chicago route will ramp up very quickly. Within a month, by 6th July, all three of AA’s daily services will feature the new Flagship Suites.

To help you identify Flagship Suite routes, American Airlines is designating these new Boeing 787s as ’78P’ in its booking engine (apparently ‘P’ stands for Premium).

AA has already taken delivery of two new Boeing 787-9s with Flagship Suites, so the official launch on 5th June looks secure. Later routes to Zurich and Brisbane will depend on further deliveries from Boeing, although American Airlines is clearly confident enough to announce services almost six months in advance.

In total, AA is expecting to receive 30 new Boeing 787-9s which will complement its existing fleet of 59 Boeing 787-8s and Boeing 787-9s with the old seat.

American Airlines' new Flagship Suites

Although the introduction of Flagship Suites marks the beginning of the end of its Flagship First cabins, the new subfleet features much larger business and premium economy cabins than previously. It is part of a wider push to increase its business and premium economy seats by 50% by 2030.

In total, these aircraft feature 244 seats with 51 Flagship Suites and 32 premium economy seats. The remainder will be economy. The business class cabin has increased by 70% over the existing Boeing 787-9 configuration.

The new Flagship Suites feature worthwhile if not life-changing upgrades to the existing cabins and are based on the Adient Ascent seat also flown by Qatar Airways and which I reviewed here. I was impressed when I tried this seat with Qatar Airways and I expect AA’s version to be equally comfortable.

AA has gone for a reverse herringbone layout with a grey woven fabric seat and grey surrounds. Wood-effect doors and a marble-effect tray table add some warmth whilst a red literature pocket adds a pop of colour.

Each seat comes with wireless charging and AC sockets as well as, presumably, USB ports. The TV screen is on the smaller side, at 17″, but should hopefully be 4K.

There will also be a ‘business plus’ front row which AA is calling ‘Flagship Preferred’. It remains to be seen what this includes, beyond the extra space afforded by the bulkhead.

Later this year American Airlines will also refurbish its Boeing 777-300ER fleet, eliminating its Flagship First cabin in the process.

Comments (19)

  • Expat in SJC says:

    The UA new Polaris seat – which is also the Ascent seat – looks much nicer in terms of cabin design and seat colors etc. crucially the revised soft product offering looks much better than American especially the Polaris plus offering in the front row seats.

  • NigelthePensioner says:

    Is there a Flagship First lounge at LHR to complete the experience? The old AA lounge was at best, atrocious.

    • Nick says:

      It’s not been good, I agree. To be fair, I haven’t used it recently, but did a lot a couple of years ago and prior to that. It always reminded me of what was on offer in most US AA lounges for decades. However, if you liked ‘beige’ food, stale bagels and pretzels you’d be fine. Maybe someone can update on what it’s like today?

      • Travel Strong says:

        I went a few weeks ago just to see, and it is the same as ever. A tradiational US style lounge with bare minimum offerings.

      • The Original David says:

        Catch up boomers, AA F a la carte is the best food in any of the T3 one world lounges

        • Nick says:

          …and unfortunately it’s probably full of people like you David? 😉

          • Michael C says:

            Bazinga!!

            Previously found AA decent for coffee and mags, but now that
            Cathay has reading material again…..the answer to most things T3-related tends to be Cathay.

    • Tartan Traveller says:

      Better off using the Cathay or Qantas lounges when you’re at T3 imo

    • Mirp says:

      The Flagship First part of the lounge is better with a la carte dining they will bring to you anywhere in lounge. The food can be better than Cathay First a la carte dining. The room is very uninspiring so I look at the windows at the planes.

      • Nick says:

        The T3 AA F lounge is fantastic. Not because of the decor (dated) but the service – some of the staff there recognise regulars and the service from them is incredible. The food is consistently good too.

        CX F has been a victim of its own success and is often horrible now – packed to the rafters, if you can get a dining table the service is rubbish anyway, and just one lout shouting on a phone ruins the whole place for everyone.

        • LittleNick says:

          Have to agree AA F lounge is pretty excellent in terms of food, service and champagne on self pour, apart from the decor which could do with a refurb. AA J lounge though on the other hand is probably worse than Galleries Club lounge imho, poor food/decor etc however is very quiet in the afternoons

  • Mark says:

    Will they be keeping individual air vents as on the current AA long-haul fleet?

    • Rhys says:

      That’s the sort of level of detail they don’t tell you in a press release!

  • David W says:

    I went AA F to Houston earlier this year, on the bizarre swivelling seats. It was an experience. The food (which I didn’t eat any of) looked hilariously bad for F – or even economy – and it came out in sealed plastic bags which you had to extract the meal from yourself. I’d hope they can improve this part of the experience as well as the seats…

  • bibby135 says:

    Anyone know what staff benefits close family get as AA Captain?

    • James C says:

      Their wives/ husbands get upgraded to F if that what was driving the question. Seen this happen on AA including once where the pilot was fawning over his wife in her seat- can’t believe there wasn’t any pre-flight checks he need to complete…

      • bibby135 says:

        Probably left it to the first officer!!
        Thanks. I did mean as a sibling actually, but often the same anyway. Was at Delta and Emirates anyway. Enjoyed numerous trips in F & J on EK A380. Tried the new hyped up suite too on the 777 – not a fan at all. Was hoping to enjoy the same on AA if possible 🙂

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