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South Western Railway rolls out ‘rail-5G’ high speed wi-fi

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As anyone who has ever taken a train will know, wi-fi and mobile reception is notoriously bad across the UK railways. Every time I jump on a train to leave London I spend more time with no connection (or the dreaded ‘Edge’) than I do on useful 4G or 5G.

Ironically, with Starlink and other multi-orbit satellite constellations now rolling out, we experienced faster wi-fi on our recent Qatar Airways flight than I have ever had on a train. Although, to be fair, Starlink is also likely to be faster than your home or office wi-fi.

(It’s not just a UK thing. Just last week Rob was complaining about the poor state of the onboard wi-fi on Eurostar’s services to Paris. Ad guru Rory Sutherland has been arguing for over a decade that, instead of spending £50 billion on HS2, the rail network should have spend £50 million on Starlink-quality wi-fi instead and people would be just as happy.)

South Western Railway rolls out 'rail-5G' high speed wi-fi

So it’s good to see one operator – South Western Railway – do something about it. The irony is that SWR is also the first railway to be ‘properly’ nationalised (ie without having gone bust first) and will be rolling out the first trains with Great British Railways branding this Bank Holiday weekend.

South Western has rolled out what it is calling ‘Rail-5G’ to the busiest 70km of its network. Here is how it works:

“The technology uses trackside poles and antennas, installed along the route and on the trains, to create a bespoke network, accessible to both the trains’ operational systems and customers on board.”

Basically, SWR has created its own, dedicated mobile 5G network that it can use for its onboard wifi services. There are trackside antennas every 400m to 2km with highly directional beams facing the rail line.

Connecting is seamless for the end user – you won’t know the difference between connecting to the Rail-5G wi-fi network or the existing system which runs off the standard mobile network, apart from that it should be much faster and more consistent. This is in contrast to how onboard wifi has worked in the past:

“While most train operators offer their customers onboard Wi-Fi, they typically rely on the wider telecoms network, with the internet speeds limited by the connection to local masts and rationed among hundreds of users.”

South Western Railway rolls out 'rail-5G' high speed wi-fi

The technology is developed by a subsidiary of FirstGroup, which part owns the SWR franchise together with Hong Kong metro’s MTR Group. It is being touted as the “first multi-gigabit internet solution built specifically for the railways.”

South Western says it will mean passengers can access speeds “up to 20 times faster” than conventional on board wi-fi and stream and download large files on the go, just like at home or work. Average 5G speeds in the UK are generally above 100mbps.

The technology was successfully trialled on the Isle of Wight and has now been rolled out on 70km of track between Earlsfield and Basingstoke. Anyone travelling on this commuter line should notice an immediate improvement.

With SWR now taken into public ownership, it will be interesting to see if this technology is rolled out to other lines. Disappointingly, FirstGroup’s plans to roll it out on the entire West Coast Mainline were scrapped last year.

As noted at the beginning of this article, connectivity on the railways can be dire and is currently being leapfrogged by wi-fi onboard aircraft. It’s high time that a decent solution was rolled out more widely in the UK.

Comments (89)

  • David says:

    Will it be as good as the mobile signal on the MTR?

  • Derek says:

    It was announced a couple of weeks ago that ScotRail is trialling Starlink WiFi on some of their routes. Particularly in the northern routes where WiFi coverage is already ‘patchy’

  • Can says:

    1. Why is this featured on HfP? 2. Why is it a big deal? The article mentions it covers 70km stretch, so maybe about 30min of the trip?

    • Rui N. says:

      So that they show again how ignorant they are of UK internet home and office speeds it seems…
      This is not a big deal, dozens and dozens of systems have something similar worldwide. Don’t even understand why they had to test it, they is very commonplace (when the Porto metro opened back in 2002 it had this from scratch on all of its network, including underground portions).

      • Ziggy says:

        Not sure a person who has demonstrated their ignorance of various facts on here more than a few times should really be calling any one else ignorant. Perhaps learn to make your point in a less obnoxious way?

        • Rui N. says:

          Show one example. lmao

          • Ziggy says:

            Well, for starters, there was the time when, 7 months after it ceased to be true, you claimed that it was possible to get Hilton Honors Gold status with a $95 US credit card.

    • David says:

      As a travel nerd, I personally found this quite interesting – particularly since I have been astonished rail (and most of the London Underground) Internet connectivity is so bad.

      Oh and testing is never a bad thing…sure, other countries have had this for a while, but switching a high speed, high throughout connection, isn’t just a cookie cutter solution.

    • BA Flyer IHG Stayer says:

      Featured bedcause Rob decided to feature it!

      No one forced you to read it.

      There are plenty of articles I don’t read because even from the title I know they are of no interest to me.

      • Rob says:

        Just perhaps, after 13 years, we know what interests a ‘London professionals’ audience? Page view are higher than for the VS article.

        • Barrel for Scraping says:

          Shame the article hasn’t corrected the errors then, but I bet an article about Greggs trialling getting rid of the self service sections in high crime areas would get more hits than anything published today

        • Can says:

          I think that tells more about VS than SWR

  • Boon says:

    An off topic question, but wondering if readers of this article might also be train commuters like me and might know the answer.

    I frequently travel Avanti from London Euston to Manchester Piccadilly. Frustrated with the inconsistent signal of Vodafone. It seems like only 50-60% of the journey gets a data signal.

    Does anyone know if the other networks have better coverage for that route? Happy to invest a data only sim for that route, but wanted to get some opinions before trying out different networks.

    • mkcol says:

      Anecdotally I hear frequently that EE has the best coverage.

      • Peter Jackson says:

        I travel weekly on Avanti and I am with EE. if I’m getting a better service than others my sympathies go out to you!

        • Duncan says:

          That’s the rolling stock for you. The old West Coast trains are notoriously bad for connectivity.
          Fewer issues on the East Coast with EE – Streamed the ITV Player for the journey without too many issues the entire journey.

    • SammyJ says:

      I can’t really help with that specifically but I travel fairly often on the east coast mainline from KGX-DON and over the last couple of years found Vodafone & o2 both to be worse than useless. Changed to EE recently (1p mobile) and it seems to be a massive improvement. Still a bit patchy in places but usable for most of the journey. Had to travel St Pancras to Sheffield at the weekend when the mainline was closed and was surprised at how good the EE signal was there. My husband still struggled with his terrible o2 signal and has now been convinced to switch to 1pMobile too.

    • Russell says:

      Try 1p Mobile. They use EE’s network. They are cheap, you can get a month’s worth of SIM for about a tenner, and they are better than Vodafone in about 99% of cases. I don’t travel this particular route but I do Malvern to Paddington frequently and I can get (at best) 3G on Vodafone – I get full 5G on 1p Mobile for the majority of the trip.

    • Londonsteve says:

      You need to distinguish between connecting to on-board wifi or using your own connection to local masts on 4G/5G. If you’re using the latter, and I would be inclined to due to security concerns with open wifi connections, then it’s nothing to do with the rail operator, it’s a direct link between your device and a local mast, no different if you were on foot or travelling in a car. On board wifi is dependent on the operator (or even the train in question and the grade of equipment it’s fitted with). They’re funelling multiple devices connected on their wifi network onto a single data connection and that’s always going to be slow, unless they benefit from massive bandwidth (and a very solid, stable connection) which this trial is going to introduce. However, even if it’s successful and rolled out across the network, I still wouldn’t use online banking or transit sensitive information via an open wifi connection. Despite the quality of military grade encryption, I’m certain the armed forces aren’t allowed to connect to an open wifi connection in a cafe or a train.

  • ukpolak says:

    Struggle to connect to SWR WiFi at Waterloo of all places, presumably too many connections and it saturates.

    Often see folk sticking battery powered white blocks with antennae on train windows, I guess to make their own WiFi arrangements.

  • Paul says:

    If SWR do roll this out it will be the only fast thing on its network Bracknell to Waterloo is a desperate 1 hr and 10 min journey on a good day and just twice per hour. There is no fast train and the distance is just 30 miles. Desperate!

    • David S says:

      And SWR haven’t rolled out the trains for this route which have been parked up for almost 6 years since they were delivered. You couldn’t make it up – 6 years

  • Swiss Jim says:

    ‘Starlink is also likely to be faster than your home or office wi-fi’. Not if like me you already have Starlink at home it isn’t…. Starlink has been a game-changer for me – it’s doing the same elsewhere. It just needs some proper competition – as well as being a delighted customer I do feel a bit of a hostage. Difficult.

    • Xmenlongshot says:

      If you have full fibre, Starlink is slower, more expensive, has higher latency and is more prone to atmospheric interference.

      When compared to BT’s copper network, it is better but meaningfully more expensive

      • Swiss Jim says:

        Full fibre is a bit of an issue if you live in the middle of nowhere like me. Currently on 230 Mbps. Before Starlink it was more like 2….

        • JDB says:

          Courtesy of the Rural Broadband Initiative, we have fibre to the house (we take 400Mbps but could have faster) and we really are in the middle of nowhere. Nearest road is over a mile away, not on mains water or gas etc. Conveniently close to LHR and London though.

          • Andy says:

            If you don’t have full fibre then it’s worth seeing if fixed wireless access broadband, from a mobile company using 5g, is available now or soon in your area. It would be half the speed of starlink, but that might be sufficient for your needs.

          • Jonny says:

            Seems crazy to me the effort/cost to connect rural areas directly whereas for me in central London the best fixed connection is copper ADSL at 10mbps. Luckily 5G and even 4G broadband is excellent (although network and region dependent), but seems to me that someone missed a trick in that it’s not the other way around! Would disagree with Jim that Starlink is a game changer apart from niche situations since as Andy says 5G and 4G data can be very good these days, lower cost, easier setup. Not everywhere will get the 900Mbps+ from 5G I have but several places around the country I’ve travelled to had respectable 4G of 100-250Mbps. I also wonder if/when Starlink gets more saturation if they can keep up with congestion.

          • Swiss Jim says:

            They wouldn’t put the cable 1.5 miles down the unmade track to our house… 🤷

          • JDB says:

            @SwissJim – well they (Gigaclear) did lay the fibre up the 1½ mile track to our gate and then 300m along the drive to our pump house and then on to the house, all at no cost to us!

  • L says:

    “The irony is that SWR is also the first railway to be ‘properly’ nationalised (ie without having gone bust first)”

    Southeastern was taken in house in both 2003 and 2021, and didn’t go bust either time if I recall.

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