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South Western Railway rolls out ‘rail-5G’ high speed wi-fi

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As anyone who has ever taken a train will know, wi-fi and mobile reception is notoriously bad across the UK railways. Every time I jump on a train to leave London I spend more time with no connection (or the dreaded ‘Edge’) than I do on useful 4G or 5G.

Ironically, with Starlink and other multi-orbit satellite constellations now rolling out, we experienced faster wi-fi on our recent Qatar Airways flight than I have ever had on a train. Although, to be fair, Starlink is also likely to be faster than your home or office wi-fi.

(It’s not just a UK thing. Just last week Rob was complaining about the poor state of the onboard wi-fi on Eurostar’s services to Paris. Ad guru Rory Sutherland has been arguing for over a decade that, instead of spending £50 billion on HS2, the rail network should have spend £50 million on Starlink-quality wi-fi instead and people would be just as happy.)

South Western Railway rolls out 'rail-5G' high speed wi-fi

So it’s good to see one operator – South Western Railway – do something about it. The irony is that SWR is also the first railway to be ‘properly’ nationalised (ie without having gone bust first) and will be rolling out the first trains with Great British Railways branding this Bank Holiday weekend.

South Western has rolled out what it is calling ‘Rail-5G’ to the busiest 70km of its network. Here is how it works:

“The technology uses trackside poles and antennas, installed along the route and on the trains, to create a bespoke network, accessible to both the trains’ operational systems and customers on board.”

Basically, SWR has created its own, dedicated mobile 5G network that it can use for its onboard wifi services. There are trackside antennas every 400m to 2km with highly directional beams facing the rail line.

Connecting is seamless for the end user – you won’t know the difference between connecting to the Rail-5G wi-fi network or the existing system which runs off the standard mobile network, apart from that it should be much faster and more consistent. This is in contrast to how onboard wifi has worked in the past:

“While most train operators offer their customers onboard Wi-Fi, they typically rely on the wider telecoms network, with the internet speeds limited by the connection to local masts and rationed among hundreds of users.”

South Western Railway rolls out 'rail-5G' high speed wi-fi

The technology is developed by a subsidiary of FirstGroup, which part owns the SWR franchise together with Hong Kong metro’s MTR Group. It is being touted as the “first multi-gigabit internet solution built specifically for the railways.”

South Western says it will mean passengers can access speeds “up to 20 times faster” than conventional on board wi-fi and stream and download large files on the go, just like at home or work. Average 5G speeds in the UK are generally above 100mbps.

The technology was successfully trialled on the Isle of Wight and has now been rolled out on 70km of track between Earlsfield and Basingstoke. Anyone travelling on this commuter line should notice an immediate improvement.

With SWR now taken into public ownership, it will be interesting to see if this technology is rolled out to other lines. Disappointingly, FirstGroup’s plans to roll it out on the entire West Coast Mainline were scrapped last year.

As noted at the beginning of this article, connectivity on the railways can be dire and is currently being leapfrogged by wi-fi onboard aircraft. It’s high time that a decent solution was rolled out more widely in the UK.

Comments (87)

  • Thywillbedone says:

    Not sure why we have an article gushing about ‘what might be’ …I would be extremely slow to praise ANYTHING rail-related in the UK.

  • Andrew says:

    I haven’t noticed any difference Guildford – Waterloo this week. It’s as bad as always.

    • Simone says:

      You need to connect to the SWR Free Wi-FI and to be on one of the trains fitted with the white&light grey radios on top….

      • Ziggy says:

        Good info, thank you. Are the radios clearly visible and are they on all carriages or just one or two?

  • Lumma says:

    The GSM-r network that the railway uses for communication between drivers and signallers uses 2G technology. It’s more than adequate for what it’s used for (basically voice and sms on a dedicated private network), but apparently it’s becoming harder to find spare parts for an obsolete technology.

    There are plans to update it to 5G, so maybe when that gets launched there’ll be spare capacity to get the railway WiFi upgraded

    • Simone says:

      GSM-R is for the signalling of the train. The announcement here relates to the capacity for passengers wi-fi which uses a dedicated technology based on so called mmWaves. It is 20x times faster than 5G used on other rail lines and with enough capacity to power fleets of new trains on that line too.

  • Liam J says:

    Some LNER trains have starlink too

  • Ken says:

    “Starlink is also likely to be faster than your home or office wi-fi”

    More than two thirds of UK homes now have access to full fibre.

    Full fibre is faster, has lower latency, will always be inherently more reliable than Starlink and is considerably cheaper.

    Starlink is fantastic where full fibre or broadband is not available, but the idea it’s a solution for everyone is laughable.

  • Kieran Fox says:

    Having just travelled on the line from Walton to Waterloo I can confirm it’s no different. Lose signal for most of the journey and when connected it’s slow as anything (Vodafone)

  • Phil says:

    Unfortunately if this is actually up and running it’s not a good sign. Currently on an SWR train and have been trying to load the article to comment. Only loaded once I got to Clapham Junction – after the supposedly upgraded section of track!

    • Simone says:

      You need to connect to the SWR Free wi-fi service on the train. Unfortunately marketers and non-tech guys called the service rail-5G however it has actually nothing to do with 5G, your 5G signals or any mobile operators. So if you don’t sign up to the wi-fi, you won’t see any difference.

      • Barrel for Scraping says:

        Ah so it’s actually WiFi, not 5G? Seems like HfP tried to fill in the gaps from the press release and got it wrong. There’s no mention in the press release saying that your phone connects to this new 5G network automatically

        • abc says:

          The technology they use to provide the internet connectivity of the WiFi is 5G (in the same sense that the technology Qatar Airways uses to provide internet connectivity through their WiFi is Starlink).

          • Barrel for Scraping says:

            But not seamlessly accessible to the user just by letting their phone connect to 5G like the article states.

        • Rhys says:

          Ah. I had just assumed it would also open up better 5G connections directly to your phone to make it simpler. Seems stupid not to.

  • Barrel for Scraping says:

    If it seamlessly uses your phones 5G then it’s not WiFi

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