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Lloyds Bank in talks to buy Curve at a knockdown price – what went wrong?

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Sky News reported yesterday that Lloyds Banking Group is in talks to buy ‘digital wallet’ Curve for around £100 million to £120 million.

This would represent a discount on the £133 million raised during Curve’s Series C round in 2023, and is likely to lead to substantial losses for most investors.

Over £200 million of equity has been invested in the business since it launched.

Lloyds Bank in talks to buy Curve at knockdown valuation - what went wrong?

If you are a relatively new HfP reader (ie post pandemic) you may not have heard of Curve. Head for Points was heavily involved in its launch – I think there were six staff when I first met founder Shachar Bialick in 2016.

The main USP of the company at launch was that it issued you with a Mastercard which automatically recharged your purchases to an American Express card – or any other payment card stored in your electronic Curve wallet.

You could even withdraw cash from an ATM and have it recharged to your American Express card as a purchase!

Unsurprisingly American Express wasn’t keen on this and broke the arrangement within three months of the launch.

After this, Curve – frankly – was without a killer feature. It tried multiple ideas (Curve Rewards, Curve Fronted, Curve Flex – the latter a Klarna-style product) but nothing that would drive mass adoption.

Visa and Mastercard issuers began to turn against it. Curve had low FX fees so people could use a Curve Mastercard abroad and have the charge pop up – with no FX fees – on their usual Visa or Mastercard statement. This didn’t win it many friends.

Because Curve was a debit card during this period, you could also make pseudo-cash transactions which would appear on your linked Visa or Mastercard as a purchase. A lot of issuers didn’t like that either.

28th January 2019

The week of 28th January 2019, when I was travelling and trying to file HfP copy around other commitments, has gone down in HfP lore.

Lloyds Bank in talks to buy Curve at knockdown valuation - what went wrong?

On 28th January 2019, Curve announced a huge relaunch – and American Express was back as a partner! Suddenly, once again, anything you could fund with a debit card could be (re)charged to an Amex card as a purchase. Our relaunch article got 576 comments.

36 hours later, on 30th January, American Express withdrew. This HfP article got 788 comments. To put that in context, our readership in 2019 was only 55% of what we had in 2024. It was a big, big deal. I remember Shachar calling me in whatever hotel I was in that night for a chat.

This was effectively the end of Curve Card getting editorial coverage on HfP. It only reappeared in June 2020 when – in a fluke of luck – it had started to move its payment processing away from Wirecard (yes, the criminal enterprise that was Wirecard) just days before Wirecard was closed down.

In October 2021, Creation Financial Services – issuer of the IHG credit cards – closed down, with no notice, all IHG credit card accounts which had been linked to a Curve Card. It confirmed to us that we were right to stop recommending it.

Whilst it DOES still have some uses in the miles and points community – as the Curve discussion in our forum shows – it got too difficult for us to keep track of which underlying card issuers (Virgin Money, Barclaycard, NatWest etc) were penalising Curve transactions and which weren’t. There was also the risk that another issuer would ‘do a Creation’ and invoke a mass shutdown.

In the end, Curve never found the one killer feature that would drive mass adoption. It was a very, very niche player in a space which rewards – indeed requires – scale.

What does Lloyds Bank want from Curve?

The real question is where Lloyds Banking Group sees even a reported £100-£120 million of value.

Sky News believes that Lloyds is attracted by the idea of creating a smartphone wallet which can be used to bypass Apple Pay fees. Recent EU regulatory changes will force Apple to allow other apps to access the NFC functionality in your iPhone to process contactless payments.

Curve may finally have found a USP – albeit, it seems, after the money ran out. It is also a USP that can only be exploited by a card issuer like Lloyds, because it is the issuers that want to stop payments to Apple. Lloyds Bank customers are unlikely to be happy if they can no longer use their payment cards with Apple Pay and need to open a separate Lloyds app instead.

Lloyds is only likely to want the technology. I think it is unlikely that the Curve Card or even the brand will survive.

I like Curve founder Shachar and I give him credit for sticking with the project for a decade even when it was clear that it was going to struggle to get mass-market traction.

Depending on the liquidation preference the company had to give to raise equity towards the end – it is possible that some investors were guaranteed a 100% return irrespective of the sale price – he could walk away with virtually nothing for 10 years of work.


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Comments (203)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • PGR says:

    Looking forward to the comments here today *opens popcorn*

  • jp-mco says:

    I was happy to pay for Curve Metal for years despite the fact the service sucked because I could generate large amounts of points from tax payments. It all abruptly came to an end when Curve gutted the Fronted limit. There was no more value in it for me. But the service was poor all the way along and never improved.

  • RobB says:

    It’s a shame to see such a low valuation for Curve. Shachar definitely deserves more for his efforts.

    There have definitely been some ups and downs, but I’ve had (and used – daily) a curve card since it’s inception as a Commercial Debit card. While support has been a constant frustration, and integration of third party solutions for support/KYC have always felt a bit half hearted, it’s clear that there’s a really strong tech product underpinning it all.

    Hopefully Lloyds doesn’t *completely* gut things. I can see Lloyds extracting value keeping the multi-card wallet app and potentially even keeping the physical card issuance as a backup, but I’d guess that the fees and limitations will start to ramp up. Hopefully there’s still 2-3 more years of operation before it gets swallowed up completely.

  • Thomas says:

    I’ll miss the GBIT flux capacitor feature 😥. “Where we’re going, we won’t need roads…”

  • Bon says:

    Their customer service is by far the worst I have ever experienced

  • Eric says:

    My Curve card is a convenient payment method for me, and beats many of the alternatives. But I won’t be sad to see it go – they have been digging their own hole for so many years now, and proved so adept at irritating their own customers.

    • Tom says:

      Seconded. I was Curve Metal for several years and probably highly profitable as I used the card a bit but not a lot. When the fronted changes happened I tried to close my account and they made it so damn difficult I wouldn’t touch them again with a barge pole whatever they offered (they could start a ‘take out a £15 a month package and we’ll pay £30 a month into your bank account’ offer and I still wouldn’t deal with them). That is how you kill your company, completely alienate customers who have paid you the best part of £1K in fees because you don’t understand customer behaviour at all.

  • George K says:

    I’m a Curve fan. For me, fronted transactions and even 0% forex are secondary to the convenience of having a card that I can use in ATMs everywhere (UK and worldwide) for anytime cash withdrawals. I haven’t carried a debit card since Curve launched. That’s the bit that I will struggle with if it ever goes away.

    • VinZ says:

      You can do that with Revolut with 0% FX – I never take out cash with Curve abroad.

  • Pat says:

    Why would i use a thrid party wallet when i can just use apple pay?

    • Rob says:

      Because the banks will start forcing you to do so, to stop paying Apple.

      • Alex says:

        I will leave banks which will force me doing that .
        That not going to work for them

        • RussellH says:

          I would love to see an end to people wasting my time in checkout queues while they fiddle around with their so-called smart-phones instead of just tapping a small card.

          But perhaps better if banks just started to charge Apple Pay / Google Pay users what it costs them, plus small handling fee.

          • John says:

            Round here it seems more likely that banks will start charging you to issue a physical card or even stop offering one altogether meaning the only way to spend your money involves having to purchase a device first

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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