Reply To: Cancelled BA flight with no rebooking options offered – what now?

[JenT]

Hoping Lady London and others may pick this up if it appears on the Recent Topics section…

Finally got response for first part of complaint (filed online) – 10000 Avios each with a standard reply. How do I tell BA that I am not happy with this resolution?

Second part is still ongoing which involves the phone calls being listened to, but still waiting on this part…