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Forums Payment cards Other payment cards Revolut – I’m out Reply To: Revolut – I’m out

doug 6 posts

They have a habit of locking accounts for ridiculous reasons at times and then good luck interacting with their in-app-only customer services who can take literally an hour or more to respond to each element of a conversation. I speak through bitter first-hand experience.

An hour is very good compared to other fintech startups

An hour for them to reply to my reply; another hour for them to reply to the next reply; an hour for the reply after that and so on…
The last time I needed to talk to them, the conversation spanned a full day and then some.

i also dislike them, but I rather have quick interactions than sit for 1h listening to music on the phone just to get a reference number to a case that I have to call back to chase.

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