Maximise your Avios, air miles and hotel points

Gary 297 posts

+1 – you’ve reminded me I need to email BA to tell them how great their human staff are when sorting out their utterly dire IT! What’s the best place to send such comments? As a front line emergency services worker for nearly 3 decades I had a LOT of experience of dealing with frustrated people so always try and treat others the way I liked to be treated in my own work.

Google “BA compliments” and link for the form comes up. I filled them out a few times expecting nothing will ever get through due to terrible BA IT. CSA & I recognised each other on USA BAEC line, and I asked you probably never got the message. CSA said actually I did! Was pleasantly surprised.

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