Reply To: Free lounge passes

[George K]

MilesOnPoint wrote:

You don’t get them via email. You sign into the Dragonpass Premier+ app and the free passes show up in the membership tab (under the “dual rewards” heading)

Gah, I don’t have this ‘dual rewards’ heading at all (and I am indeed a dual rewards member). I just see ‘Your entitlements’ which reads ‘Barclaycard Avios Plus’ with Cardholder/Guest free pass showing zero.

I wonder who do I bug about this…