Reply To: Unable to fly due to my daughter’s illness

[SamG]

Firstly I hope they’re doing well now. I had a little one hospitalised and it was quite the stress, let alone before a trip!

Firstly did you cancel more than 24hrs before – are BA willing to refund the miles? Secondly who is your insurer ?

You’ll need to speak to them to see if/ how they’d pay it, some won’t pay on miles at all, some will reimburse a value (if BA aren’t giving you them back) and some will pay for you to travel at a later date (although next Xmas may be pushing it but it isn’t especially unreasonable to only be able to take a long trip at certain times of the year)