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Forums Payment cards American Express Post your American Express Platinum retention offers here! Reply To: Post your American Express Platinum retention offers here!

Kowalski 99 posts

Spoke to Amex on their live chat. Said I was thinking of closing the account and wondered if there was any retention offer available which might make me reconsider. The agent asked if they could remind me of the benefits of the card. I said no thanks, I’m aware of the benefits, please tell me if there is a retention offer available..

They then offered me 35k points which I gladly accepted.

I think you went for the quick ‘ad free’ version!

If you listen to the alleged benefits and then tell them, oh dear, the benefits aren’t half as good as you had thought and you haven’t been able to use them etc. then you might be in the lucky dip (they probably call it an algorithm) for 50k or 75k.

Haha! I’ll try that when I try it for the BAPP, thanks.

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