Reply To: Gold to Platinum upgrade UK when will I be eligible?

[QFFlyer]

ScottyDoo wrote:

lambshank13 wrote:

What time of day did you try upgrading?

I was told by CS that it can only be done during working hours. Indeed, after two unsuccessful attempts to upgrade during the night, it was approved the third time which was early afternoon.

Yes I figured their call center moves depending on the time of day, the first time I called was in the evening but I called yesterday at around 10 and still couldn’t get the upgrade.

Peculiarly I was never able to upgrade my Gold to Plat, but it did let me use the same link to upgrade ARCC to Platinum, and awarded the same 100k offer.

When the Gold was on a separate online login, it wouldn’t work, when I combined them, it wouldn’t let me pick the Gold, so I upgraded the ARCC and cancelled the Gold.