Reply To: BA flight cancellation and rebook c£2k claim rejected – advice please

[yonasl]

Sometimes BA are a little tricky with claims.

For instance if you wrote “I had to rebook so please provide £2,000 compensation” they will rightly claim the flight suffered “unexpected circumstances” and no compensation is due.

If you wrote “please refund the cost of alternative flights” then you may have less trouble.

As people say avoid all detail. “My flight BA123 on mmddyy was cancelled, MMB showed no alternative options so we booked BA456 on mmddyy. Please refund the £x paid for these flights”.