Reply To: BA flight cancellation and rebook c£2k claim rejected – advice please

[ExExpat]

Thank you everyone for your inputs, much appreciated and very helpful. It was indeed the weekend of the Hungarian Grand Prix (which my friend was attending) which undoubtedly was the reason for the cost of rebooking new BA flights being so astronomical. To clarify, all the flights were booked directly with BA via the app. I will advise my friend, as suggested, to submit a new claim for the cost of the Monday flights as a rerouting expense due to the cancellation of the flight the night before, as well as a separate speculative compensation claim due to the pilot being out of hours. Hopefully BA will agree to refund the alternative flight costs for her. I think this is an example of how if you aren’t someone who is clued in to how cancellations and refunds work etc, if you find yourself in this situation you can panic and rebook yourself because you don’t know that the airline is required to re-route you but that you have to give them a chance to do it. I feel very fortunate to have found HfP when I did!