Reply To: Platinum Harvey Nichols credit

[RV]

Sharing what I received from HN today, as might be relevant for many here who have an account with them!

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Dear Customer,

We are writing to inform you that a data breach incident has occurred with your Harvey Nichols Account. Our team has assessed the impact this has had on your personal information, but we are not aware of any misuse of your data.

We want to reassure you that no sensitive information such as financial data or passwords has been exposed and that we have acted swiftly to ensure our systems are fully secure again. However, non-sensitive information, including your name, address, phone number, company name and email address have been accessed (where provided), so we are contacting you to ensure you are aware of how to protect yourself from any potential misuse of your data.

A full Q&A is available on our website at http://www.harveynichols.com which outlines what has happened, the measures taken and advice on how to best protect yourself. Please remain vigilant if you receive any suspicious emails or calls claiming to be from Harvey Nichols.

At Harvey Nichols, we take the protection of your personal data very seriously and we are fully committed to maintaining the confidentiality of the personal data you have entrusted us with. Please be assured that we are taking every step necessary to address the incident and ensure the ongoing security of your data, and the Information Commissioner’s Office (ICO) and the Data Protection Commission in Ireland has been notified.

We are very sorry for the inconvenience and any concerns this may have caused. If you have any further queries, please do not hesitate to contact us at dataenquiries@harveynichols.com.

Yours sincerely
Data Protection Office
Harvey Nichols

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The link to the Q&A is here: https://store-mqq1i1xa2c.mybigcommerce.com/content/yst-media/1293/Harvey-Nichols-Data-Breach-Q&A.pdf?utm_source=beauty&utm_medium=email&utm_content=Databreach_180924&utm_campaign=2&et_rid=261022934