Reply To: Storm Garragh, BA shambles

[Flier33]

JDB wrote:

Flier33 wrote:

Hi @JDB, my partner was re routed to Brussels last night and took the eurostar as she had to be back early today. The original flight is now taking off from Brussels. Would she still be able to request reimbursement for the Eurostar ticket?

It depends a bit on the precise circumstances, but in principle, yes. BA has in recent times been reasonably generous and prompt in paying claims relating to widespread disruption events. Obviously she won’t get a refund for the unused flight, BA will retain that. Keep the claim text brief and to the point!

We’ve done as you suggested, asked for reimbursement only (no compensation) and got them all back. Thanks again.