-
Anyone received the 50% rebate from the promotion which ran a couple of months ago….flew at the start of March but nothing yet.I know it says up to 28 days but wondering if anyone had received yet.
Many thanks
In the same boat.. I flew at the start of the month and came back on the 15th. Nothing been added on the Virgin red app or any email.
I did finally receive my 50% rebate but had to follow-up via a couple of channels including membersupport@virgin.com.
I did finally receive my 50% rebate but had to follow-up via a couple of channels including membersupport@virgin.com.
Still waiting on my rebate. Is this the email address you’ve had success with? I’ve had no joy via the webforms
I got mine at exactly 28 days
I find it annoying that there no way of tracking the promotion on the red app or anywhere else.. I spoke to CS and even emailed them, it was difficult to get a confirmation.
Mostly just bouncing back and forth from Virgin CS team and the Red team.. I took screenshot of the website offer page just in-case things go south.
I did finally receive my 50% rebate but had to follow-up via a couple of channels including membersupport@virgin.com.
Still waiting on my rebate. Is this the email address you’ve had success with? I’ve had no joy via the webforms
I believe so although I did also flag the issue to a CS rep when I was calling to book a flight.
I had to talk to Virgin Red and they did credit me the points manually.
@kai did you remember the contact number?
You can send them a message via the app / website.
surprisingly I received the points after 7 days of landing…
You can send them a message via the app / website.
Will try that, had sent an email to the above but it was undeliverable.
- You must be logged in to reply to this topic.
Popular articles this week:
