5,000 comp Barclaycard Avois text – 6 weeks wait

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8th April 2022 at 06:15
#334301
#334301

tilly c 44 posts

Just been told by Contact at Barclays that customers who got text saying they will receive 5000 in 6 weeks due to issues at the time of release will be visible in people’s barclaycard account in May no sooner

8th April 2022 at 10:37
#334376
#334376

Aston100 1,628 posts

tilly c wrote:

Just been told by Contact at Barclays that customers who got text saying they will receive 5000 in 6 weeks due to issues at the time of release will be visible in people’s barclaycard account in May no sooner

I’d take anything Barclaycard CS say with a pinch of salt.
They seem totally clueless about the card and the t&cs

8th April 2022 at 11:17
#334395
#334395

rum 295 posts

Aston100 wrote:

tilly c wrote:

Just been told by Contact at Barclays that customers who got text saying they will receive 5000 in 6 weeks due to issues at the time of release will be visible in people’s barclaycard account in May no sooner

I’d take anything Barclaycard CS say with a pinch of salt.
They seem totally clueless about the card and the t&cs

Sadly, given my experience with them, I have to agree. They simply aren’t trustworthy and can’t be relied on for anything.

8th April 2022 at 12:15
#334429
#334429

dst87 289 posts

They aren’t being given accurate information (which must exist somewhere) seem horrifically misinformed about their products, and seem to ‘make it up’ when they don’t have information, suggesting some really fundamental training / support management issues.

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