BA website

[MaukSW9]

I have been trying to book reward tickets for a week and cannot get past the ‘waiting screen’ when they search flights.
Neither have I been able to use ‘manage my booking’ in order to cancel an existing booking.

I rang BA to help me with this and the answer was: “I am not trained to do redemption bookings can you call again later?’

Has anyone else noticed the same unresponsive website?

[cats_are_best]

Have you tried clearing cookies, or a different browser?

[kevind]

Yep. I’d say nearly every time I try to book, buy, spend, whatever. Generally just when I want to give BA money their website makes it a bit difficult to do that! Usually a problem at card processing stage, fed up looking at “Just one moment”!! I use my BAPP every time and its on my trusted list as well. Maybe its the browser (Safari). I’ll use Opera next time perhaps.

[NorthernLass]

What’s the travel date for the booking you want to cancel? You can only cancel online for travel up to Sep 30th atm, it’s a pain!

[MaukSW9]

Thanks for all replies. I cleared cookies, which helped.

[VinZ]

Same here. and onbusiness website too… a mess!