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  • 28 posts

    I’ve booked a package holiday with Virgin Holidays from MAN to MIA. The first flight is with BA from MAN to LHR and the connecting flight is with VS from LHR to MIA. There is only one PNR code for the two flights so I’m hoping that my luggage will be checked through to my final destination without having to collect it at Heathrow.
    I’m flying economy on the BA flight and UC on the Virgin flight. Does this mean that I’m restricted to the baggage allowance of the first flight from BA, one case for the economy flight or can I check in two cases without charge because the main flight is in UC and the flights are linked?

    6,424 posts

    @MC your baggage allowance for the first flight will be stated on your e-ticket. BA should check your bags through but as a matter of practice an agent might be awkward about it.

    28 posts

    Thanks, JDB.

    28 posts

    I’ve just flown these flights. When I checked my e-tickets as suggested by JDB, both showed only an economy baggage allowance. I called Virgin and I was informed this is because my original booking was economy for both and I had upgraded the LHR to MIA leg with points. They pointed out that it was an error and that my Virgin ticket should show the baggage allowance for the upgraded cabin. The operator said that Virgin have a reciprocal agreement with BA that they will allow the same baggage allowance as on the other flight because it was a through ticket. They advised if BA did not agree to this as my e-ticket only showed economy that I should pay for the extra suitcase and email Virgin for a reimbursement. At MAN the BA check in staff stated I could only check in one bag for free, as per my ticket. I said that was fine, I’d pay for the additional case and get a reimbursement from Virgin because I’d been told there was an existing agreement between BA and Virgin. The operator had a quick chat with his manager and then let me check in the extra bag for free. Both bags were checked in to the final destination and I received 2 paper boarding passes. When I entered the club lounge at LHR the check in staff didn’t like what she referred to as the ‘flimsy’ paper boarding pass issued by BA and offered to print me a card one instead.

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