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  • shanghaiguizi 40 posts

    Just received the email below. Anybody with a Bangkok airways account might want to change their password.

    Bangkok Airways Public Company Limited has recently detected a cyber-attack by external individuals, resulting in an unauthorized and unlawful access to the company’s information systems. The company promptly took action to shut down abnormal data access channels. The company and our cybersecurity experts have been actively assessing the impact of the attack and consequences.
    According to a preliminary examination, on 8 December 2023, the report revealed a potential unauthorized access to FlyerBonus member data, including names, membership numbers, emails, phone numbers, and addresses. Further investigations are ongoing. However, Bangkok Airways confirms that the incident has not impacted flights or other services provided by the company.
    As a precautionary measure, Bangkok Airways recommends FlyerBonus members to change their passwords and be cautious of any phone or email contact from unfamiliar individuals attempting to obtain personal information. Please be reminded that Bangkok Airways does not have a policy to contact FlyerBonus members for identity verification through any channel. If FlyerBonus members have any concerns or questions, please contact us at email infosecurity@bangkokair.com at all times.
    Bangkok Airways emphasizes its utmost importance on the personal data of our FlyerBonus members and all of our customers. Bangkok Airways sincerely apologizes to our FlyerBonus members for any inconvenience caused by this incident.

    BJ 648 posts

    Yes, not happy at all. Third known hack affecting me this year. Been getting scam calls and card fraud too, cannot help but wonder if hacks are at the root of those too.

    strickers 684 posts

    Is it worth changing the title from hack to data breach? I read it as a possible hack to get a good deal.

    BBbetter 446 posts

    Is it worth changing the title from hack to data breach? I read it as a possible hack to get a good deal.

    I thought the same! 🙈

    Kowalski 99 posts

    Is it worth changing the title from hack to data breach? I read it as a possible hack to get a good deal.

    Same, that’s why I’m here!

    Blair Waldorf Salad 1,049 posts

    I’m not sure why ‘hack’ took on that new meaning that now predominates on listicle websites. Very unhelpful emerging as it did around the time of GDPR’s introduction and greater obligations to inform end users of data breaches. I’d rather the (mis)use of hack in recent years withered away so that it can be clearly understood in future. Much like how I use CFTs (charges, fees and taxes) when referring to the cash element of award flights; TFCs gives the wrong relative weighting.

    BJ 648 posts

    Probably this meaning is yet another Americanism. ISTR it being used in this context on American blogs before being used here.

    strickers 684 posts

    Hacking is the action, data breach is one of the possible consequences. Irrespective of our options of language the title is incorrect.

    shanghaiguizi 40 posts

    Who knew a psa would trigger the pedants so much.

    Hack, according to the Oxford dictionary:
    ​[intransitive, transitive] (computing) to secretly find a way of looking at and/or changing information on somebody else’s computer system without permission
    hack into something He hacked into the bank’s computer.
    hack something They had hacked secret data.

    They had to hack the system in order to access the data. The title is correct according to the Oxford dictionary definition.

    😂

    strickers 684 posts

    I’ll get back in my box then, apologies, I blame the painkillers and not being able to move.

    ChrisBCN 228 posts

    Who knew a psa would trigger the pedants so much.

    I’ll raise you a pedantry and suggest the title should be ‘Bangkok Airways hacked’.

    That has the advantage of both clarifiying the difference vs a listicle style hack, AND clarifies that the hack has already happened.

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