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Forums Payment cards Capital on Tap Beware – not as advertised

Beware – not as advertised

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  • Royback

    I signed up but during the registration the business card was only offering 10,000 points total and a requirement to spend £5000 in the first 3 months……..

    Beware!!!!

    JDB

    Best to check before posting these things. The terms to which you refer are their standard terms. The HfP offer is much better but you must apply through the link – see ad usually above the forums.

    Rob
    HfP Staff

    Honestly, you’re fine. If you used our link then it will go through at 30k.

    For IT reasons it is often hard for companies to change certain bits of text on their websites when someone uses a restricted promotional offer.

    Irrespective …. we have a very good relationship with CoT. I can honestly say that the vast majority of reader queries / issues have been fixed within a couple of hours. This is not Barclaycard / Amex – it’s a modern fin tech with a small team and good technology and we have direct access to the key people.

    Royback

    Their response. Your indication that a single spend on the card secured the 10k is disputed. Shame

    Hi Roy,

    Thank you for your email.

    As mentioned on the Head For Points webpage regarding this offer: “Until 4th February 2023, there is an EXCLUSIVE special offer for Head for Points readers. The standard bonus of 10,000 points is increased to 30,000 points if you can spend £20,000 within three months. You still receive 10,000 points if you can’t achieve this.”

    I can understand if the wording wasn’t as clear as it should have been. This is offering an increase on the points accumulated within the first three months of spending.

    The email that you have received is an automated email in regards to the offers that we supply with the basic Business Rewards scheme – you however, have a promotional code which offers the above-mentioned bonus points.

    I hope this has cleared things up for you. If you have any other questions, don’t hesitate to contact us.

    Royback

    Will it be possible for someone to clarify the exact position. I now have the card and I’m reluctant to use it or sign up for that loyalty program not knowing which is the correct position. Thank you.

    Skywalker

    Will it be possible for someone to clarify the exact position. I now have the card and I’m reluctant to use it or sign up for that loyalty program not knowing which is the correct position. Thank you.

    Both Rob and CoT have clarified. Provided that you used Rob’s link to apply, it will be fine.

    This website outlines the card conditions very plainly.

    Rob
    HfP Staff

    Don’t sweat it. If you used our link, we’ll ensure any issues are dealt with. We are well paid on this one 🙂

    Royback

    Thanks I await my cards. Hopefully theyvwill honour your agreement.

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