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Forums Payment cards Barclaycard Avios Mastercard Can anyone advise how to view Avios earned on the Barclaycard app?

Can anyone advise how to view Avios earned on the Barclaycard app?

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  • MB1

    I think the title covers my question, but to be clear I have a new Barclaycard and have been spending on it. I don’t have any Barclays bank accounts, so when I went to register for the Barclaycard app I had to order a card reader. This has arrived and I am in the app, and have paid my first statement balance (which was just the £20 monthly charge). My other expenditure will be on next months statement. I cannot see anywhere that shows Avios accrued – will this simply be on next months’ statement, or I am missing something? Thank you!

    Aston100

    I don’t have any other Barclays accounts, cards or services.
    I did not need a card reader / pinsentry.

    The android app is a bit poor.
    There is an area for avios within the app, but currently it isn’t showing any earnt Avios. Presumably will populate at the end of this monthly period.
    However, on that same screen is a spend tracker for both the welcome bonus and the upgrade voucher, both of which show the amount spent thus far (not pending).

    • This reply was modified 52 years, 7 months ago by .
    MB1

    Thanks. I have an iPhone but don’t see an Avios section in the app. I also don’t have a spend tracker. I have now added the Barclays app as well as the Barclaycard app but the (lack of) information / presentation is identical.

    Aston100

    Thanks. I have an iPhone but don’t see an Avios section in the app. I also don’t have a spend tracker. I have now added the Barclays app as well as the Barclaycard app but the (lack of) information / presentation is identical.

    IIRC I had to link my BAEC through the barclaycard app.

    It is such a poor app.
    I’m sure there were error messages and things/sections appearing over a period of 2 or 3 days.
    Just this morning I’ve found a chat button which wasn’t there the past 5 or 6 days.

    Perhaps the avios section will appear by itself soon?

    • This reply was modified 52 years, 7 months ago by .
    NunoBettencourtsPinky

    I’m using the Barclays Android app for my Premier Current account:

    At the bottom, tap “Products”, then tap “Collect Avios” (with the BA logo above it)
    Then tap “View Your Avios”. I get shown my total BA Avios balance (presumably scraped from my BA account); and from there tap “See your activity” to see activity related to your Barclays account.

    Or:
    From the homepage, there’s a “Quick Links” section.
    Tap “Your Rewards” and scroll down to “Barclays Avios Rewards/View your Avios”

    • This reply was modified 52 years, 7 months ago by .
    NunoBettencourtsPinky

    Question – can you manage your Premier account and Avios Barclaycard in the same main Barclays app?

    MB1

    Thanks again – I don’t have a ‘Products’ option or a ‘Chat’ function but will give it a week or two to see if these appear at a later date. This whole Barclaycard process seems very clunky and unhelpful – quite off-putting actually, especially when paying £20 a month. I may have to bin this shortly I fear. I guess it helps us to appreciate the Amex app and functionality!

    NunoBettencourtsPinky

    Thanks again – I don’t have a ‘Products’ option or a ‘Chat’ function but will give it a week or two to see if these appear at a later date. This whole Barclaycard process seems very clunky and unhelpful – quite off-putting actually, especially when paying £20 a month. I may have to bin this shortly I fear. I guess it helps us to appreciate the Amex app and functionality!

    Just to clarify, I’m using the Barclays app, not the Barclaycard app – which may of course be different!

    MB1

    I’ve loaded both and they are identical.

    Aston100

    I may have to bin this shortly I fear. I guess it helps us to appreciate the Amex app and functionality!

    This; exactly this.

    rich

    Using the Barclaycard App on an iPhone the link is a third of the way down the transactions page and so is only two clicks from the front page.

    MB1

    Thanks – unfortunately it is not there for me. Called yesterday and got through after a 25 minute wait. They admitted that they are inundated with calls due to functionality issues and told me to wait a couple of weeks to see if it appears! I have previously banked with Barclays and considered them to have a good website (it was probably pre-app) but this is horrific. Would be irritating if it was a free card, but to be paying £20 a month to be f****d around is unacceptable.

    AdamM

    I have an iPhone and the avios area and tracking works. I don’t have another account with them, so i used the Barclay card app. iPhone and iPad.
    Tbh their whole customer service and lack of knowledge is shocking. It’s like someone decided last week to add a new card to their range and no one else has done any work to get everything set up. I agree a free card would be a upsetting but the paid card is wow how do they have the nerve to actually do this….

    I still can’t use mine on curve and it doesn’t work online with retailers like Tesco / Argos and Sainsburys. (Worked on Airbnb though…lol)

    MB1

    Also no Chat function on my app and website says that Chat is unavailable due to the number of customers using it. It is incredibly poor.

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