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Forums Payment cards Other payment cards Curve changes from November 10th

  • JerrySignfield 101 posts

    Monthly reset for me today

    Anyone have experience with HMRC / NS&I / 9999 Transactions and Barclaycard? In the last couple months?

    They use HMRC and NS&I as examples of fronted usage so I wouldn’t expect any issues

    duke 41 posts

    What savings account is this one “9999 Transactions”?

    rob-london 20 posts

    I have made many chip and pin transactions in last few days but my issue still persists.

    I had the same issue. Curve support helped (for a change). For me it was down to the underlying card (Barclays) needing to do a chip and pin transaction on it. Went to the local supermarket, bought a can of coke, paid with chip and pin, and then some nuts with contactless, then my Curve worked again. Give this a go too.

    rob-london 20 posts

    I’m done! After being a paid subscriber (and investor) for many years, I’ve cancelled my subscription and moved to the free tier. The metal tier with just £3k/month fronted, no insurance (the hire car cover was a stand out feature) and other new limitations is not worth it for me anymore. A real pity. Will keep an eye on them in case they improve things. Was good while it lasted.

    roger 232 posts

    I have made many chip and pin transactions in last few days but my issue still persists.

    I had the same issue. Curve support helped (for a change). For me it was down to the underlying card (Barclays) needing to do a chip and pin transaction on it. Went to the local supermarket, bought a can of coke, paid with chip and pin, and then some nuts with contactless, then my Curve worked again. Give this a go too.

    Have done same (multiple chip and pin and contactless transactions however no joy with fronted payment.

    Jon 265 posts

    Just to add: I was able to make a fairly large non-fronted but still contactless/online transaction earlier, using the same underlying card. So the issue is presumably either with fronted or with the merchant (NS&I), and nothing to do with contactless or chip and pin, or the amount being spent.

    rams 223 posts

    Yep it’s nonsense from curve. They advertise to pay off HMRC or NS&I but when it doesn’t work they don’t fix it quickly. Unreal theres a paid add from them today on HFP haha

    Rui N. 828 posts

    My Curve gives that error for all online transactions – don’t have Metal anymore, so the issue isn’t only for Fronted.

    roger 232 posts

    It seems it is wider issue affecting all 3D Secure payments.

    This is extract from an email when I sent a complaint to CEO

    “ we are aware of customers experiencing difficulties making financial services payments to merchants such as HMRC through their online payment portal.”

    TGLoyalty 494 posts

    Monthly reset for me today

    Anyone have experience with HMRC / NS&I / 9999 Transactions and Barclaycard? In the last couple months?

    Dunno about NS&I, but I regularly use Bcard for HMRC, no problems – as recently as this week

    In general Bcard is the most widely accepted of the funding sources – it’s also one of the few that I’ve never had any problems doing cash withdrawal (albeit the only thing I use cash for is to pay my cleaner, so not a lot)

    Thanks If I could like I would rather than a new post but yep worked fine.

    Monthly reset for me today

    Anyone have experience with HMRC / NS&I / 9999 Transactions and Barclaycard? In the last couple months?

    They use HMRC and NS&I as examples of fronted usage so I wouldn’t expect any issues

    It’s not curve that the issue … it’s the underlying card

    BBbetter 625 posts

    I have made many chip and pin transactions in last few days but my issue still persists.

    I had the same issue. Curve support helped (for a change). For me it was down to the underlying card (Barclays) needing to do a chip and pin transaction on it. Went to the local supermarket, bought a can of coke, paid with chip and pin, and then some nuts with contactless, then my Curve worked again. Give this a go too.

    Same for me when I added Barclaycard. Didn’t work until I did a chip and pin payment. Never had that issue with other underlying cards.

    Rui N. 828 posts

    It’s not curve that the issue … it’s the underlying card

    My cards all work fine everywhere. The issue is Curve.
    Kind of absurd to think that suddenly 3 of my cards went rogue and Curve is the one that is fine.

    roger 232 posts

    I have made many chip and pin transactions in last few days but my issue still persists.

    I had the same issue. Curve support helped (for a change). For me it was down to the underlying card (Barclays) needing to do a chip and pin transaction on it. Went to the local supermarket, bought a can of coke, paid with chip and pin, and then some nuts with contactless, then my Curve worked again. Give this a go too.

    Same for me when I added Barclaycard. Didn’t work until I did a chip and pin payment. Never had that issue with other underlying cards.

    This chip and pin txn was done on underlying Barclaycard or CURVE?

    Jon 265 posts

    It seems it is wider issue affecting all 3D Secure payments.

    This is extract from an email when I sent a complaint to CEO

    “ we are aware of customers experiencing difficulties making financial services payments to merchants such as HMRC through their online payment portal.”

    Did they also say anything about what they’re doing about it? 😉

    roger 232 posts

    It seems it is wider issue affecting all 3D Secure payments.

    This is extract from an email when I sent a complaint to CEO

    “ we are aware of customers experiencing difficulties making financial services payments to merchants such as HMRC through their online payment portal.”

    Did they also say anything about what they’re doing about it? 😉

    Well they are looking into it but as a goodwill gesture I am offered 500 reward points (£5) for this trouble.
    The fact that the payment is becoming due soon on my Amex and later for HMRC, while 30 days rolling limit is also imposed and then they have such 3D secure shenanigans!

    gobber 5 posts

    Monthly reset for me today

    Anyone have experience with HMRC / NS&I / 9999 Transactions and Barclaycard? In the last couple months?

    Dunno about NS&I, but I regularly use Bcard for HMRC, no problems – as recently as this week

    In general Bcard is the most widely accepted of the funding sources – it’s also one of the few that I’ve never had any problems doing cash withdrawal (albeit the only thing I use cash for is to pay my cleaner, so not a lot)

    Thanks If I could like I would rather than a new post but yep worked fine.

    Monthly reset for me today

    Anyone have experience with HMRC / NS&I / 9999 Transactions and Barclaycard? In the last couple months?

    They use HMRC and NS&I as examples of fronted usage so I wouldn’t expect any issues

    It’s not curve that the issue … it’s the underlying card

    It’s definitely Curve, this has happened at least once before me. Hopefully they are on it as my card is not working for any online transactions that require 3DS currently.

    roger 232 posts

    Mine is not working even with an underlying NatWest debit card or MBNA and virgin credit card.
    So as far as I can see it is card wise issue for me,i.e. Curve Metal.

    chiraagnt 13 posts

    Very unclear from the post today – but does anyone still use Curve to pay off Amex bills with an underlying card which works? Virgin has stopped working for this purpose and treats it like a cash advance, but I’ve heard Barclays Avios credit cards still work for this.. thanks!

    Curve even advertise this as a perk of fronted but not sure that it actually works for many underlying cards anymore..

    BBbetter 625 posts

    I have made many chip and pin transactions in last few days but my issue still persists.

    I had the same issue. Curve support helped (for a change). For me it was down to the underlying card (Barclays) needing to do a chip and pin transaction on it. Went to the local supermarket, bought a can of coke, paid with chip and pin, and then some nuts with contactless, then my Curve worked again. Give this a go too.

    Same for me when I added Barclaycard. Didn’t work until I did a chip and pin payment. Never had that issue with other underlying cards.

    This chip and pin txn was done on underlying Barclaycard or CURVE?

    underlying Barclaycard

    gobber 5 posts

    The issues seem to be now fixed, I just got my 3DS pop up as normal and my payment on HMRC has gone through.

    Rui N. 828 posts

    Can confirm, also worked for me. Thanks a lot.

    roger 232 posts

    Yes. Resolved for me too.
    Just Amex say payment not gone through while curve says it has.
    Had similar experience before, hopefully it will show up in Amex account in few days time.

    rams 223 posts

    Interesting. One brother’s card works, but my other brother’s did not and same issue though the 3DS came.

    Jon 265 posts

    +1, resolved here too. Nice of Curve to let us know. Oh wait… 😂

    roger 232 posts

    With CurveAI in future, the APP itself will tell you when your 30 days are up and how much fronted allowance is left on your account!

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