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Hello,
I recently booked a BAH as follows:
Flight 1: LHR – Stop 1 with BA on Day 1
Flight 2: Stop 1 to Stop 2 with another OW airline on Day 1 (~8hrs later)
.. return flights not relevant …This was booked using the BAH custom holiday maker and as you can see I did NOT book LHR – Stop 2 with a stop over on stop 1.
Instead, I booked 2 flights on the same day: 1st one LHR – Stop 1, second Stop 1 – Stop 2
With 8hrs between flights I am pretty certain we can make the change, but what would happen if the first flight is delayed or cancelled? Would BA say these are 2 separate flights and I simply missed the second one and should have planned for a larger buffer? Or will they try to get me to my final destination as this is part of a package?
Also, I don’t really mind grabbing the luggage and checking it again (I have to distract myself for those 8hrs). But how does interlinking works in this cases ?
This got me thinking, if BAH allows you to do very short stops between flights on their own custom holiday makers, what are your rights?
This may look like a one way but it is 2 separate flights and I have no idea what protections one would have under normal UK261/BA T&C or BAH t&C/package holiday regulation. Any ideas from the group?
Do you have one or more ticket numbers per passenger on the booking?
I’m pretty sure the BAH custom tool maintains the minimum connection times, so if it lets you book something then the usual rebooking terms apply in the case of a missed connection. In your scenario you are still travelling LHR – xxx as a single journey.
In April I did a BAH custom trip LHR – JFK – LAX – HNL and return. After AA almost inevitably changed the times of all four of their flights BA quite happily rebooked the transatlantic legs as necessary (and I ended up coming back via DFW!).
I’m pretty sure the BAH custom tool maintains the minimum connection times, so if it lets you book something then the usual rebooking terms apply in the case of a missed connection. In your scenario you are still travelling LHR – xxx as a single journey.
In April I did a BAH custom trip LHR – JFK – LAX – HNL and return. After AA almost inevitably changed the times of all four of their flights BA quite happily rebooked the transatlantic legs as necessary (and I ended up coming back via DFW!).
Hi; did you create the trip as:
– LHR-JFK on day 1
– JFK-LAX on Day 1
– LAX-HNL on Day 1
(or maybe JFK-HNL on day 1 with a LAX stop over) .. ?Meaning it looks like 3 distinct one legs with just a few hours or so between them?
In your case it seems like even if you sort of booked 3 separate flights BAH “understood” you were flying LHR to HNL and kept the itinerary whole when some of the legs changed. (which is good .. unless your actual plan was somehow to visit JFK/LAX for a few hours haha)
If all sectors are on one ticket number, then UK261 applies.
Package travel regulations also apply.
Atol protection also applies.I’m pretty sure but not 100% that anything booked under 24hrs is considered a stopover, they’re going to tag your bag to your final destination, rebook you there if you misconnect etc anyway
Why did you book it like this out of interest? I’ve definately seen stories where someone built in X hours at the intermediate point and there was disruption so the airline just looked for a way to send to the final destination skipping the stop point altogether
BA IT often necessitates inputting individual legs separately in a custom trip booking. All flights on a BAH should have the same ticket number though. I had a similar booking LYS-LHR-MAN last year – the LYS flight was cancelled and BAH re-routed me automatically LYS-CDG-MAN on AF.
*Moreover – if you select each leg separately you often get more options so I tend to do this anyway.
So, following some comments I put the booking ref. on Royal Air Maroc and then it shows:
Flight 1: LHR – Stop 2
LHR – Stop 1
9hrs wait
Stop 1- Stop 2Flight 2: Stop 2 – LHR
Stop 2 – Stop 1
17hrs wait
Stop 1 – LHRSo, on BAH custom trip I had 4 individual flights. But then BA produces an itinerary with technically 2 flights with a layover each.
(This makes me think I could have reduced that first layover, but it is ok … would rather spend time on the lounge than miss my whole first day of holiday because delays making me miss the second leg)
Your UK261 rights are without prejudice to your package holiday rights and vv.
As above , one ticket number isn’t what creates a connecting flight for the purposes of 261. It could do, but certainly doesn’t follow automatically.
BAH shouldn’t create an itinerary that doesn’t meet MCT but equally booking two consecutive flights inside 24 hours doesn’t make them connecting ones any more than having a no stopover fare basis. That would be determined at check-in for you and your bags.
So, on BAH custom trip I had 4 individual flights. But then BA produces an itinerary with technically 2 flights with a layover each.
That is what I would expect. They aren’t individual flights as such, but a set of flights making up an outbound journey and another other set making up the return.
I think it needs a 24 hour gap to become a ‘separate’ journey.
What’s important is if you have more than one ticket number for each passenger on the e-ticket receipt that should’ve been on an e-mail from BAH.
….one ticket number isn’t what creates a connecting flight for the purposes of 261. It could do, but certainly doesn’t follow automatically…
Does “connecting flight” then depend on how the separate airlines interline at the connecting point?
Or are you thinking of some IATA ticketing rules?….one ticket number isn’t what creates a connecting flight for the purposes of 261. It could do, but certainly doesn’t follow automatically…
Does “connecting flight” then depend on how the separate airlines interline at the connecting point?
Or are you thinking of some IATA ticketing rules?Potentially, yes. For a journey to consist of connecting flight(s) to your final destination it needs to be checked in as (or at least be capable of being) checked in as one journey.
One (conjunction) ticket can consist of up to eight sectors and might or might not contain any connecting flights.
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