How can I use 2 Barclays Upgrade Vouchers?

[sonny]

Hey all,
I’m trying to book a return club Europe flight for 2.

I select “Book & Upgrade”, and select my flights.
then I get a pop-up which asks me to select which vouchers to use I can only select one (I have two available) – then after continuing I get an error of:

You don’t have enough BA Barclays Cabin Upgrade Vouchers for the number of passengers selected for a return journey.

Should I be booking the tickets separately? If so, am I able to use these upgrade vouchers for someone other than myself?

Thanks!

[NigelHamilton]

You can definitely book this together, I did so for Sicily later this year. Can’t remember the exact process but think you choose ‘book a flight with avios’ and then just tick the two vouchers

[zio]

Well this is a turn-up…though not immediately much use for the OP.

Maybe I have missed it, but I don’t think we have had any previous reports of successfully being able to select/use 2 vouchers at once, even if two check-boxes appear in the pop-up.

Now having 2 vouchers in my account and being reminded by this question, I have just done some dummy bookings (via the web-site on a desk-top, using Edge).

I have been able to select 2 vouchers to upgrade 2 return flights.
I have been able to select 2 vouchers to upgrade 4 single flights.

I have not been able to select 2 vouchers if trying to upgrade 2 outbound legs (with the hope of adding a return which is currently more than 355 days out). Remember, most (all?) reports have been that you won’t be allowed to use a voucher to later upgrade return flights from outside the UK if you have only used one voucher on two outbound flights. i.e. you have to book separately one voucher/person in this situation.

@sonny you are doing it right going via “Book & Upgrade” rather than the “Book with Avios” tab. Before today I would have said book separately, but given my dummy bookings I suggest using a different device/browser. And keeping your fingers crossed.

[NigelHamilton]

@zio surprised by your reply I went to check my booking, and I’ve definitely used the two vouchers in the same booking (it doesn’t say anything about voucher in the confirmation, but it’s 2 people Club Europe to Catania, 55,000 avios +£2). It was also booked on Christmas Day so can’t have been over the phone, even with my failing memory!!

Safari on a Mac, and I don’t remember any issues booking it at all (I’m neither a technophobe nor a techno wizz!)

[zio]

Well, my mistake, there has been a very recent account of being able to use 2 vouchers at once https://www.headforpoints.com/forums/topic/using-two-barclays-upgrade-vouchers/ though it came with a simultaneous fail on another account. BA IT.

[PB2]

I’ve two Barclays vouchers to use too and checked the terms which indeed allow two to be used at once. But on a recent attempted booking for 2 adults return, I got the same message saying I don’t have enough vouchers? Repeating the search, I could then only tick one voucher not two.

[stevenhp1987]

Must be a change in the UI.

We’ve had 2 bookings booked with 2x Barclaycard Upgrade vouchers at the same time. Both booked online.

Maybe try calling them saying the website is erroring and you’d like to book using 2 Barclaycard Upgrade vouchers?

[sonny]

So i kept trying, I did notice that if I removed the disabled attribute in the HTML of the site I could then select both vouchers and progress. I’ve not gone through to purchasing the flights as I was just tinkering but will report back when I do!