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Forums Hotel loyalty schemes IHG One Rewards IHG Status Soft Landing?

  • iEimis 75 posts

    Hi all, just noticed my IHG Status has updated from Platinum Elite to Gold Elite, however, I didn’t think IHG had soft landing. I initially qualified for Platinum on a status match which was good until end of 2023. I had enough stays accumulated to drop to Silver but definitely not Gold. Pleasantly surprised I suppose.

    JPJOULE 15 posts

    This may have a relevance as well. Has IHG changed what counts as qualifying nights. I have Diamond Status achieved mostly with stays at HIEs and HI mostly in UK. So far in 2024 I have stayed at a HIE paying and a HI using points. This is recorded as 1 Qualifying Night but as 2 Nights in the Milestone Rewards section. ie the Reward night doesnt add to the Elite status – I noticed a change how things were recorded in the last weeks of 2023. Have I missed a change?

    I used the old Creation Paid Card in the past to gain useful points – without this now – I doubt if I can achieve Diamond in the future. Your thoughts would be welcomed.

    John 1,041 posts

    So far in 2024 I have stayed at a HIE paying and a HI using points. This is recorded as 1 Qualifying Night but as 2 Nights in the Milestone Rewards section. ie the Reward night doesnt add to the Elite status – I noticed a change how things were recorded in the last weeks of 2023.

    Interesting. I have stayed 3 nights on points and 0 qualifying nights but 3 milestone nights.

    Am diamond this year and aiming to get a lounge pass for 2 years by staying 40th night between Oct and Dec. Will be mostly redeeming.

    Will be weird to have a lounge pass if my status is MEMBER

    stevenhp1987 337 posts

    I think it’s a bug in their UI.

    I’ve stayed 1 reward night and 1 paid stay thus far this year.

    On one page (main account) it shows 2 nights as qualifying towards status. On another page (Earning Summary) it only shows 1.

    The T&C still show that reward nights count towards qualifying stays: “Reward Nights consumed by Members count as Qualifying Nights towards Elite membership qualification.” – https://www.ihg.com/content/gb/en/customer-care/member-tc point 24.

    alastairtravel 22 posts

    Looks like a general thing I have just soft landed from Diamond to Platinum – stayed 20 paid nights last year

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