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OP, so if you had no other means of payment, what would have happened then?
Good question – although as I had somewhere I needed to be (and the tickets for that cost significantly more than I should have saved using the Amex credit), I wasn’t really willing to hang around to insist on speaking to a manager or any other arguing.
As it happens, something else has now come up where I will be able to use the credit before the end of the year, so I won’t faff around with trying to get the Savoy to refund on one card and recharge it to the Amex Platinum. Having said that, both the food and service fell below what I would have expected at the Savoy Grill, so a return visit seems pretty unlikely!
I think we should arrange a HfP meet-up at the Savoy Grill, armed with Amex cards.
😈
Do you get a ‘You have just used your offer’ type email with the dining credit, like you usually get with other offers??
And as far as I can see, it is off the whole bill – ie no differentiation between food and drink, or service charge etc?
Morning – has anyone been to the Colonel Louise in Belgium?
If so, is it any good?
If you went as part of the offer, did the credit post quickly?
The reviews seem okayish as restaurants go – just looking to use up the rest of my Amex overseas DC
Do you get a ‘You have just used your offer’ type email with the dining credit, like you usually get with other offers??
And as far as I can see, it is off the whole bill – ie no differentiation between food and drink, or service charge etc?
I never got any emails but the credits all came no problem. Recently used the uk one and dining abroad one. No differentiation of service charge etc… Both credited 2-4 days. 👏🏽
Both Madrid restaurants credited within a couple of days, Bibo and Patio de Leones. I’d say the experience was better at the latter of the two.
@Marshy11
Cobham Ivy really lovely. Used to be our fav Italian in the area. Setting v pretty too. Will do one more there, and one at Guildford. Then again in Jan/March. Might buy a gift card tho in Jan, as will be going to Asia late jan, and not much time to go out eating. Lunch, set menu, is good value at the IVY.Hi All. I’m visiting NY and Boston in January. Do you think I could buy some e-gift cards now to use over there? Will they count since I’m buying it electronically using my billing address?
Just been to The Duchess in Amsterdam. OK quality for Amsterdam but they would not survive a week in London with those prices/quality
Do we think there is a date from towards the end of December where the credit of 2023 maybe used instead of the 2022?
Thanks
Do we think there is a date from towards the end of December where the credit of 2023 maybe used instead of the 2022?
Thanks
No, from the Ts and Cs:
“The first benefit period ends on 31 December 2022. The next benefit periods will run annually from 1
January 2023 to 31 December 2023 inclusive, and 1 January 2024 to 31 December 2024 inclusive.
Unused annual benefits cannot be carried over.”Hi
Does anyone know if buying the Ivy restaurant gift vouchers online go via the Ivy system or 3d party facilitators? I know the T&Cs state it excludes gift cards etc but not sure if it was actually checked. TIA
I never got any emails but the credits all came no problem. Recently used the uk one and dining abroad one. No differentiation of service charge etc… Both credited 2-4 days. 👏🏽
Thanks – to close the loop, we dined at the Ivy in York on Tuesday, full £150 credited to the card on Friday.
Successfully redeemed the abroad dining credit at Gaijin in Helsinki last week. Food and cocktails were excellent.
Credit posted a couple of days later to the statement, along with an app notification to my phone.
Use it or lose it…
Just been to The Duchess in Amsterdam. OK quality for Amsterdam but they would not survive a week in London with those prices/quality
Agreed – we used a large chunk of our two credits there in the summer. Definitely wouldn’t repeat.
Just been to Fish Cheeks in New York. We didn’t use the credit here but we found the place because of the dining offer. Lunch was excellent, the crab curry was incredibly spicy but tasted amazing. I’d 100% recommend it if you’re in NY even if you don’t use the dining credit here.
Just been to Fish Cheeks in New York. We didn’t use the credit here but we found the place because of the dining offer. Lunch was excellent, the crab curry was incredibly spicy but tasted amazing. I’d 100% recommend it if you’re in NY even if you don’t use the dining credit here.
Hi Chas, Do you recall how long the credits took?
Hi Chas, Do you recall how long the credits took?
We ate at The Duchess on 20 Aug, and the credit appeared on 24 August. By contrast we spent the remainder of the credit from our two cards over the road at Mr Porter on 21 Aug, but that credit didn’t appear until 29 Aug.
Hi Chas, Do you recall how long the credits took?
We ate at The Duchess on 20 Aug, and the credit appeared on 24 August. By contrast we spent the remainder of the credit from our two cards over the road at Mr Porter on 21 Aug, but that credit didn’t appear until 29 Aug.
thank you. We used two separate cards so expecting back £300. hopefully, appears soon!
I am glad to say that Japan is back on the list today 🙂
Thanks! Was hoping it would come back before my January trip.
It’s also still “pocket concierge” rather than individual restaurants, so still includes 800+ restaurants all over Japan.
Does anyone know if a restaurant can be booked and charged in advance using pocket concierge? If so, I could potentially use this year’s £150 credit, as well as next year’s credit. The FAQs seem to imply that your booking in charged in advance when confirmed.
When you book through Pocket Concierge, you will get charged after a few days.
I booked two restaurants and was charged and subsequently credited fairly promptly.
Can’t recommend Ginza Iwa enough for a 12 course Omakase!
Morning – has anyone been to the Colonel Louise in Belgium?
If so, is it any good?
If you went as part of the offer, did the credit post quickly?
The reviews seem okayish as restaurants go – just looking to use up the rest of my Amex overseas DC
Hi just spotted your question as I was browsing. Yes I went to Colonel Louise with a friend specifically to use the the global dining credit. Food (and wine) were good and credit (minus the foreign exchange fee levied by Amex) appeared a few days after the visit.
I am glad to say that Japan is back on the list today 🙂
Thanks! Was hoping it would come back before my January trip.
It’s also still “pocket concierge” rather than individual restaurants, so still includes 800+ restaurants all over Japan.
Does anyone know if a restaurant can be booked and charged in advance using pocket concierge? If so, I could potentially use this year’s £150 credit, as well as next year’s credit. The FAQs seem to imply that your booking in charged in advance when confirmed.
When you book through Pocket Concierge, you will get charged after a few days.
I booked two restaurants and was charged and subsequently credited fairly promptly.
Can’t recommend Ginza Iwa enough for a 12 course Omakase!
Just to confirm two lots of £150 appeared today. Diedn on 17th and credit on 23rd.
Are any of the Brussels restaurants under this offer good for casual dinner? Or maybe just sharing platters and drinks?
So far they look quite pristine-white-tableclothUtterly bizarre experience at the Savoy Grill yesterday. When I came to settle the bill, I was told they couldn’t accept the Amex Platinum as the waitress was aware of ‘some sort of scam’ where people are trying to use it to get a free meal.
I asked to speak with a manager, but nobody was available (there seemed to be a very rowdy and drunken group at one table with a number of staff intervening, and some sort of an issue going on at reception), and unfortunately I couldn’t wait for however long it might take (an early curtain at the opera).
I ended up paying on another Amex, but feel pretty miffed – using the dining credit was a large part of why I had booked.
To add insult to injury, while most of the meal was very good, the main (Beef Wellington) was pretty bad – a beautiful piece of beef, marred by soggy, doughy, pastry, and a duxelles with the texture of leather and a strong smell of the truffle ‘flavour’ used in cheap truffle oil!Wow! Good to know.
I’ve actually got The Savoy Grill booked for Saturday night in a couple of weeks time. You’re convincing me to try somewhere else! I was already in two minds about going, as I’m not sure how child friendly it would be.
Any alternatives you would recommend in London that I could take my wife & 9 year old? (they’re both coeliacs, so that has to be factored into the menu!)
We’re staying in Covent Gdn/Soho/Tottenham Court area.Also – was in Amsterdam at the start of this week and visited Mr Porter. Beautiful meal, though I felt it was expensive for what we had. Dining credit is yet to be applied or acknowledged.
Was in Vancouver last week, and went to Annalena (which incidentally just made it onto the inaugural Michelin star list for the city). it was excellent. And the credit posted in 3 days.
Not being city based we struggle to use the dining benefit however on a short stay in Singapore we managed to use it for afternoon tea and champagne at Raffles ! What a result . Afternoon tea was amazing -singapore slings afterwards less so.
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