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Platinum hotel credit – cancel and rebook question

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  • 17th January 2023 at 12:21
    #443916
    #443916
    AmandaB 8 posts

    I booked 4 nights via Amex Travel and immediately got the £200 credit applied. The booking is refundable. The price for the exact booking is now £150 cheaper via the Amex Fine Hotels link.
    My question is, if I cancel and immediately rebook at the lower price what happens about the credit? Original booking was made before Christmas.
    Alternatively, if I call the concierge line will they adjust the booking to the lower price?
    TIA for answers.

    17th January 2023 at 22:12
    #444126
    #444126
    Rob
    HfP Staff
    2,198 posts

    The credit is lost. This is clearly stated in the rules.

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